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My mouse only works for one user on our computer, and it is not the main user. I used to get it to work by turning it off and on, and it worked

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You might have to uninstall the mouse then restart your computer then reinstall the mouse and its drivers
make sure the lead from the mouse has a secure seating and the lead is not bad/faulty
((if applicable))
click start right click on my computer select properties device manager control scroll to mice and pointing devices you might see a yellow question mark? right update driver
make sure the battery is good (has full charge)also you might test the usb device for the mouse is inserted correctly into the usb port (if applicable)
click start control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware make sure you have the correct mouse selected also under hardware you will have option to troubleshoot also you can select properties under driver you will have options to update driver,rollback driver or uninstall and under hardware you can troubleshoot
in xp hope this helps

Posted on May 26, 2011

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