Question about Kenmore 53701 Dehumidifier
Although, this was a poorly designed unit, manufactured by Whirlpool for Sears's Kenmore line, I'm not aware of any recalls due to a defective sensor. I can tell you, that although the air temp in your basement may be 61 degrees F, at floor level the temperature can be as much as 5 to 8 degrees colder. This definitely, would affect the operation of the dehumidifier. Also, a dirty or clogged air intake filter will cause the unit to freeze up. As will dirty condenser coils. Cleaning the coils twice a year, is recommended routine maintenance. And regular cleaning of the air intake filter is a must.
What I would suggest, is that you perform the maintenance mentioned above and move the unit upstairs where it warmer and run the unit there for several hours. If it collects water there, with the humidity extraction level set at 35%, then you will know the unit works as it should and that it needed the routine maintenance and the warmer air temperature. Do not perform any maintenance until the unit has completely thawed and the unit is unplugged from the wall outlet.
Hope this helps you to troubleshoot and solve the problem.
Posted on May 26, 2011
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Posted on Jan 02, 2017
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