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I installed a 320gb hard drive in my ps3. since then i cannot save games, view profiles or view my trophies. i've quick restored default settings, formatted twice, and full formatted once. 20 hours later, no change. please help.

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  • poopoocow Aug 25, 2008

    nevermind. all of a sudden one nite, after a week and a half, it started to work again. i guess whatever the problem was it ran its course and worked itself out. i have no other explanation for it. i've never heard of anything like this happening. if it happens to you just give it time and cross your fingers, i guess.

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Posted on Aug 16, 2008

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1 Answer

My ps3 freezes up in the begging after the health and warning screen


Try and back up all of your saved game data to external hard drive or if your a PlayStation plus member to your online storage. And then go in to system settings and do a full system restore. Note that some saved data cannot be backed up. Dont forget to synk your trophies online either. Otherwise you will lose them. Hope this helps.

Feb 18, 2014 | Sony Playstation 3 Slim Console System 160...

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How do i fix a corrupted HHD on my ps3 without deleting my information.


That's a tricky one. I make no guarantees, but check out the Playstation 3 Safe Mode.

I would start with option 2 (Restore Default Settings). Apparently this guarantees it will preserve your information and attempt to fix the PS3.

If it doesn't work, move on to option 3 (Restore File System). This one makes no guarantees; you might lose your information, but hey you might fix the problem and still have your info!

---Everything after this point wont' save your information---

Finally, there's options 4 (Rebuild Database) and 5 (Restore PS3 System). These delete everything, but you should be able to get your hard drive back to working condition.

But if for some reason it doesn't go back to working, you could just replace the hard drive. The PS3 uses standard 2.5inch SATA laptop/notebook hard drives (5400 or 7200 RPM). They can be found online at any computer parts website; for example, Tigerdirect.

Alternatively,
you could send the PS3 back to Sony. If you're under warranty it's free; otherwise it's expensive (150$ I believe). They won't save your information, but they will get your PS3 working again.

Just so you know, anything you purchased on the PSN store (DLC/games) can be re-downloaded for free. All your trophies are saved online too (assuming you synced it). You'll just lose local content (game saves/data, pictures, videos).

Hope you can salvage it; good luck!

Mar 22, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

Profile was accidently erased. did the use existing to get profile back however, the game information isn't there inside the game. The trophies and stats are listed on the system. help!!


Once you delete your profile there isn't anyway of restoring the saved game data, you trophies will be there once you singed back in because they are saved on the PSN server. Sorry there isnt a good news answer.

Feb 19, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

Why error loading trophies?


you should try restoring your PS3, beware you will loose all your data, including trophies

Apr 08, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

I am getting a ps3 trophy error when i try to load EA NCAA 2k10 or NBA Live 2k10. The games won't load. They both worked fine yesterday. Help!!


hey not sure if this works yet but im trying it now. if you have restored your playstation 3 and then the trophy problem happened or all the games that the trophies are on are not installed to the hard drive then try installing all the games that you have earned trophies on and it should work.
fingers crossed :-)

Nov 22, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Hi, Can you tell me how to do a reset on my playstation 3 back to the default, or factory setting?


yea. this is easy. first on the XMB go under "settings", "system settings", then towards the bottom it will say "restore default settings".

it will tell you everything it will restore then walk you through the rest of the process.

this will not delete any videos, music, pictures, save data utility, game data utility or friends/trophies.

Aug 05, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My playstation will not read dvd's and just recently stopped reading games. I'm just wondering how to reset the entire system


  1. From the XMB™ home menu, go to icn_settings.gif(Settings) > icn_syssettings.gif(System Settings) > [Restore Default Settings].

  2. Once you select [Restore Default Settings], you will see a list of settings that will be restored. Scroll through them and press the icn_btnx_color.gifbutton to restore the settings.

