Question about Microsoft Xbox 360 Console

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Trouble shooting connection

My xbox 360 is plugged into a phone jack and the systems settings says disconnected

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  • jhtvc15 Aug 29, 2008

    k thanks


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Trouble gettin games 2 play

Posted on Sep 21, 2008

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Wour XBOX 360 has no modem therefore a phone jack will not work you need an Ethernet sable (cat 5, 5e or 6 with RJ-45's on each end) <----- too descriptive sorry you need high speed internet not dial up you can use dial up but the converters are rare and not good for gaming.

Posted on Aug 28, 2008

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1 Answer

I cant set up xbox live

Connect to the Internet The first step is to connect your Xbox 360 console to your Internet connection. Here's how:

  1. Plug one end of a network cable into a port on your router or gateway. You might need a long network cable, depending upon on the location of your router or modem.

    Note If you do not have a router, you can plug the network cable directly into your modem.
  2. Plug the other end of the network cable into the back of your console.
Verify your setup Your setup should look similar to one of the following:

Router connection
connect_router_300px.gif Your Xbox 360 console and computer are both connected to a router. The router is connected to a modem, which is connected to a cable wall jack.
Modem connection
modemsetup_300px.gif Your Xbox 360 console is connected to a modem, which is connected to a cable wall jack.

Jul 27, 2011 | Microsoft Xbox 360 Console

1 Answer

When i press start on the main menu it says (Loading settings "settings" from hard drive. Please do not turn off your xbox 360 console...) and it freezes, how can i fix this?

Ok I have seen this issue many times before , first unplug the console . Disconnect the power cable , a/v cable , controllers , any usb devices , & finally disconnect your hard drive . Now let the system sit for a few minutes , then plug in just the power , a/v cable , & a controller . You should be able to boot your Xbox 360 successfully now . At this point you can either connect your hard drive while the system is running or you can turn it off & connect it . This should fix the issue , if not you can attempt to clear the system cache in the Settings Menu or worst case download the latest update from Microsoft on your Computer , then follow the instructions & place it on a freshly formatted USB Memory Stick . Then place the USB Memory Stick in the 1st USB Port on the Xbox 360 & boot the console .

Apr 15, 2011 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 wont connect to xbox live and ive tried everthing

things you can do..... first start by connecting your 360 to the router and run a test through the system setting menu on your 360 dash board.... to do this go to system setting menu and select the network setting menu.... after selecting network setting there should be an option to test you`xbox live connection.... this is the first step in trouble shooting.... if your xbox connects to the network or router than the problem may be in the Internet connection.... after you have a connection between the xbox and the router... connect the router to the Internet and run the the test again... if you are connected to the network and the internet but still not to xbox live try doing a system update to update your system with xbox live.... after doing all of these steps you may have purchased and xbox that has been banned from xbox live and will not be able to join xbox live..... a more simple solution is that you may not have an xbox live account and simply need to set one up... this can be done through the xbox or you can go to and set up a live account... you can also find FAQ's and trouble shooting steps there

Apr 22, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox connection

If you go to, they have some dns servers you can use.

Jan 20, 2010 | Microsoft Xbox 360 Console

1 Answer

I just bought an xbox i got wireless adaptor, how come i cant sign up for online it says ''cant cannect xbox live select test connection to trouble shoot your connection''

(These instructions are vague because they are from memory, so sorry if they are not very clear)
Go to Console Settings, then go to Network Settings, then click A on the first thing that comes up, continue clicking A until it returns you to network settings. Then try to connect to Xbox Live again, if you still can't connect, then the xbox 360 console is not close enough to your internet source, or you don't have a wireless internet connection.

Hope this helps!

Dec 28, 2009 | Microsoft Xbox 360 Console

1 Answer

Cannot connect to xbox live

unplug your xbox completly and then plug it all back up, and then trouble shoot your connection.

Dec 04, 2008 | Microsoft Xbox 360 Console

1 Answer

Cannot connect to Gateway

Lots of people seem to be having problems with wireless adapters, I don't know about ethernet cables, but I have done some searching for you and if you click on the link below and scroll 2/3's down the page, there is a screen shot of how you can connect your 360 to the net from your computer. (it's not a fix to your direct problem, but it is a short term fix)

I hope this helps

Nov 14, 2008 | Microsoft Xbox 360 Console

1 Answer

On my xbox 360 when i try to get on xboxlive it tells me that there is a problem with my ip adress

Here is a quick list of some trouble shooting steps;
1. Turn off you Xbox 360 console and inplug the internet connection going to it.
2. Go to your router and restore its factory defaults, then without the wireless adapter/ehternet cable plugged into the Xbox 360, restore the factory defaults on the console.
3. Turn off the console, and plug the wireless adapter/ehternet cable back in and power up again.
4. Go to the network settings link and press "A," then go down to the bottom slide (there are three total), and press "A".
5. Select your wireless network and test your xbox live connection.

For more help of tips, feel free to send me a message and I will be glad to help.

Apr 25, 2008 | Video Game Consoles & Games

3 Answers

Connect to wireless

I believe the X-Box does NOT have Wifi built in? (sic)Surprisingly, the Xbox 360 doesn't have wireless networking built in. If you don?t fancy using the wired Ethernet method, you can invest in a wireless networking adapter. Microsoft has its own adapter specifically designed for the Xbox 360, but third-party Wifi-certified devices will work just as well.(sic) From the below site. So that may be ya problem?

Aug 12, 2007 | Microsoft Xbox 360 Console

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