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Samsung YP-Z5. All music files have been lost. Only factory audio files remain and cannot load new files. Suspect battery not holding charge.

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Try with new batteries ...............also check whether the battery contact is clean ........

Posted on Aug 16, 2008

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Connect the unit to computer and check if you can see music files.

Posted on Aug 16, 2008

  • Ginko
    Ginko Aug 16, 2008

    If you did a complete factory reset all files had been deleted. This kind of reset perform a complete format of the mass storage unit inside your MP3, in this case there is no way to recover the files.

    Check that you did not just change the folder, in this case you just need to browse and access the right folder.
    It is easier to check this by connecting the device to computer.


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1 Answer

Samsung 1gb yp-z5. wont charge, usb disabled. PS havent got any other usb ports to try, no keyboard additions.


Try to take apart the player and disconnect the battery for a few minutes, then reconnect, reassemble and try charging it over the USB cable. It appears that some people have had some success after full disconnection of the battery from player. Alternatively, try eBay for a new battery - there are plenty there.

Feb 20, 2011 | Samsung YP-Z5 MP3 Player

6 Answers

Samsung YP-z5 won't connect to the PC!


First thing you can do here is to reset the unit to its default settings so all settings will be clear and that will help fixing this problem....and also try connecting this unit to a different computer and check if it will be conencted fine because if it will stay connected to you can update of flash the software for this ....

Oct 14, 2008 | Samsung YP-Z5 MP3 Player

1 Answer

Hardwear not recognised & lost music


i have one i need to ** who to fix it i need a usb and i need to fix the teush pad wat do i need to do let me ** rkelly20012@gmail.com or call me 207-615-2112

Feb 21, 2008 | Samsung YP-Z5 MP3 Player

4 Answers

SAMAUNG-YP-Z5,LOW-BATTERY


Try getting a new USB Cable.
I myself have had the Same Problems.
And that seems to help.

Feb 10, 2008 | Samsung YP-Z5 MP3 Player

1 Answer

How do you down load music from CD on to your YP-Z5 MP3 ?


you should have a usb cable to connect the player to the pc.
if you have a music folder, open it, choose files you want to load, open edit at the top of the page, hit copy, then open the disk in my computer that is the player, and hit paste under edit at the top tool bar

Feb 01, 2008 | Samsung YP-Z5 MP3 Player

1 Answer

Connection to my computer


UMS mode allows the Z5 to interface to the computer as if it were a removable hard drive. You can then use Windows File Explorer to manage the files in the Z5.

To get into UMS mode, connect the Z5 to the USB port while simultaneously holding down the "return" button (the top of the square keypad) while connecting. This will put the player into UMS mode for that connection period only.

If you upgrade to the new firmware, you have the option of making it always connect in UMS mode.

The steps to install the latest firmware are:
(1) Download version 2.37 or newest of the Z5 firmware http://www.samsung.com.

(2) Unzip it to get the file named "Z5Update.dat".

(3) Disconnect the Z5 from the USB port.

(4) Reconnect the Z5 to the USB port while simultaneously holding down the "return" button (the top of the square keypad) while connecting. This will put the player into UMS mode for that connection period only.

(5) Open a File Explorer window, and find the YP-Z5 device.

(6) At this point, make sure the Z5 is fully charged and has at least 30MBytes of free space.

(7) Copy the file "Z5Update.dat" to the root directory of the YP-Z5 device.

(8) Now disconnect the Z5 from the USB port.

(9) The Z5 will display the option to upgrade to the new software, or to cancel.

(10) Select "Upgrade". This will power off the Z5.

(11) Connect the USB cable to the Z5. Now it will upgrade the firmware under USB power. DO NOT DISCONNECT THE USB UNTIL THE UPGRADE FINISHES. After finishing the upgrade, new firmware will be started automatically.

(12) Check the version information in the "Settings > System Info > Version" tab.

Now you can turn on the UMS only option.
Settings / System Info / UMS Only = On

Doodles1

Dec 31, 2007 | Samsung Yepp YP-Z5AB / YP-Z5AS MP3 Player

6 Answers

Samsung YP-z5 won't connect to the PC!


This might help getting it connected to the computer.

UMS mode allows the Z5 to interface to the computer as if it were a removable hard drive. You can then use Windows File Explorer to manage the files in the Z5.

To get into UMS mode, connect the Z5 to the USB port while simultaneously holding down the "return" button (the top of the square keypad) while connecting. This will put the player into UMS mode for that connection period only.

If you upgrade to the new firmware, you have the option of making it always connect in UMS mode.

The steps to install the latest firmware are:
(1) Download version 2.37 or newest of the Z5 firmware http://www.samsung.com.

(2) Unzip it to get the file named "Z5Update.dat".

(3) Disconnect the Z5 from the USB port.

(4) Reconnect the Z5 to the USB port while simultaneously holding down the "return" button (the top of the square keypad) while connecting. This will put the player into UMS mode for that connection period only.

(5) Open a File Explorer window, and find the YP-Z5 device.

(6) At this point, make sure the Z5 is fully charged and has at least 30MBytes of free space.

(7) Copy the file "Z5Update.dat" to the root directory of the YP-Z5 device.

(8) Now disconnect the Z5 from the USB port.

(9) The Z5 will display the option to upgrade to the new software, or to cancel.

(10) Select "Upgrade". This will power off the Z5.

(11) Connect the USB cable to the Z5. Now it will upgrade the firmware under USB power. DO NOT DISCONNECT THE USB UNTIL THE UPGRADE FINISHES. After finishing the upgrade, new firmware will be started automatically.

(12) Check the version information in the "Settings > System Info > Version" tab.

Now you can turn on the UMS only option.
Settings / System Info / UMS Only = On

Sep 29, 2007 | Samsung Yepp YP-Z5AB / YP-Z5AS MP3 Player

3 Answers

Samsung YP-Z5AB/ELS mp3 player problem


I have just found exactly the same problem on my Z5, which is 6 months old. Was fine yesterday, but not today.Will phone Samsung tomorrow & report any info

Apr 11, 2007 | Samsung YP-Z5A MP3 Player

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