Question about Dimplex Compact Electric Flame Stove Heater

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Have a melted plug on my heating stove . what causes that and what can I do

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Be glad you caught that in time. The overheat or overload sensor for your electric stove-heater has failed and needs to be replaced. If it is still under warranty, Dimplex will repair or replace it at no cost. Even if it's not still under warranty, Dimplex Technical Service wants to know about this. If you live in the USA or Canada, you may call them at 888-346-7539. If you live in the UK call 0845 600 5111 and ask for Technical Service. Either Dimplex USA or Dimplex UK, can provide the part if necessary.

Do Not use your stove-heater until this is repaired.

Hope this helped you. Please let me know.

Posted on May 25, 2011

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Posted on Jan 02, 2017

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I suspect that one of the heating coils melted and shorted, causing the breaker to trip. Given that the main also tripped, it may be even more involved. Please provide more details - including the make and model of the appliance when asking for more help.

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There may be an electrical issue causing the unit to lose its electrical insulation in time. This may as well be due to the heat.
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Also using the proper size ducting is important to make sure adequate airflow is possible.

If temperatures are getting to the point of melting plastic, that is VERY unsafe.

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4 Answers

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