Question about Xerox Phaser 6350/YDT Laser Printer

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I have a Xerox Phaser 6350. I'm getting the NVRAM failure message. I can reset it by turning off printer and back on... but I have to do it several times a day which is time consuming. Is there any other way around this?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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eagle338
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SOURCE: Xerox Phaser 7700GX error 10

Check the left side door assy where the fuser is located, on the door near teh top towards the rear of teh printer there should be a piece that sticks out which will close a interlock swith when closed. It may be black or same color as teh covers. If this is broken off it will cause the problem you describe. Easy way to check is to use a screwdriver to push in on the interlock to close it and see if the problem goes away.

Posted on Apr 24, 2008

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  • 2072 Answers

SOURCE: Display on Xerox Phaser 6350

Defective Control Panel. In early 2006 a defect was found with some of the Phaser Control Panels. This has been corrected in manufacturing and new versions of the control panel placed into inventory. Solution: thumbsup.gif Fixed! thumbsdn.gif Did not fix. Try the Engine Only test print on the rear of the machine. If the print is successful, the display is defective and needs to be replaced. Using the Centerware IS (CWIS) and using the Support Tab will connect you to Knowledgebase for any procedures on how to change this control panel. Contact Product Support, 800-835-6100 for any other questions regarding this issue.

Posted on May 01, 2008

  • 2072 Answers

SOURCE: Xerox Phaser 8550dt printer

That is a known problem with the 8500 phaser family.
Contact Xerox at 1-800-835-6100, They WILL replace it for free. It is a known problem.
I really believe that display is failing. very common problem.
Just tell them the display is blank when you call. But they are faulty. Very faulty.

Posted on Sep 21, 2008

  • 49 Answers

SOURCE: Phaser 6360 laser failure code 07

Hi,

Yeah I had a look at the website there too, try powering down again and plugging it out for a longer period of time. You need to get the whole machine to reset and loose all saved info in the bios. Also cleaning it out of all loose toner on any contacts might help!

Niallbt

Posted on Mar 30, 2009

  • 1 Answer

SOURCE: xerox phaser 8560 nvreset - how?

According to http://www.laserquipt.com/support/idx/42/615/article/-Reset-the-Printer-to-the-Factory-Defaults-NVRAM-Reset-.html (and it worked for me):



NOTE: Resetting NVRAM returns stored parameters in the image processor board NVRAMto their factory default values. The print count and the Adobe firmwareserial number are not affected by this reset. You can reset the PostScript NVRAM using the Service Tools menu or the Service Diagnostics menu.
To reset the printers NVRAM using the Service Tools menu:

NOTE: Print a Configuration Page before resetting NVRAM.
Pressand hold the [Up] arrow button on the Control Panel, and then press the[OK] button. This will automatically display the Service Tools menu onthe Display Screen.

  1. Press the [OK] button.
  2. Press the [Up] or [Down] arrow button to select [Reset NVRAM], and then press the [OK] button.
To reset the printers NVRAM using the Control Panel:
  1. Pressthe [Up] or [Down] arrow button on the Control Panel to select[Troubleshooting] on the Display Screen, and then press the [OK]button.
  2. Press the [Up] or [Down] arrow button to select [Service Tools], and then press the [OK] button.
  3. Press the [Up] or [Down] arrow button to select [Reset NVRAM], and then press the [OK] button.
  4. Press the [Up] or [Down] arrow button to select [Exit], and then press the [OK] button to return to the Main screen.
In answer to the clarification request, I suspect they have lost the admin password. Does that help you answer the question?

Posted on Dec 15, 2009

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1 Answer

How set factory default xerox 7800


Solution : Reset the Printer to the Factory Defaults (Reset NVRAM) WARNING: Only use the tool when directed to by Xerox Service. All user and system settings will be lost.
  1. Select [Printer] on the Touch Screen.

    7800-printer-menu-select.png


  2. Select the [Tools] tab.
  3. Select [Setup].

    6700_touch_screen_tools_setup.png
  4. Select [Service Tools].

    7800-ts-tools-setup-service-tools.png
  5. Select [Reset NVRAM]. A confirmation screen will be displayed.

    7800-ts-tools-setup-service-tools-reset-nvram.png
  6. Select [Reset NVRAM] again.

    7800-ts-tools-setup-service-tools-reset-nvram1.png
Related Knowledge Bases:

Mar 05, 2014 | Xerox Printer Division Xerox Phaser...

1 Answer

My xerox Phaser 8550 has steady orange light and a message "Low Ink"


it may be the cartridges are dried up from being stored incorrectly take them back get new ones to rule that out first !! Hope this helps!!

