Question about Sony E-reader Portable E-book MP3 Player

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My e reader will not allow me to disconnect, it is "frozen, it will not download books, help

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Hi, I have the model before yours and I had a similar problem. Unfortunately the only way I fixed it was to unplug it and let the battery go dead. I realise that this can take an age to do as they have great battery life.
Sorry.
Hope this helps.

Posted on May 26, 2011

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Posted on Jan 02, 2017

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1 Answer

I let my reader PRS-300 connected to pc all night to charge the battery, but now it doesn't turn on...what i can do??? and i tried to connect to pc again to see what happened, but not even the red...


Hi vailzamorta!

You can try to do a "Soft Reset" on the Reader. Do not worry, this will not affect your ebooks =)

1. Disconnect the reader from the computer
2. Hit the Reset button at the bottom of the unit for 3 seconds with a paper clip
3. Slide the power switch at the top of the eReader
4. The screen will blink and show opening book.... allow the reader to load

Just in case here are some other steps to try in case this does not make any difference

http://digialreader.freeforums.org/solution-for-frozen-sony-reader-t10.html

GoodLuck!
eBookBoy
http://digialreader.freeforums.org

Jul 26, 2011 | Sony Reader Pocket PRS-300

1 Answer

Just purchased a sony prs350 pocketbook editiion yesterday and it it is frozen . What can I do?


Hi pmteach4u!

ecause of e-ink technology, sometimes it may appear that the reader is frozen, you can try to reset the reader

1. Disconnect the Reader from the Computer

2. Hit the reset button for 3 seconds at the bottom of the unit with a paper clip

3. Slide the power switch, the screen will blink and will show "Opening Book". Allow the Reader to load.

If the issue still persist, follow the steps on this link:

http://digialreader.freeforums.org/solution-for-frozen-sony-reader-t10.html

GoodLuck!

eBookBoy
http://digialreader.freeforums.org

Jul 24, 2011 | Sony Reader Pocket PRS-300

1 Answer

My pocket book, touchscreen edition has been frozen on the same page for a week! it is not charging, no red light and not recognised by my pc...................why?


Hi fidelia6,

This happens when the reader is missing charge, you can try this:

1. Hit the reset button at the bottom of the reader for 5 seconds
2. Connect the reader to the PC and check if the redlight comes on at the top, if not try the reset while connected
3. Leave the reader charging for 15-20 minutes
4. Disconnect the reader and see if full operational now

eBookBoy
www.digitalreader.freeforums.org

Jul 03, 2011 | Sony E-reader Portable E-book MP3 Player

1 Answer

Just downloaded new books. Was reading one that night. Turned it off and went to bed. The next morning, I tried to turn it on to read more and it wouldn't come on. It was charged - not the problem. ...


Hi,

Probably the its a frozen reader issue, try these steps:

1. Connect the reader to the computer
2. While the reader is connected hit the reset button for 3 seconds, and make sure the redlight comes on.
3. Leave the reader connected for 15 minutes, then disconnect it and see if operational now
4. If the reader still not turning on, try the reset and slide the power switch.

GoodLuck!

eBookBoy
http://digialreader.freeforums.org

Jun 23, 2011 | Sony Reader Pocket PRS-300

1 Answer

My sony prs 350 ereader screen froze when i was reading my book when i try to turn it off the light turns red and it is fully charged


Hi!

If the Reader is frozen, you can try the following:

1. Disconnect the reader from the computer
2. Hit the reset button at the bottom of the reader for 3 seconds
3. Slide the power switch
4. Screen will blink and will show "Opening book"
5. Allow the reader to load and then see if operational

Note: If the reader get stuck again, connect it to the computer for 15-30 minutes and allow it to charge, make sure the red steady light comes on.

Good Luck!

eBookBoy
http://digialreader.freeforums.org

May 06, 2011 | Sony E-reader Portable E-book MP3 Player

1 Answer

Vtech V Reader says "No


You need a SD Memory card for the v.reader in order to download books to it.

Dec 26, 2010 | Vtech V.reader Animated E-book System

1 Answer

I have the LIBRE ebook reader, serial no. A803G10137112. I have downloaded 6 books and was reading one this morning. I downloaded another book this afternoon and I can not get to any of them. I get...


I had the exact same problem and what Aluratec told me to do is you have to reload the books from your Adobe Digital Editions on your computer and reinstall them on your libre Pro e-reader. I haven't done it yet as I am at work and have to wait until I get home. Hope this works.

Dec 01, 2010 | Aluratek Libre eBook Reader Pro

1 Answer

My sony reader is frozen. I cvharged it


The Reader may not turn on, or it may appear to be frozen if the unit needs to be reset, the battery is completely discharged or moisture condensation has occurred.
Please perform the below mentioned steps and check whether it helps.
Because each of these steps represents a possible solution to this issue, check the Reader status after completing each step.

