Question about HP Office Equipment & Supplies
New cartridges that are not HP brand can sometimes give these errors. If they are HP brand then the issue is with the sensor that reads the cartridges "chip" The ink levels are not read like the fuel in your car, there is a page counter on the cartridge and when it hits 0 then it assumes there is no ink. So the issue seems to be it is not reading the chip correctly. Try removing all the cartridges. turn the printer off for 10 mins and replace the cartridges 1 by 1. This can sometimes correct the issue. If not the pins that read the cartridges chip can be checked for dirt of dry ink that may be interfering with the pins touching the cartridge. these pins are in the Cartridge holder for each colour, inside the printer. use a torch to see them properly.
Good Luck. Regards GM
Posted on May 26, 2011
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Posted on Jan 02, 2017
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The compatible cartridge
for this printer is as follows :-
1. HP 02 I C8721WC black
2. HP 02 C8773WC yellow
3.HP 02 C8771WC Cyan
4.HP 02 I C8772WC magenta
So got any HP service center and ask for above no cartridges
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