Question about Quartet gbc ShredMaster 950S Strip-Cut Shredder

3 Answers

9502 is jammed and does not reverse or go forward. I'm not able to determine the best way to clear it.

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  • jacksonhnoel May 26, 2011

    It appears that I clear everything in the 950S but the motor keeps running without shredding. Next step? Thanks.

  • jacksonhnoel May 26, 2011

    Still waiting for follow up as shredder is cleared, motor runs but no shredding.

  • jacksonhnoel May 26, 2011

    I have a GBS Shredmaster 950S which jammed. I cleared the jam and while the motor still runs the shredder does not shred.

  • jacksonhnoel May 26, 2011

    Got it all cleared and one set of gears to move but the other side is still jammed. Any suggestions? Thanks.

  • jacksonhnoel May 27, 2011

    One set of shredder blades moves back and forth but the set of blades will not budge. Any suggestions?

  • jacksonhnoel May 27, 2011

    I finally took it completely apart and found that there was a sheared plastic gear which looks far too complicated to fix. Thanks for all your help.

  • jacksonhnoel May 27, 2011

    Very helpful but unfortunately but jam caused irreparable damage to the gears.

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  • 1,570 Answers

Try to run the reserve 1st and then wait for 5-10 minutes to cool down and try to shred again.

Make sure you do not exceed allowed number of papers for shredding to avoid paper jams.

Please rate and make a comment if you find this solution very helpful and might help others as well. Post more comments if you need more help.

Regards and thank you for using Fixya !

Posted on May 27, 2011

  • Benjamin Jr Singson May 27, 2011

    There might be still paper jammed between this gear, try to located it as it is causing the gear to be stagnant.

  • Benjamin Jr Singson May 28, 2011

    Welcome and thank you for using Fixya !Regards

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  • Master
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Hi,
I've been able to clear most jams by unplugging it first of course:) Take the shredder off the basket and flip it over, using a Medium sized FLAT head screwdriver, try to clear out as much paper as you can that way. If it's still stuck, use the screw driver to carefully turn the shredder blades back and forth until they start moving freely again.

Hope this helps!

Please rate;)

Gary

Posted on May 26, 2011

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The best method to clear jammed shredders is to unplug the machine. With the head upside down, use tweezers and/or a tine flathead screwdriver to removes chunks of paper stuck in the gears. The first few pieces will be difficult to get loose but as you make progress, you will find it easier to get more pieces free. Do this until all visible paper has been removed. You can then take a can of compressed air and blow out the shredder to unblock any sensors. Then plug the shredder back in and try to run in reverse 1st. This will free the paper nearest the slot on top.

NOTE: Most shredders have a maximum run time prior to recommended rest. This period could be as little as 15 continuous minutes or as long as 1/2 hour on most shredders. If once you've removed all the paper you can't hear/see the motor run, it's possible the motor is seized and the shredder is no good.

Posted on May 26, 2011

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Posted on Jan 02, 2017

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Why doesn't forward shredding work?


  • The jam was not cleared completely
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How do you clear a paper jam


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Typically the best way to clear a paper jam in a paper shredder is to run it in reverse then forward repeating this as many times as necessary to remove the jam (sort of the same as rocking a car back & forward to get it out of a mud or snow rut). If that doesn't work then the only option is to take the shredder apart and clear it that way!
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How to clear a jam in a shedder?


Most shredders have a reverse feature to allow jam clearing. If the jam is so sever that neither forward or reverse will work, you will need to unplug the unit and manually clear the shredder blades.

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The shredder was paper jammed


Hi,

Ensure the wastebasket is empty then move power switch to the REVERSE position. This will reverse the jammed paper out of the shredder. If shredder jams again, alternate control switch slowly between REVERSE and AUTO (l) positions to attempt to move jammed paper completely through the shredder. If the shredder jams in reverse mode, move the switch to AUTO (l), depress the manual forward button located on the center of the shredder head and allow to run for five seconds. If jam does not clear, move switch to REVERSE again and allow to run for five seconds.

Repeat this process until jam is cleared. If necessary, turn off shredder and use care to grasp the paper and carefully pull out to clear jam. Once cleared, move switch to AUTO (l) to continue shredding. The jamming may be happening because the cutting cylinder needs to be oiled.

Follow instructions to oil your shredder;

To keep your shredder in top condition, the cutting blades need to be oiled every so often (for frequency, please refer to your owner's manual). We recommend using Powershred® Lubricant or a vegetable-based oil (such as corn or canola) in a non-aerosol container with an extension nozzle.

Caution: Never use flammable synthetic oil, petroleum-based, or aerosol lubricants to oil the cutting blades. Some agents may combust, causing serious injury. NEVER USE WD40.

1. Depress and hold the reverse button down.
2. Put the tip of the oil bottle in the paper entry and make one or two sweeps the length of the entry while squeezing the oil bottle.
3. Move the power switch to Auto (I) position, or depress the manual forward button (depending on model of shredder) and allow the blades to run at least three seconds.
4. Move the power switch to Reverse (R) position and allow it to run for at least three seconds.
5. Repeat steps three and four above at least three time.

Regards.

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1 Answer

My fellows jbo1 jamed and then stopped running is there a reset buton?


Chances are it's over heated.
Ensure the wastebasket is empty then move power switch to the REVERSE position. This will reverse the jammed paper out of the shredder. If shredder jams again, alternate control switch slowly between REVERSE and AUTO (l) positions to attempt to move jammed paper completely through the shredder. If the shredder jams in reverse mode, move the switch to AUTO (l), depress the manual forward button located on the center of the shredder head and allow to run for five seconds. If jam does not clear, move switch to REVERSE again and allow to run for five seconds. Repeat this process until jam is cleared. If necessary, turn off shredder and use care to grasp the paper and carefully pull out to clear jam. Once cleared, move switch to AUTO (l) to continue shredding. The jamming may be happening because the cutting cylinder needs to be oiled. See oiling instructions below.
From fellow's website: http://www.fellowes.com/fellowes/site/support/support_troubleshooting.aspx#jammed

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My son put a 25 page document in this shredder and bound her up better than any shredder jam I've EVER seen. What's the best way to clear this mess when the shredder can't overpower the jam? I'll pull...


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