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Only suggestion i can make is to take it to an audio specialist ,i have a similar problem with a friends jag ,also s type.Why do people remove these things when they sell a car ,it no good for anything else just another piece of junk in teh shed along with locking wheel nut tool and the spare key.Buyer beware is what i say ,if buying second hand make sure all the parts are their including the radio code number ,because once you have bought a second hand vehicle without these things from a dealer you stand no chance.Now when i go to inspect a vehicle for purchaser i demand these things and if they are not present i want a 1000euros off the price ,the dealers soon find them then if i fill the report sheet in with a DONT BUY on top of it ,also a copy goes to consumers office in alicante .i have an ols xjs in the garden with a kenwood multichanger in it if thats any good i will post it free of charge you just pay the post
You can clear the code it you have the remote for it. No remote means no way to use the radio. If you know of a friend who has a Kenwood car stereo and the remote, you should be able to clear it yourself. It does not need to be the remote from that model of Kenwood. Most of the Kenwood remotes are the same for all the different models. I use the same remote for all models of Kenwoods that I get at my service center. You could always buy a remote, but if the problem is more than just clearing the code you would be wasting more money. I work at an authorized Kenwood service center and have over 18 years of experience with them. I have seen on rare occasions when the radio needs the code cleared, it has a problem with the microproccessor or the IC that is used for the security code. As I said, it is rare, but it can happen and may be safer to not spend anymore money on a new remote.
If you decide you want to buy a remote or you can borrow one from somebody, let me know and I will send you a link to a place you can buy one if needed, and then I will also post the procedure you need to use for clearing the code.
If the Kenwood dealer you took the radio to is a retail outlet and not a authorized Kenwood repair center, it is likely that they do not know the proper procedure for clearing the code. Kenwood does not tell their retail outlets how to do this procedure.
If you need me to post the procedure, please wait on rating me until I post for you.
You would have to cantact the manufacture for a reset code because if the car was owned before you and the cd player lost power ( dead battery) then you have activated its teft detrant prosess that locks up the cd player. Look for a manufactures name (sony) and go to their web page and get tech support. Alos have with you the cd player's model number.
you need to take the radio out to get the serial number off the bottom,then google car radio codes,choose make and model and follow the instructions.it will cost about £8-£15 depending on where you get the code from?hope that helps?