Question about JVC Televison & Video

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Had closed captioning on--got it off--now there is a black box on the screen--how do I get that off the screen?

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  • paphilli May 25, 2011

    Text only has options 1 2 3 4 no Off

  • paphilli May 26, 2011

    Had captioning on and closed it--now have a black box (about half the screen) on my JVC. How do I get rid of the black box?

  • paphilli May 26, 2011

    It helped to focus on the cc rather than Text. Problem solved

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  • Master
  • 10,515 Answers

Hi,

The fix for this is to enter the closed caption section of the menu and adjust the text mode from T1 or whatever it is on now to off ,or cc or closed caption to off. this will get the box off of there. i see the blacked out area all the time caused by the closed captioning text mode. Perhaps there is a button on the remote for C.C. The black box means you have accidentally turned on one of the closed caption options called "Text." This function of closed caption is practically never used. If it were operational, there would be text inside this black box.
Just go into the TV's menu, look at the Audio options, and turn Close Caption and/or Text off. There may be a button right on the remote, But that should fix it.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on May 26, 2011

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  • Master
  • 373 Answers

You need to go into the menu to the TEXT and turn it off.

Posted on May 25, 2011

  • TV Doctor
    TV Doctor May 26, 2011

    Disable TEXT 1 should be your answer. Disable by unhighlighting or changing color of TEXT 1

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mattballew
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SOURCE: Remove CC Black Box without original remote?

Hello, I was the one who assisted you in Live Chat, Just wanted to remind you to rate the chat session, Thanks. Have a great day!

Posted on Nov 25, 2008

  • 1 Answer

SOURCE: jvc tv- closed captions, no option to turn off

Hey, on the JVC remote there is also a " C.C. " button
and it's located above the volume. Clicking this will allow you to set
the closed caption to off. you can't turn it off from the menu button.

Cheers

Posted on May 27, 2010

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On my sreen theres a black box that appears in the middle of my screen on my jvcmodel noav48wp74


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A black box sometimes appears on my tv screen. can you tell me if this is from having the closed caption butten on and why it happens?


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it is the closed captions on the tv. it is set to closed caption text. turn it off

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meknow is right I think. To turn off your closed captioning hopefully all you need to do is get into the setup menu. You didn't list what kind of TV you have so this is a generic solution. Go into menu and in a setup menu there will be a closed captioning way to select to turn the box off.
The reason sometimes you see it and sometimes you don't is because some programs have closed cationing and some don't.
And because you are only seeing a blank box and not closed captioning is because there are different closed captioning standards. CC1, CC2, etc.
So if you can find the menu item that allows you to turn off the closed captioning, it would be a good start to solving your problem.
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I work at at a school, and we had the same problem. Turns out, it a Closed Captioning problem.

We found the manual, and it states that "If a large black box covers 80% of your screen, the Text mode is probably set. Press 'Closed Caption' to turn it off." The "Closed Caption" button is on the remote. If you don't have the remote (as in our case), you can go to "Closed Caption" in the menu, and pick something like C4 and T4. That stopped the black box for us.

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Salutations Cranberries,

The annoying black box is usually a feature of the closed captioning called "Text" You should be able to go in to onscreen menu and select caption options. Unless you need to have the closed captioning on for medical reasons, it maybe best just to turn off all captioning options.

Hope this helps.
Jon
Go Ahead. Use Us.

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1 Answer

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On the remote control is a button called closed caption or CC.. Someone turned on the closed caption. Simply turn off the closed caption. That black box is called the text box. Good Luck

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shut off close caption. use the CC button onthe remote or go in to the menu and change close caption to CC1. this box is the close caption in TEXT(1,2) which will put on a black box whenever there is caption present.

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your TV do not disable close caption in composite mode. It may in component mode. Please make sure that the close caption in your TV menu is not set to "text"
Please be advice that CC :Text is the ONLY one that can give you a black box.

Best regards
Circuitcity

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