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I have scanned documents before with my Canon MP 496. Now I am trying and I set the document on the platen glass press okay, the printer says "preparing", then back to "set the document on the platen glass again"

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6ya6ya
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Posted on Jan 02, 2017

  • 2 Answers

SOURCE: can't scan on my Canon MP600

What you need to do is go to the Canon driver downloads page and download the MP Navigator. I had the same problem becuse the disc that came with the printer doesn't work with Vista. You have to know which programs to download! You only need the MP Driver and the MP Navigator and all should work!

Posted on Jul 02, 2008

checkitright
  • 1362 Answers

SOURCE: Black line on document when I scan from platen or ADF or scan to save as PDF.

As a tech I've never seen that happen. from the doc feeder only Yes, not both the feeder and the glass but not show up when you print from the computer ?????????

For sure there is a dot or something on the small strip of glass, only when you do it from the feeder.
the reason is that the document is moving and the dot on the "small" strip of glass now looks like a line to the copier.

You said it also does it when you lay it down on the glass !!??(platen) that should of indicated the drum has a ring around it, but since it doesn't come out on the PC copy then the glass must have a line on it.

Posted on Oct 07, 2008

  • 92 Answers

SOURCE: The scanning feature doesn't work

do a clear all to the machine.first do a backup of the data

Posted on May 10, 2009

hayster
  • 103 Answers

SOURCE: mp520 will not scan, document is on glass platen,

Did it come with any software? My printer wouldn't print when I tried using the scan button. If it came with software you could try scanning using that. If you dont have it it's probably available for download on canon's website

Posted on Sep 22, 2009

  • 104 Answers

SOURCE: trying to scan a photo... won't scan

a) try cleaning the glass with windex or vinegar
b) make sure the calibration strip (if there is one) is not covered
c) make sure the cariage is not lkocked (most scanners have a lock fro transport
d) remove and re-install the software

Posted on Nov 10, 2009

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1 Answer

How do you scan?


Hi kebranch,

To scan the documents, pictures etc., This are the step just follow,

1. Scanning using the Operation Panel
2. Load the document on the platen glass or in the ADF.
3. Press the [Scan] button on the machine.
4. Then the machine switches to Scan Mode
6. Press the [Color Start] or [Black Start] button on the machine
7. MP Navigator starts on the connected computer. You can scan in documents placed on the platen glass or in the ADF using MP Navigator.


Hope it helps.

Thank You for using Fixya.

Sep 07, 2011 | Canon Pixma MP450 All-In-One InkJet...

1 Answer

Scanner image is askew


Base on your explainination it seems like, this is because of your setting in MP Navigator, the image may not be scanned properly. In such a case, it is necessary to match the settings in MP Navigator to the document. please do the following. 1) Match the type of the document on the platen glass to the document type set in MP Navigator. For example, when scanning a color photo, select Color Photo in Document Type of MP Navigator. 2) Match the size of the document on the platen glass to the document size in MP Navigator. For example, when the document size is A4, select A4 in Document Size of MP Navigator. (Memo) Auto Detect is set in Document Size as the default.

Sep 09, 2007 | Canon Pixma MP500 All-In-One InkJet...

2 Answers

How to scan using MP145 canon printer


  1. Place a document face-down on the platen glass.

    (Memo)
    Place a scanning side facing down on the platen glass.
    Align a document with the arrow (the alignment mark), which is at the bottom right corner of the platen glass
    .

  2. Launch MP Navigator.
    1. On the Windows desktop, double-click the 'MP Navigator 2.0' icon.
    2. Alternatively, in the Windows taskbar, click 'Start', click '(All) Programs', 'Canon Utilities', 'MP Navigator 2.0' folder, then 'MP Navigator 2.0' icon.

  3. Click 'Scan Photo/Document'.
    The Scan Photo/Document window will be displayed.

Aug 16, 2011 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

How do use the scan.


Scanning using the Operation Panel

Load the document on the platen glass or in the ADF.

