Question about KVH Additional M2 Or M3 St Receiver Kit Includes Splitter

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RF Remote Problem

I am having a problem with a KVH M3 Marine Satelite Receiver. The RF Remote works sometimes but only within a range of around 6 feet. Very frustrating. It should work no problem through the one wall that the signal needs to go through. The RF antenna is outside of the cabinet that the receiver is mounted in, but the remote still won't work from more than 6 feet away. I've tried new batteries and also purchased an IR to RF convertor. but can't use it because the satelite receiver doesn't even have an IR sensor on it. Any ideas?

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  • DC Media Aug 18, 2008

    The satelite receiver is specifically designed for marine use, so it should be able to handle all of the other electronic interferences. Has anyone dealt with this problem before. Bad RF transceiver? Bad remote?

  • DC Media Aug 18, 2008

    I'll try a universal remote to try to nail down the problem. I'll have to find the right RF frequency to match the transceivers frequency...I'll let you know

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For added convenience, the TracVision M3's remotecontrol uses an RF signal, rather than the IR signal standard to homereceivers, allowing the remote control to change channels even if thereceiver is safely and stylishly tucked away in a cabinet or stateroomcloset.
http://www.spacemart.com/reports/KVH_Unveils_Worlds_Smallest_Stabilized_Marine_Satellite_TV_System.html

If warranty has not expired ask dealer to repair or replace it

Posted on Aug 18, 2008

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Hi,

May I offer an alternative view...

It is not that the KVH's RF remote receiver is affected by external interference, it is a limitation of the RF Power output of the remote control so as not to cause interference. The primary reason KVH opted for an RF type remote is to allow use even when the receiver is inside a cabinet. I was made to understand that a competitor, SeaTel, makes use of combo IR/RF on some of their versions.

A clarifying questions pls, your post "The RF antenna is outside of the cabinet", are you referring to the dome antenna (satellite receiver) or a small antenna for the remote receiver? If it were for the remote receiver, a possible workaround is to install a reflector behind the antenna so as to improve its forward gain (db) and therefore increase receiving range.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Aug 18, 2008

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It could as simple as a bad remote , i have run in to that before
i used to install satellite systems and home theater systems aswell
bad remotes are common.
contact the manufacture they may replace it free.

Posted on Aug 18, 2008

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Check the signal is being blocked somewhere.change the position.

Posted on Aug 18, 2008

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The thing here is you cant really say its a bad transceiver or remote since it works. Would it be possible for you to use a universal remote instead of the one that you are using so you might have a point of comparison?

Posted on Aug 18, 2008

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Could anything other electronics be interfering with the signal?

Posted on Aug 18, 2008

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