Question about Whirlpool GHW9100L Front Load Washer

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Whirlpool GHW9100 LW1 will not spin at all. Motor seems to be working fine

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  • rmccormick1 May 26, 2011

    Ok Drain was not clogged. Just Cleared it a couple of weeks ago anyways. No Errors Reported upon running the diagnostic. Drum did not spin (i can spin it by hand easily). Motor was running. Perhaps a belt?

  • rmccormick1 May 26, 2011

    Belt is off the track and appears to have been sanded away. i.e. black sand like particles everywhere on the inside. The pully does not turn tight on the drum but that might be what it is supposed to do. It engages the drum after a short turn either way. belt no longer will stay on the pully.



    Replace Belt? any other tinkering



    Thanks

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  • Whirlpool Master
  • 2,605 Answers

Hello, welcome to FixYa.

Based on your information posted... "will not spin at all. Motor seems to be working fine" ... You haven't mentioned if the washer display showed any error code, so I'll assume it did not.


The first thing I'd suggest is removing the filter in the pump and insuring the pump is clear...there may be a lot of water though so hopefully you're close to a drain or have some buckets/towels handy.

here's how...

1) remove the lower access panel, i.e.

Whirlpool GHW9100 LW1 will not - macmarkus_642.jpg


If the drain has any debris in the filter, that will prevent the unit from spinning partially or completely...depending on the severity of the blockage.

2) check the pump filter by way of unscrewing it (this is where the towels, wet dry shop-vac or better yet fllor drain comes in handy)

macmarkus_644.jpgIf that fails to resolve the problem it could be a plugged or faulty pressure switch. Have you run a system diagnostic yet ?

Here's how...


Starting the test mode



Close the door.

Press the Control On button.

Select the DRAIN/SPIN cycle.

Select NO SPIN by pressing the SPIN SELECT button, as needed.

Push PREWASH Option button four (4) times within five (5) seconds. C:00 will show in the display.


NOTE:


If Model does not have PREWASH Mode as an option, press RINSE/HOLD.
If the Starting procedure fails, push PAUSE/CANCEL button. Then repeat the starting sequence.

Let me know if any of this helps and what error code, if any shows up after the test mode/diagnostic cycle..

Good luck.

Regards,

Macmarkus :)

Posted on May 26, 2011

  • Mark MacDonald
    Mark MacDonald May 26, 2011

    Hello again,

    Thank you for the reply. I would be inclined to think it is a belt (that is certainly best case scenario)...does the drum spin pretty freely, does it continue to spin if you give it a good spin by hand as if there is nothing resisting ?

    You should know by looking through that front access panel if the belt has broken or come off since it would be lying on the base of the washer cabinet.

    If you can't see it you'll need to remove the rear panel so you will be able to tell pretty quick if the belt is off or not. i.e.


    Let me know what you find and we'll move forward from there. If it is indeed the belt you can get them for about $25 at "repairclinic.com" or "searspartsdirect.com" to name a couple.

    Regards,

    Macmarkus :)

  • Mark MacDonald
    Mark MacDonald May 26, 2011

    Hello,

    O.K. that is good info. It does raise a red flag however, particularly your statement... "It engages the drum after a short turn either way. belt no longer will stay on the pully".

    I've seen these pulleys become rounded on the edges of where they attach to the shaft of the basket drive shaft...it should not have any "lag" when you spin the pulley as you've described.

    This may account for the wear of the belt, but it most certainly explains why it won't stay on in my opinion. If you remove the pulley from your washer, compare it to this image...there should be no "rounding" of the flat edges and square corners...aside from the top & bottom by design.


    Once you've inspected this and can confirm the pulley is worn, make sure you also inspect the basket drive shaft as well for the same type of wear. You should be fine with a new belt and pulley.

    Pulley part #8182650
    Belt part #8181670

    Both are available at locations I mentioned previously. I think you'll be good to go once completing these inspections and repairs. Let me know of course and good luck.

    Regards,

    Macmarkus :)

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