Jul 21, 2017 | Xerox Phaser 8500/DN Printer

1 Answer

Please help. The device prints once and then stops printing until restarted. This process continues between every print job. The message printed out from the printer is as follows: ERROR:...


This is a corrupted Postscript error.
Possible solutions are, reload up to date driver and/or firmware. Go to Xerox website address below for drivers and firmware.
http://www.support.xerox.com/support/phaser-4500/downloads/engb.html?operatingSystem=winxp&fileLanguage=en_GB
This could also be a program specific problem, try printing from another software package.
Finally, you could try an NVRAM reset. Go to 'Troubleshooting', 'Service Tools', 'Reset NVRAM'. WARNING, before performing an NVRAM reset, print out a configuration page. 'Information', 'Information Pages', 'Configuration Page'. This print out will give you all the printers settings, including your network settings, which will be lost through the reset. You will need to re input them through 'Printer Setup', 'Connection Setup', 'TCPIP'.
Hope this helps.

Jan 21, 2011 | Xerox Phaser 4500 Printer

1 Answer

Xerox phaser 7760 saying "non-phaser imaging unit"


There is a snippet on the Xerox website to solve imaging unit recognition problems, link below. http://www.support.xerox.com/support/phaser-7760/downloads/engb.html?operatingSystem=winxp&fileLanguage=en_GB Usually this problem only occurs if the NVRAM has been reset or the engine board has been replaced without backing up the NVRAM. You can download the snippet to your printer through Centreware or by downloading the 'File Downloader' utility from the same page above.
Hope this helps.

Jan 09, 2011 | Xerox Phaser 7760DN Laser Printer

1 Answer

Have a Xerox Phaser 8560 DN printer when trying to print test page or anything and get: ERROR: rangecheck OFFENDING COMMAND: setpagedevice STACK: -dictionary-


Sounds like a Postscript error. Try resetting the NVRAM. 'Troubleshooting', Service Tools', 'Reset NVRAM'. If that doesn't work, go into diagnostics and clear the PS NVRAM. 'Troubleshooting', 'Service Tools', press and hold 'Up Button' then press 'Down Button'. This takes you into a hidden service menu. From there scroll down to 'Enter Service Diagnostics' and press OK. Printer will turn off and reboot into diagnostics. Scroll down to 'Function' menu and press OK. Now scroll down to 'Clear PS NVRAM' and press OK. Press 'Back' button to return to first menu, scroll up to select 'Return To Customer Mode' and press OK. Don't forget you will lose all printer settings including your IP address. As you cannot print out a configuration page, this will be like setting the printer up from new as you will have no reference to your earlier settings.
Hope this helps.

Jan 06, 2011 | Xerox Phaser 8560DN Laser Printer

1 Answer

Reset xerox phaser to factory settings


Try performing an NVRAM reset, located in 'Troubleshooting', 'Service tools', 'NVRAM reset'. I would advise printing out a configuration page first 'Information', 'Information Pages', 'Configuration Page'.
Hope this helps.

Dec 15, 2010 | Xerox Phaser 6360 Laser Printer

3 Answers

Xerox phaser 7400 replaced yellow toner, but still getting replace toner error. I've reseated it twice, reseated the imagining unit and tried turning it off.


You can try do a NVRAM reset. If after that you still have the error message then I would tell you to contact the Xerox team as you might have a wrong consumable (defected/wrong CRUM) information.
NVRAM reset: http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?St=36,E=0000000002092637520,K=9394,Sxi=5,Case=obj(3085)

May 16, 2010 | Xerox Phaser 7400/N Printer

1 Answer

Xerox phaser 7750gx


Hiya,

Can you be more specific regarding the Engine Logic Board Failure as in is it timing, rom/ram, micor pitch or NVRAM as code 80 is a failure code for
Engine Firmware Halt Failure .

Ta

Nov 01, 2008 | Xerox Phaser 7750DN Laser Printer

3 Answers

Error code 11,009,46:1444 on Xerox Phaser 8500


A fault code search on Xerox's website says this is an electronics module interface fault--just doesn't say how to fix it!!

Oct 03, 2007 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox phaser 6250 NVRAM Failure


Cycle power, try cleaning the CTD (ADC) sensor and toner full sensor. This is what Xerox has to say about the NVRAM failure: On the front panel, press the key labeled i to view information about the error. Record the error code number. Turn off the printer. Reseat the fuser. Reseat the imaging unit. Reseat the toner cartridges. Turn on the printer. If the error continues to be displayed contact service. To be on the safe side you can follow the instructions here on the procedure to replace the transfer roler: http://office.support.xerox.com/SRVS/cgi-bin/webcgi.cgi Good luck

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