Press the [Scan] button on the machine.

The machine switches to Scan Mode


Press the [Color Start] or [Black Start] button on the machine


MP Navigator starts on the connected computer. You can scan in documents placed on the platen glass or in the ADF using MP Navigator.

Nov 23, 2010 | Canon Pixma MP450 All-In-One InkJet...

1 Answer

How do you scan?


Open the Applications folder on the hard disk on which MP Navigator is installed, then open the Canon Utilities folder and double-click the navicon.gif MP Navigator 3.0 icon. MP Navigator opens.
2. Point to Scan/Import and click 'Photos/Documents (Platen)'.
macnavscanfirst.gif
3. Place the document face-down on the platen glass, and select 'Document Type'.
How to place the document and Document Type depends on the document to be scanned.
navscandocwindow.gif
How to place the document
Allow 3/8 inches (1 cm) or more space between the edges of the platen glass and the document.
Align a corner of the document with the corner at the arrow of the platen.
macnavscanselectdoctype.gif
  • When you select Color Photo or Black and White Photo, the position or size of the image may not be scanned correctly if you do not leave 3/8 inches (1 cm) or more space between the edges of the platen glass and the document.
  • When you select Color Photo or Black and White Photo, the position or size of the image may not be scanned correctly depending on the document. In such a case, select Document Size such as A4 or Letter according to the document to be scanned.
  • When you select Magazine(Color), the Descreen function will be enabled and scanning takes longer than usual. To reset the Descreen function, disable Descreen in the Scan Settings dialog box.

4. Click 'Specify'... and set the preferences as required.
The Scan Settings Dialog Box opens. Specify the Document Size and Scanning Resolution.
macnavscanscanset.gif
  • When Document Size is Auto Detect or Auto Detect(Multiple Documents), the position or size of the image may not be scanned correctly depending on the document. In such a case, select Document Size, such as A4 or Letter according to the document to be scanned.
5. Click 'Scan'.
Scanning will begin.
When the document has been scanned, the scanned image is displayed in the Thumbnail List area.

Oct 26, 2010 | Canon MP610 Photo All-In-One Printer

1 Answer

It just won't scan. It prints fine and it photocopies fine but if I go on to scan and choose any of the scanning options it says "Place document on platen glass and press ()" (i tried to draw the button...


Hey Yasmin,

I had the same problem.

I installed the MP Navigator (MP Navigator Ver. 3.03 (Windows 7/7 x64/Vista/Vista64/XP/XP x64/2000/Me/98) from the canon website (http://support-au.canon.com.au/contents/AU/EN/0900173112.html) and then I released the scannerlock (http://www.fixya.com/support/t5363070-trace_release_scanner_lock)
and then I could scan! Not only through the printer itself by pressing the (<I>) button but also through the MP Navigator program. When I pressed the (<I>) button on the printer, the scanned document would be automatically saved on the computer in a folder of MP Navigator.

Hope this helps you!

Esther

Jul 13, 2010 | Canon PIXMA MP810 All-In-One InkJet...

1 Answer

How do you get the Canon Pixma mp500 to scan?


Hi there,

Scanning images,
About Scanning images
You can scan images from the machine to a computer without printing them and save them in popular formats. Scanned data saved on your computer can be processed using image processing software. Furthermore, you can use the OCR (Optical Character Recognition) software to convert scanned paper documents to text data.

* Before scanning
Before scanning images, confirm the following :
- Are the necessary software (MP Drivers and MP Navigator) installed ?
If the software is not installed, install it.
- Does the document to be scanned meet the requirements for an original to be set on the Platen Glass ?
- Is the machine connected to a computer correclty.
Confirm that the connection between the machine and the computer is physically secure.

Scanning Methods.

A) Scanning Using the MP Navigator
MP Navigator enables you to scan in documents loaded on the Platen Glass and view images saved on your computer or on a memory card. Scanned documents can be previewed and easily printed and edited according to your needs.
You can use the supplied application softwares to edit or print the document you have scanned.

