Question about LG TROMM WM2688H 4.0 cu.ft. Front Loading SteamWasher

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On the LG Tromm front loader washer an error message comes up saying: Not draining, check hose and filter. I checked the hose and it isn't clogged and the filter is clean. I have to manually drain the washer. How can I fix this problem?

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You have a broken drain pump and it will need to be replaced.
Good luck

Posted on Jun 15, 2011

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LG's 'IE' stands for (water) 'Inlet Error'.

If you have checked that the hot and cold water taps are turned on fully and the hoses are not kinked or squashed at the back, it is worth while checking both the hot and cold water inlet filters. Turn the taps off and remove both hoses at the washer end. Inside each inlet port there is normally a little filter which should just slide out. Clean if necessary and replace each one and the hoses. If after turning the taps back on there is no improvement, the problem is symptomatic of a malfunctioning hot or cold water control valve. Sorry but it needs a service call and a check that it isn't the control PCB ;-0(

If this has assisted you please consider a 4 thumbs up for the rating.
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Hello & Welcome to FixYa

OE is a drain error and is displayed when the washer is unable to drain water. Please check the drain hose and drain pump filter for any clogs to clean the error. Please get back to me if you have any other questions.

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The LG error code OE simply means "the pump is blocked". Presumably the water isn't being emptied properly. As with all error codes it is possible that there is a cause other than the exact description in the error code explanation but basically this error means as far as the washing machine is concerned it thinks the water isn't pumping out. A pump, or filter blockage is the most common cause but it could be caused by other faults such as a faulty pump, or even a blockage in the drain hose or somewhere else in the system etc.


LG themselves have some information on this error code..

http://lgknowledgebase.com/kb/index.php?View=entry&EntryID=6273

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