Question about HP Smart Buy ZR24W LCD Monitor

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Just installed a ZR24W monitor, screen blacks out after 10 minutes with a message saying 'Input signal out of range, change settings to 1920x1200-60hz'. The monitor was set to this resolution & the message keeps repeating. The cd disc has been run & driver installed. Unsure where to go from here.

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You will need to adjust the refresh rate of your system.

1) Right click on the desktop and go to properties.
2) When the Display Properties window opens go to the Settings tab.
3) The go Advanced.
4) Once ni the advanced screen go to the Monitor tab.
5) Under screen refresh rate select around 60Hertz. (Make sure the box next to "Hide modes that this monitor cannot display" is ticked.
6) The click OK. And OK again to exit Display Properties.

Posted on May 26, 2011

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Sansui no signal


Acer produces a number of LCD computer monitors. Acer's monitors range from 17 inches to 27 inches. Some monitors offer wide-screen viewing, embedded speakers, high-definition visuals, and various display connection ports. Acer computer monitor problems include common issues such as dead pixels, error messages, and blank screens caused by incorrect connections. Some reviewers have also detected image problems with DVD playback on some models.

"Input Not Supported" Error Message Acer computer monitors such as the G24 may issue an "Input Not Supported" error message when users set the display resolution too high. The G24's maximum display resolution is 1920x1200 with a 60Hz refresh rate. Maximum resolutions vary according to the specific monitor model and according to the capabilities of the computer's video card. b> "Input Out of Range" b> Some Acer computer monitors may report an "Input Out of Range" error message due to incorrectly set monitor refresh rates. Much like the display resolution, each monitor also has specific monitor refresh rates with which it is compatible. Blank Screen or "No Signal" Error b> Like other monitors, Acer computer monitors feature color-coded power indicator lights. If the power indicator light shows green, the contrast or brightness levels may be set too low and should be adjusted via the OnScreen Display. If this does not rid the monitor of a black screen, the monitor may be experiencing hardware failure. The "No Signal" or "Check Cable message" may indicate a problem with the monitor's cable connection with the video card. This error may also appear on a blank screen backdrop if the monitor is plugged into the incorrect port on the computer or if the computer is frozen and needs to be rebooted. Faulty power cords or outlets may cause the screen to be black and to show no power indicator color. b> Image Issues b> Some review sites such as CNET have reported problems with streaking and ghosting during DVD playback on some Acer computer monitors such as the AL1931. (A "ghost" is an identical offset image as the primary or desired image.) Unstable or unclear image issues may be caused by incorrectly programmed VGA timings or incorrectly installed monitor drivers. b> Dead Pixels b> Dead pixels and sub-pixels can cause a variety of display enjoyment problems. Acer will only accept returns on LCD computer monitors that have "more than four (4) defective pixels per million pixels." Further, the central area of the monitor may have no more than one defective pixel. Acer does not differentiate in warranty terms between pixels and sub-pixels. Hope this helps.

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The monitor is black with a error message :input signal out of range We are connected to a Mac Mini This problem seemed to happen after the monitor was accidently disconnected and then when it was...


Can you please get me the make and model of the monitor? Also did you check to see if the refresh rate of the monitor matches with that of the mac mini?

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When i press the power button to turn off monitor, i get a power button lockout message. how do i unlock the power button


I did not see anything regarding to the Power locked out function, may be it's time to call HP. Please post back what you find out from HP.
I look at HP WEBSITE: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01632269&tmp_track_link=ot_recdoc/c01643091/en_us/c01632269/loc:1&lc=en&dlc=en&cc=us&product=3770762


Locking OSD settings
When the OSD is locked, settings cannot be changed in the OSD menu. The OSD functionality is enabled or disabled by pressing the Menu button and holding it for 10 seconds. Upon disabling the OSD, an OSD Lock-out message is displayed for 10 seconds. When the OSD is locked and an OSD menu button is pressed, the OSD Lock-out message is displayed for an additional 10 seconds. When the OSD is locked, pressing the OSD menu button for 10 seconds unlocks the OSD and displays the main menu. Identifying monitor conditions
Special messages display on the monitor screen for the following monitor conditions:
  • Input Signal Out of Range : Indicates the monitor does not support the input signal because the resolution and/or refresh rate are set higher than the monitor supports. Recommended refresh rates are as follows:
    • For the w1858 monitor: 1366 x 768 @ 60 Hz.
    • For the w2338h monitor: 1920 x 1080 @ 60 Hz.
  • Monitor Going to Sleep : Indicates the screen display is entering a sleep mode.
  • Check Video Cable : Indicates a video input cable is not properly connected to the computer or monitor.
  • OSD Lock-out : When the OSD is locked, the warning message OSD Lock displays for 10 seconds.
  • No Input Signal : Indicates the monitor is not receiving a video signal from the computer on the monitor video input connector. Check whether the computer or input signal source is off or in the power-save mode.
  • Auto Adjustment in Progress : Indicates the auto-adjustment function is active and in process.

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Input signal out of range


Did you mean "out of range". Try reloading video drivers. If that doesn't work, perhaps screen cannot use that resolution.

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signal out of range suggests that your laptop is asleep..open the display settings, and disable those, until you get this resolved.

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Cannot remove "input signal out of range"


input signal out of range would normally indicate the the screen resoloution is either too high or too low for the monitor to display properly.

is this on just one game? which version of windows do you use?

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3 Answers

Input Signal Out of Range


I have been having the same problem with my hpvs17 monitor when i start to use my web browser on linux distros. Now, for the next few days i am going to try my system on a regular crt monitor. if the monitor does not crash, than i will have to say that the hpvs17 monitor has a defect.It seems that when i go online, while i am in the middle of searching something, the monitor just shuts off and i get "input signal out of range".

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Most commonly, this problem is caused by an incorrect refresh rate setting. LCD monitors typically DO NOT support refresh rates higher than 60hz - and this is no exception. Try running the game in "safe mode" if it has one. Adjusting the in-game video settings should solve the problem, just look for a screen refresh rate or any video-related setting with a number followed by "hz". Set it to 60, everything should be fine.

It could also be that at some point the game changes resolution (this frequently occurs if there is an in-game movie or cut-scene). In this case the resolution settings for the in-game movie might be at fault, check them if you can.

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