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I bought in US printer c4780 and use ink HP 60 but then I moved to Europe and bought HP 300 as it has this model on the box. The printer shows that the ink is incompatible

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  • Anonymous May 26, 2011

    I'm trying to find this space to press (under the cross) but nothing happens please help :(

  • Anonymous May 26, 2011

    Sorry I can't find this space... under the cross is ok which is not illuminated but when I press nothing happens... please help..

  • Anonymous May 26, 2011

    sorry norhing happeb,,, no access to suport menu...

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  • Master
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For commercial reasons, HP have region locked their printers, so that you cannot buy a printer in the US and then take it to another region e.g. UK and buy the cartridges there, or buy cheap cartridges form another region. There is no way to re-program or unlock the region coding of the printer. You can either try to get your HP60 cartridges refilled or buy another printer.

Posted on May 25, 2011

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  • Anonymous May 25, 2011

    but if there are a solutions for other printers why not for this one??http://www.elektroda.pl/rtvforum/topic19...

  • Raj Patel May 26, 2011

    Sorry, I just realised my son has one of these printers (it was late last night and I was tired)! I just tried something. On the LCD, press the light next to the COPY function. On the COPY screen do not select BLACK or COLOUR, instead press on the left side of the LCD near the Cross which is not illuminated. You get a new screen with the option to change the region. scroll down to the region you want. Hopefully this will work! (Remember to leave me a positive thumbs up!)

  • Raj Patel May 26, 2011

    There appears to be a limit of 3 trys. I got to the menu 3 times, now it refuses to display the region menu. HOWEVER, if you return to the home screen (power up screen) and press to the LEFT of the COPY icon where the OK led is (not illuminated) then you can access a support menu. Use the buttons on the right to scroll through various options. I haven't changed any settings on my printer (for obvious reasons) but you may be able to reset the country/region from here.

  • Raj Patel May 27, 2011

    The only other course of action is to contact HP tech support (or buy another printer).

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Hp c4780 printer not printing green


It is possible, either the yellow or the cyan is finished cos its these two that gives you the colour green.

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NVM reset for hp photosmart c4780


You can gain access to the service menu...refer to Cartridge Error Clear bypass procedure below (as guidance of how to get in):

For any severe cartridge error related message, on the HP C4600, C4700 or D110a printer models, I suggest you run the internal Tap 41 diagnostics test which will tell you the electrical health of the ink cartridge - in many cases the cartridge is internally electrically damaged and will need to be replaced. In addition, you can temporarily bypass an 'incompatible cartridge(s) or Missing/Not Detected error message by performing the Cartridge Error Bypass procedure...refer to two Youtube videos on how to do this:

HP Photosmart C4600 & C4700 Printers - Tap 41 Diagnostic Test: http://www.youtube.com/watch?v=ghxjLCn07Jo


HP Photosmart C4600 C4700 D110a Printers - HP 60 Cartridge Error Bypass: http://www.youtube.com/watch?v=rNVJmKPlLsg


Low Ink Warning and Other (i.e Incompatible Cartridge) Errors, HP 60 & HP 61 Ink Cartridges:

http://www.youtube.com/watch?v=5_suW3U6e08


Feb 28, 2013 | Cisco Photosmart C4780 Wireless AllInOne...

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Incompatabe ink cartridge?


Yes it could be the problem. Try and get a different print cartridge and if it doesn't work you may just have to get a new printer.

Apr 30, 2012 | Cisco Photosmart C4780 Wireless AllInOne...

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Am trying to install HP 60 ink cartridges in my wife's F4280 printer. They don't seem to easily fit. Is there a readable graphic to assist me?


You have the wrong cartridges, that model uses the 300 or 300XL cartridge http://www.internet-ink.co.uk/hp-ink-cartridges-f4280/

http://www.amazon.co.uk/Original-300-Black-Ink-Cartridge/dp/B0019TUUJW/ref=dp_cp_ob_computers_title_0
http://www.amazon.co.uk/Original-300XL-Black-Cartridge-Capacity/dp/B0019TUUME/ref=dp_cp_ob_computers_title_1
regards

Jan 27, 2011 | HP DeskJet F4280 All In One Printer InkJet

1 Answer

Ink cartridge is not compatible for c4780 message error appear on my printer display. I bought this printer in UK and replace a brand new original ink cartridge from Malaysia. Please help me to resolve...


