Question about Canon imageRUNNER 2020i Black and White Copier

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We are not able to use scan to mail feature in canon 2020i. It demands some password which we do not know what to do. Can some one advice us a solution.

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Reset all the data inthe service mode by pressing adittional function 28 additional fuction . goto the clear and then press clear all
that it no more passwords but do enter the ip again

Posted on May 26, 2011

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Our office has a Cannon Image Runner 2020i and we are having issues with the scanner. Before today, it was scanning perfectly and sending the documents directly to our email. However, today, we can scan a...


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How do i activate scan to email on xerox 7132


The Scan to E-mail feature provides the ability to scan and send a document as an e-mail attachment.
NOTE: The Scan to E-mail Kit is required to enable the Scan to E-mail feature. The kit contains a License Agreement, installation instructions, and a password.
You must be a System Administrator to perform this solution.
To enable the Scan to E-mail feature:
  1. Press the [Log In / Out] button on the Control Panel. The Login screen will be displayed.
  2. Enter the System Administrator userID using the numeric keypad on the Control Panel, or select the [Keyboard] button on the Touch Screen to enter the userID, and then select [Save] on the Touch Screen.
  3. If necessary, enter the System Administrator password using the numeric keypad, or select the [Keyboard] button to enter the password, and then select [Save] on the Touch Screen.

    NOTE: The default userID is 11111, and the default password is x-admin (must be entered in lower case). If the userID and / or password have been forgotten, a service call must be placed.

  4. Select [Confirm]. The System Administrator Menu screen will be displayed.
  5. Select [System Settings] twice. The System Settings screen will be displayed.
  6. Select [Common Settings]. The Common Settings screen will be displayed.
  7. Select [Maintenance / Diagnostics]. The Maintenance / Diagnostics screen will be displayed.
  8. Select [Software Options].
  9. Select [Keyboard].
  10. Enter the password contained in the Scan to E-mail Kit using the keyboard on the Touch Screen, and then select [Save].
  11. Select [Reboot]. The machine will automatically power OFF, and then power ON.
  12. Enable the Scan to E-mail port settings. See the Related Items below. After the port settings have been enabled, the E-mail option will be displayed on the Touch Screen.
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