Windows : Double-click the [MP Navigator 2.0] icon on your desktop to launch MP Navigator.
Mac : Select [Applications] from the [Go] menu, then double-click the [MP Navigator 2.0] icon to launch MP Navigator.

You can launch the following application software from the MP Navigator.
* Easy-PhotoPrint (Photo Printing)
* ArcSoft PhotoStudio (Photo image editing)
* ScanSoft OmniPage SE ( Converting scanned document to text)
- This application software may not be supplied with teis machine in some country.

Note : If you did a [Custom Install] and only installed the MP Driver and MP Navigator, these application software were not installed and thus cannot be launched. To launch any of the above application softwares from MP Navigator, do a [Custom Install] once again to install them.
For detailed operations of the MP Navigator, refer to the Scan Guide.


B) Scanning Using the Operation Panel of the Machine
You can scan documents to your computer by using the Operation Panel.
Important : Do not insert or remove USB cables when scanning images with the machine connected to a computer, or when the computer is at sleep or standby mode.
*If you are using Windows XP
The program selection screen is displyed the first time you press [Color] or [Black] on the machine.. Specify the [MP Navigator 2.0] as the application software to use, check [Always use this program for this action], then click [OK]. From the next time, MP Navigator is automatically started.

*When using Mac OS X
For the machine to start scanning when [Color] or [Black] is pressed, you need to set MP Navigator as the starting application software in Image Capture under [Applications] of Mac OS X.

1) Press [ON/OFF] to turn on the machine.
2) Load the documents on the Platen Glass.
3) Select the scan option.
a) Press [Scan].
The scan operation selection screen is displayed.
b) Use Up or Down arrows to select the scan operation, then press [OK].
Scan standby screen is displayed.
Save to PC : The document is scanned and saved.
Save as PDF file : The document is scanned and stored as a PDF file.
Attach to E-Mail : The document is scanned, and the image is attached to an e-mai using the e-mail application software.
OPen with application : The document is scanned and displayed on the registered application software.

4) Press [Color] or [Black].
The document is scanned. The settings configured from MP Navigator apply when scanning.
Important : If with some types of original the position and size of the image is not scanned in correctly, please refer to the "Selecting the Behaviour of the Operation Panel with Mp Navigator " in the Scan Guide (on-screen manual). and change the MP Navigator [Document Type] and [Document Size]] to match those of the original being scanned.
Note : The operation to be performed after scanning the document depends on the scan operation setting you have selected in step 3. For details on how to modify the operation settings, refer tp the Scan Guide on-screen menual.

C) Scanning from an Application Software
You can scan an image from TWAIN-or- WIA (Windows XP only) complaint application software and handle the scanned image in the application software. For detailed operations, refer to the Scan Guide (on-screen manual).

Hope this helps.
Please rate my response.
Thanks
Have a good day.

Dec 07, 2009 | Canon Pixma MP500 All-In-One InkJet...

2 Answers

I want to scan documents with my Pixma MP 150


Scanning using the Operation Panel 1. Place the document face-down on the platen glass.
2. Press the [Scan] button on the machine.
MP Navigator starts on the connected computer. You can scan in documents placed on the platen glass using MP Navigator.

Oct 21, 2009 | Canon PIXMA MP150 All-In-One InkJet...

2 Answers

How does the scan work


open the front cover on the printer ,
u should see a glass ,
place the document/picture , that u r lookin to scan face down ,
then , make sure the little display on the printer says : scan mode 
or should have scan button . 

hit the start or the scan button to start the process ., (ensure u hav the correct printer drivers installed on ur computer ..


for further help ., reply to me . 
gooday .

Jul 23, 2009 | Canon PIXMA MP210 Photo All-In-One Printer

1 Answer

Pixma 830


You need to use your MP Navigator , It should be on your desktop , after downloading driver, then click on Scan. Naturally the document must be on the glass platen. Hope this helps

Oct 13, 2008 | Canon PIXMA MP830 All-In-One InkJet...

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