1. Connect the Reader to a USB connection or optional AC adapter. Allow approximately 5 min for it to turn on. If it does not turn on automatically, try to turn it on again. If it still does not turn on, continue with the rest of this procedure.
2. Perform a soft reset. Just press the RESET button using a sharp-pointed object
3. After the RESET button has been pressed, slide the POWER switch to activate the Reader again. If the Indicator light next to the power button on the Reader is yellow , the unit is attempting to start up. If this is the case, allow it a few moments to complete startup.
4. If startup did not complete, connect the Reader to the computer or optional AC adapter and perform a soft reset again.
5. Disconnect the Reader from the computer (if applicable) and then slide the POWER switch to activate the Reader. Check if the Indicator light next to the power switch on the Reader is yellow (indicating it is turning on) and if the unit is responding.
6. If the unit is not responding but Starting up... is displayed on the screen, attempt a hard reset.
7. If the unit is still frozen, connect it again to the computer or optional AC adapter and while connected, check if the Indicator light next to the power switch on the reader is red . If this light is red , allow the Reader to charge for one hour so there is sufficient charge for troubleshooting.

* If your computer goes into hibernation or sleep mode, charging will stop and the red charge indicator on the Reader will turn off.
* It is recommended to charge the Reader while you are using the computer or to adjust your sleep/hibernation settings of your computer to avoid any interruption in the charging process. You also can use the optional AC Adapter model ACS-5220E.
8. Once the Reader has sufficient charge, perform these troubleshooting steps again.
9. Under certain circumstances, moisture condensation can occur. Moisture condensation can be caused by moving the Reader between temperature extremes or if the Reader has come in direct contact with moisture. If you suspect moisture as the cause, allow the Reader to sit for a few hours before attempting to turn it back on.

General notes regarding the battery status:
* You can verify the charge status by disconnecting the Reader from the computer and checking the battery indicator. The battery indicator will display 4 black bars when it is fully charged.
* It will take approximately 4 hours to achieve a full charge with a computer. It will take approximately 2 hours to achieve a full charge with the optional AC Adapter.

If the issue still persists, service of the Reader is required. Please follow the below link to get it repaired:
http://eservice.sony.com

Jan 20, 2010 | Sony E-reader Portable E-book MP3 Player

2 Answers

My reader's menu is frozen and it wont respond to any buttons. How do I fix it?


The Reader may not turn on, or it may appear to be frozen if the unit needs to be reset, the battery is completely discharged or moisture condensation has occurred. Please perform the below mentioned steps and check whether it helps. Because each of these steps represents a possible solution to this issue, check the Reader status after completing each step.
1. Connect the Reader to a USB connection or optional AC adapter. Allow approximately 5 min for it to turn on. If it does not turn on automatically, try to turn it on again. If it still does not turn on, continue with the rest of this procedure. 2. Perform a soft reset. Just press the RESET button using a sharp-pointed object 3. After the RESET button has been pressed, slide the POWER switch to activate the Reader again. If the Indicator light next to the power button on the Reader is yellow , the unit is attempting to start up. If this is the case, allow it a few moments to complete startup. 4. If startup did not complete, connect the Reader to the computer or optional AC adapter and perform a soft reset again. 5. Disconnect the Reader from the computer (if applicable) and then slide the POWER switch to activate the Reader. Check if the Indicator light next to the power switch on the Reader is yellow (indicating it is turning on) and if the unit is responding. 6. If the unit is not responding but Starting up... is displayed on the screen, attempt a hard reset. 7. If the unit is still frozen, connect it again to the computer or optional AC adapter and while connected, check if the Indicator light next to the power switch on the reader is red . If this light is red , allow the Reader to charge for one hour so there is sufficient charge for troubleshooting.
* If your computer goes into hibernation or sleep mode, charging will stop and the red charge indicator on the Reader will turn off. * It is recommended to charge the Reader while you are using the computer or to adjust your sleep/hibernation settings of your computer to avoid any interruption in the charging process. You also can use the optional AC Adapter model ACS-5220E. 8. Once the Reader has sufficient charge, perform these troubleshooting steps again. 9. Under certain circumstances, moisture condensation can occur. Moisture condensation can be caused by moving the Reader between temperature extremes or if the Reader has come in direct contact with moisture. If you suspect moisture as the cause, allow the Reader to sit for a few hours before attempting to turn it back on.
General notes regarding the battery status: * You can verify the charge status by disconnecting the Reader from the computer and checking the battery indicator. The battery indicator will display 4 black bars when it is fully charged. * It will take approximately 4 hours to achieve a full charge with a computer. It will take approximately 2 hours to achieve a full charge with the optional AC Adapter.
If the issue still persists, service of the Reader is required. Please follow the below link to get it repaired: http://eservice.sony.com

Nov 17, 2009 | Sony E-reader Portable E-book MP3 Player

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