You may have a dud. Try using the cartridge in another printer of the same model. Otherwise return it to the store and have them test it or exchange it for another one.

Jan 07, 2011 | HP PS C4780 All in One InkJet Printer

1 Answer

I have a HP C4780 printer - does the 300XL cartridge work on this model


Hi,

The HP Photosmart C4780 All-in-One does not use HP 300XL Cartridge.

Below are the cartridges used by your printer with the no. of page count and their price as per HP

HP 60 Black 200 pages $14.99 HP 60 Black/Tricolor 200 black, 165 color $31.99 HP 60 Tricolor 165 pages $19.99 HP 60XL Black 600 pages $34.99 HP 60XL Tricolor 440 pages $40.99

* Please rate this solution with Thumbs up and Testimony to help us improve providing support

Jan 04, 2011 | Office Equipment & Supplies

2 Answers

C4780 printer cartridge problem cannot fix problem is this same as ink cartridge problem what do i do tried cleaning ink cartridges but still says samething on display it happend in middle of printing...


Ok. As per your statement , the power cable is working properly. So , the problem is with your printer only. If you are using the original cartridges and still having the priblem , it is only the defualt printer. If you are having the extended warnty for (3) years , you are adviced to contact ' HP Authorised Service Partner'. they will replace your old printer with new one. Generally the HP company is giving 1 OR 2 years warranty for replacement.If have paid extra amount for extended warranty , your printer may have warranty up to (3) years. So, within the period of (3), the HP Authorised Service Center will replace your printer. They will give reciept for your old printer, and replace your prionter within a (15) days to (25) days with new one. If the printer is not having warranty or extended warranty , the printer is assumed to be as damaged. So, you have to purchage the new one. Be, cuacious the HP printers are not repairable. Please don't try to approach the local repairer.They will eat your money and also don't try to purchase very very very costly HP in cartridges. I think your problem may be solved.

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My HP Photosmart C4700 keeps saying the printer cartridge is in wrong. I have taken them both out and put them in and they are correct.



These types of severe cartridge errors (i.e. "refer to documentation" / "incompatible cartridges", etc.) typically indicate the internal micro-electronics of the HP #60-61 cartridge are electrically damaged. The cartridge's electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal electrical failure due to prolonged ink exposure and subsequent circuit corrosion. I suggest you always run a 'Tap 41' diagnostic test to check cartridges electrical health (this is a forced test); you may also bypass the error (temporarily) on C4600-C4700 models which use HP 60 cartridges. Refer to Inkjet411 youtube videos below:

HP 60, 60XL, 61, 61XL Ink Cartridge Refills - Solving Errors & Warnings: http://www.youtube.com/watch?v=BskAfa6NJSg


HP Photosmart C4600 & C4700 Printers - Diagnostics Tap 41 Test: http://www.youtube.com/watch?v=ghxjLCn07Jo


HP Photosmart C4600 C4700 D110a Printers - HP 60 Cartridge Error Bypass: http://www.youtube.com/watch?v=rNVJmKPlLsg


HP Deskjet F2400 F4400 and F4500 Printers - Diagnostics Tap 41 Test:

http://www.youtube.com/watch?v=m-OM09NvNqg


HP Deskjet 4200 Printers - Diagnostics Tap 41 Test:

http://www.youtube.com/watch?v=16uXSBwTan8


HP Deskjet D2500 & D2600 Printer -Tap 10 Diagnostic Test:
http://www.youtube.com/watch?v=RTFOBtdthAc





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2 Answers

Hp Photosmart C4780 won't recognize new ink cartridges


Switch off the printer and switch on again,Unclip the cartridges one by one and clip back in again this sometimes cleans out the connector pins.This has happened to me.

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1 Answer

300/60 not compatiable!


Good ol' ebay has new and reman HP 60's black and color at rock bottom prices and they ship cheap. I haven't had good luck refilling HP 60 either, but search ebay for "HP60 inkjet cartridges" and you'll see many options. I bot 2 remanufactored ones and one was dead. The two cheap new ones I got were good. The " refill kit" I got was a disaster even after the seller refunded all my money. Good luck and happy shopping.

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