  3. After the operation is complete, you will see the initial setup screen that appeared the first time you turned on the PLAYSTATION 3.
    You will need to go through the initial setup process before you can use the PLAYSTATION 3.
IMPORTANT
The Restore Default Settings feature will erase any previously saved settings and restore all of the following settings to the default:
  • BD/DVD Settings
  • Music Settings
  • Chat Settings
  • System Settings
  • Date and Time Settings
  • Accessory Settings
  • Display Settings
  • Sound Settings
  • Security Settings
  • Network Settings
  • Internet Browser Settings
Read this next paragraph carefully!!!!!!
Also, do not confuse "Restore Default Settings" with the "Restore PS3 System" option (the next option down on the menu). The "Restore PS3 System" will not only restore the default settings, but it will also delete all hard disk content. (You will lose all saved content from your PS3 system's hard drive if you use "Restore PS3 System.)

Apr 21, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Error code 80010514


Sony has a few fixes for this.

Visit PLAYSTATION 3 System Software Update to download and install the most recent version.

To check what version of the System Software is currently installed on your PLAYSTATION 3:

  1. From the XMB™ home menu, go to icn_settings.gif(Settings) > icn_syssettings.gif(System Settings) > [System Information].

    The system will display the System Software version number.
OR During certain troubleshooting situations, it may be necessary to restore all of the PLAYSTATION 3 system settings back to their original "default" configuration.

  1. From the XMB™ home menu, go to icn_settings.gif(Settings) > icn_syssettings.gif(System Settings) > [Restore Default Settings].

  2. Once you select [Restore Default Settings], you will see a list of settings that will be restored. Scroll through them and press the icn_btnx_color.gifbutton to restore the settings.

  3. After the operation is complete, you will see the initial setup screen that appeared the first time you turned on the PLAYSTATION 3.
    You will need to go through the initial setup process before you can use the PLAYSTATION 3.
IMPORTANT
The Restore Default Settings feature will erase any previously saved settings and restore all of the following settings to the default:
  • BD/DVD Settings
  • Music Settings
  • Chat Settings
  • System Settings
  • Date and Time Settings
  • Accessory Settings
  • Display Settings
  • Sound Settings
  • Security Settings
  • Network Settings
  • Internet Browser Settings
Also, do not confuse "Restore Default Settings" with the "Restore PS3 System" option (the next option down on the menu). The "Restore PS3 System" will not only restore the default settings, but it will also delete all hard disk content. (You will lose all saved content from your PS3 system's hard drive if you use "Restore PS3 System.)

OR

Power-Cycle All Network Equipment Power-cycle means to turn the networking devices OFF (i.e., unplug it from the power source), and then to turn it back ON after a set period of time. This will allow the network devices to refresh its settings.

Please power-cycle ALL of your network equipment, including any wireless access points, routers, Voice Over IP (VOIP) modems, and broadband modems for two (2) full minutes. After 2 minutes, you can turn on (or plug in) your equipment.
Hope this helps. Good luck and happy gaming!! // //

Sep 29, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Parental code


Try to reset the PS3 by holding down the power button for at least 5 seconds. Otherwise, you can try this:
1. From the XMB home menu, go to icn_settings.gif (Settings) > icn_syssettings.gif (System Settings) > [Restore Default Settings].
2. Once you select [Restore Default Settings], you willsee a list of settings that will be restored. Scroll through them andpress the icn_btnx_color.gif button to restore the settings.
3.

  1. After the operation is complete, youwill see the initial setup screen that appeared the first time youturned on the PLAYSTATION 3.
    You will need to go through the initial setup process before you can use the PLAYSTATION 3 again.

IMPORTANT
TheRestore Default Settings feature will erase any previously savedsettings and restore all of the following settings to the default:
  • BD/DVD Settings
  • Music Settings
  • Chat Settings
  • System Settings
  • Date and Time Settings
  • Accessory Settings
  • Display Settings
  • Sound Settings
  • Security Settings
  • Network Settings
  • Internet Browser Settings
Also,do not confuse [Restore Default Settings] with the [Restore PS3 System]option (the next option down on the menu). The [Restore PS3 System]will not only restore the default settings, but it will also delete all hard disk content. (You will lose all saved content from your PS3 system's hard drive if you use [Restore PS3 System].)

Jul 24, 2008 | Sony Playstation 3 (PS3) Console

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