Question about Olympus SP-550 UZ Digital Camera

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When turning on the camera I hear four chimes and then the screen reads "zoom error" and then the lens retracts and the camera shuts down. When the lens is extending it sounds like some gears are not meshing correctly and I can feel some vibration.

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Hi,

Here is a tip that I wrote about How toget a Digital Camera Lens to work again

Steps toRepair a Digital Camera Lens
heatman101

Posted on May 26, 2011

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From the way you describe the problem it appears that the retraction mechanism has become out of line. I think that as you can hear a clicking sound the mechanism is working but not engaging with the lens. Try gently applying slight pressure on the front of the lens this may help to re-engage. You may need to consider a trip to the repair shop.

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I just pulled my 320 out after not using it for 4 months and the lens extended and zoom error began flashing on the screen. After reading a few other post on the net about how much it cost I decided the camera was a goner. For good measure I banged it on my mouse pad a couple times and the lens suddenly retracted and it is now working fine. Doubt it will work very often but might be worth a try. Make sure you hit it on something soft to prevent other damage.

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Zoom will not retract


Dear Grammie,

You have either experienced a lens error or your zoom dial is broken (both usually caused by some sort of impact damage, but which can be spontaneously occuring).

Look for an error message on your camera's LCD screen such as "E18," or "lens error restart camera." If you do not see a lens error but simply cannot retract your zom lens (go into wide angle mode) via the zoom lever then it simply maybe a broken command dial. Either way, however, you will need to have the camera serviced in all likelihood. Call tech support at 1-800-828-4040 M-F from 8 am to 12 midnight EST and Saturdays until 8 pm EST. Hope this helps.

Sincerely,
HeavyDLB

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Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem. In any case it could not make it worse Good luck!

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Usually down to the lens block assy being faulty.Is the lens retracting and opening properly?.It usually turns out to be worn gears in the lens drive assy or the result of a fall.Either way will be expensive repair!My advise is check and see whether camera is covered by insurance for accidental knocks.,

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