Question about Lowrance GPS

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Global map 5000 not loading fully. when switching ON main screen appears and information bar reads LOADING.loading bar reaches about 80% and screen turns white.leaving activated for up to 30 mins does nothing and unit cannot be turned off using power button.no other buttons or sounds will work during white screen stage. have checked that both SD cards are installed and seating correctly but to no avail.

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  • nodgeiz May 27, 2011

    thankyou for your prompt reply and giving me alternative avenues to explore be discarding the unit.

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Have you followed the correct testing procedure? The one from here?

http://www.lowrance.com/en/Support/Product-Support/Troubleshooting-Guide/GPS-Module-Not-Responding/

If yes and it failed then the firmware is corrupted. Since you are no longer able to boot you will not be capable of fixing it yourself - the unit must be dismantled, the firmware chip accessed directly at hardware level and rewritten with a new firmware. This is a job only the main service shop of a dealer can do, you will have to send it to them.
If your unit is out of warranty you should call them before that, otherwise you might find out that it would have been cheaper just to discard this one and buy a brand new unit.

Lowrance Customer Service: 1-800-324-1356

Posted on May 26, 2011

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