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My nokia phone isn't working well,i've had a hard time sending text messages,i think its not on my network because the sim card that i use in my nokia phone was the same sim that i use on my other mobile phone,how could this be? please help me

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  • 133 Answers

Hi!

We are still not sure that it is your handset, If you are using two different phones with two different network mode, that could be the problem. If your phone (able to send messages) is using 2G (GSM) signal, that's fine. And your other phone is using 3G-3.5G (UMTS) signal and you are not able to make a call or even send text messages, then, that could be it, you have to switch its network mode to 2G (or GSM mode) because with 3G, the more mobile uses the signal, the lesser the coverage.

Cheers!

Posted on May 26, 2011

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the problem is from the Service Operator. Have you tried the Sim card on another phone? If not,
remove the Sim card, insert it on another phone and try sending a message from another mobile to you number,
or you can do it in vise- versa by inserting another Sim card on your mobile.

If you can't receive text messages even when it's inserted on another handset,
then you will need to call the customer care of your Network Operator and tell
them your problem, they will help you fix it immediately.

You can check the message center number, but I don't think
it's very much important in your case, well, if you wanna try,
just check the text message settings and verify that the message
center number (which is currently in use) is the same number which
is on another phone with the same network (the other Sim should be
of the same network in your area). If it's different, make the changes
and save the settings. Also disable the "Receive Via" or similar settings..
(I can't recollect the exact settings as i don't have the same model with
me, please excuse me for this.).

If the same Sim card doesn't receive text messages using another handset,
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Hope that helps.

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remove the Sim card, insert it on another phone and try sending a message from another mobile to you number,
or you can do it in vise- versa by inserting another Sim card on your mobile.

If you can't receive text messages even when it's inserted on another handset,
then you will need to call the customer care of your Network Operator and tell
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You can check the message center number, but I don't think
it's very much important in your case, well, if you wanna try,
just check the text message settings and verify that the message
center number (which is currently in use) is the same number which
is on another phone with the same network (the other Sim should be
of the same network in your area). If it's different, make the changes
and save the settings. Also disable the "Receive Via" or similar settings..
(I can't recollect the exact settings as i don't have the same model with
me, please excuse me for this.).

If the same Sim card doesn't receive text messages using another handset,
don't bother to change the settings or to make any changes with it,
first call the customer care and verify from them, you may make mistakes instead of fixing it.


Hope that helps.

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remove the Sim card, insert it on another phone and try sending a message from another mobile to you number,
or you can do it in vise- versa by inserting another Sim card on your mobile.

If you can't receive text messages even when it's inserted on another handset,
then you will need to call the customer care of your Network Operator and tell
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You can check the message center number, but I don't think
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just check the text message settings and verify that the message
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is on another phone with the same network (the other Sim should be
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and save the settings. Also disable the "Receive Via" or similar settings..
(I can't recollect the exact settings as i don't have the same model with
me, please excuse me for this.).

If the same Sim card doesn't receive text messages using another handset,
don't bother to change the settings or to make any changes with it,
first call the customer care and verify from them, you may make mistakes instead of fixing it.


Hope that helps.

Thanks for using fixya.......

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remove the Sim card, insert it on another phone and try sending a message from another mobile to you number,
or you can do it in vise- versa by inserting another Sim card on your mobile.

If you can't receive text messages even when it's inserted on another handset,
then you will need to call the customer care of your Network Operator and tell
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You can check the message center number, but I don't think
it's very much important in your case, well, if you wanna try,
just check the text message settings and verify that the message
center number (which is currently in use) is the same number which
is on another phone with the same network (the other Sim should be
of the same network in your area). If it's different, make the changes
and save the settings. Also disable the "Receive Via" or similar settings..
(I can't recollect the exact settings as i don't have the same model with
me, please excuse me for this.).

If the same Sim card doesn't receive text messages using another handset,
don't bother to change the settings or to make any changes with it,
first call the customer care and verify from them, you may make mistakes instead of fixing it.


Hope that helps.

Thanks for using fixya.......

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remove the Sim card, insert it on another phone and try sending a message from another mobile to you number,
or you can do it in vise- versa by inserting another Sim card on your mobile.

If you can't receive text messages even when it's inserted on another handset,
then you will need to call the customer care of your Network Operator and tell
them your problem, they will help you fix it immediately.

You can check the message center number, but I don't think
it's very much important in your case, well, if you wanna try,
just check the text message settings and verify that the message
center number (which is currently in use) is the same number which
is on another phone with the same network (the other Sim should be
of the same network in your area). If it's different, make the changes
and save the settings. Also disable the "Receive Via" or similar settings..
(I can't recollect the exact settings as i don't have the same model with
me, please excuse me for this.).

If the same Sim card doesn't receive text messages using another handset,
don't bother to change the settings or to make any changes with it,
first call the customer care and verify from them, you may make mistakes instead of fixing it.


Hope that helps.

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remove the Sim card, insert it on another phone and try sending a message from another mobile to you number,
or you can do it in vise- versa by inserting another Sim card on your mobile.

If you can't receive text messages even when it's inserted on another handset,
then you will need to call the customer care of your Network Operator and tell
them your problem, they will help you fix it immediately.

You can check the message center number, but I don't think
it's very much important in your case, well, if you wanna try,
just check the text message settings and verify that the message
center number (which is currently in use) is the same number which
is on another phone with the same network (the other Sim should be
of the same network in your area). If it's different, make the changes
and save the settings. Also disable the "Receive Via" or similar settings..
(I can't recollect the exact settings as i don't have the same model with
me, please excuse me for this.).

If the same Sim card doesn't receive text messages using another handset,
don't bother to change the settings or to make any changes with it,
first call the customer care and verify from them, you may make mistakes instead of fixing it.


Hope that helps.

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