Question about Lexmark X3650 Printer

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My lexmark 3650 will only copy part of the document. I had a problem with scanning and a new driver was installed to eliminate the problem. I was changing from XP to Windows 7 and that problem is now resolved. Now I can't get a full page to copy??

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  • Official Brand Answer
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Try to reset the printer to its Factory Default settings. Press Setup menu > Defaults > Set Defaults > Use Factory. Try to make a copy again.

Posted on Jun 02, 2011

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1 Answer

Where can I download the Lexmark Productivity Suite so I can scan a document?


The Lexmark Productivity Suite can be downloaded from the Lexmark website at http://bit.ly/fWPweq. Select you operating system > click FILTER > click the driver under Recommended Downloads > download and execute the file. Simply follow the instructions to complete the installation.
For scanning documents, you will also need to install the Lexmark OCR Scan software on your computer. This is used for scanning documents to PDF files and/or saving multiple pages into one file. The software is only available on the installation disc that came with your computer. If you lost the disc, please contact Lexmark Technical Support for assistance.
I hope this information has been helpful.

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I have re-installed from the Lexmark official website the driver for my Lexmark X5250, but there is no software for scanning (I need to scan text documents as best as possible in order to change and copy...


For scanning text documents to edit, you will need the Lexmark OCR scan software installed on your computer. The scan software is available only on the installation disc that came with your printer. Just insert the disc to your computer hard drive and install the software. The next time you scan, you will have the option to edit your file. If you lost the disc, please contact Lexmark technical support again for assistance.

Jun 17, 2011 | Lexmark X5250 All-In-One InkJet Printer

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I was wondering how to scan more than one page at a time with the x7170. also is there any way to save the scanned document as a microsoft document?


The Lexmark X7170 printer can only scan one page at a time. However, it has the capability of scanning multiple pages using either the scanner glass or through the automatic document feeder. Refer to the Lexmark X7100 Series User's Guide for more information.
For your second question, Yes, you have an option to save your scanned file to a Microsoft document as long as the Lexmark OCR scan software is installed on your computer. The scan software is only available on the installation disc (not available as part of the downloadable driver on the Lexmark website).

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My brand new Lexmark S-300 all in one scanner, copier, printer will not scan when I place a document on the glass and press the buttons according to instructions. It prints and copies fine.


hi, just download and install the Lexmark S-300 scanner driver. you can search it on Google or re-install your Lexmark S-300 all in one scanner.

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You will need the Lexmark OCR scan software to scan a document from the printer to your computer and save the file as PDF, word document, etc. The Lexmark OCR scan software is only available in the installation disk. If you don't have the disk or you lost it, contact Lexmark technical support to request for it. Thank you for choosing Lexmark.

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Hello. I hope you got it working now. But if the problem is still not resolved, try uninstalling the software properly from the Vista computer by going to Start Menu > Programs > Lexmark Series folder > Tools > Uninstall. Restart pc. Then, check if your Vista is running on 32-bit or 64-bit operating system by going to Start Menu > right click on Computer > Properties. Use this driver from the Lexmark website. Just click on this link: http://bit.ly/cFufqM . Choose the driver compatible with your computer. Download and install the software.

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1 Answer

The installation cd for my lexmark 3650 is lost. How do i obtain a copy online? or where can i get one besides the company? need to install in new computer


You can download both driver and software from LEXMARK.
Go to:
http://downloads.lexmark.com/perl/downloads/downloads.cgi
Change your country, if you are not in US (the printer models differ from country to country) and then select your OS.
You'll have to download the driver and the software.

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Lexmark Imaging Studio


I had same problem on windows vista.
Went to c:\drivers\printer\4300\applications\setup.exe
and Yippee it worked!

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If you are using windows xp home or pro and your scanner will not work and is making a clicking noise when you try to scan. this patch will fix the problem.
Just click on the link and download the patch.

PR1 ALL X1100 EA

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