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I have an error message stating that there is a problem and i must replace the left cartridge (tri colour). The cartridge is not that old and has bout 50% level of ink left. Is there anyway to fix this without getting a new cartridge?

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  • dcunningham7 May 26, 2011

    Hi.



    It is a HP Officejet 6450 All-in-one. I did try to re-seat the cartridge, but the message conttinued to appear.

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Hi,

I am sorry to hear regarding the trouble.Have you tried to re seated the cartridge? Sometimes, even unplugging the printer for few minutes could resolve the problem. Kindly mention the make and model of the printer for me to help further.

If your printer is Epson - Epson suggests wiping the small green chip with a lint free cloth and then reinserting it. There is a problem with the recognition chip that cannot detect the cartridge..

Let me know,so that we could proceed.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on May 25, 2011

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