Question about IBM ThinkCentre S50 8183 - P4 3 GHz (8183D9U) PC Desktop

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It cannot playback audio sound. it tells me that "Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be in use by another program, or it may not be functioning properly" when I attempt to play

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Most likely your soundcard driver is not correctly install you need to reinstall it.

Verify first if there is sound card driver installed.

1. Click on Start then select Run
2. On the Run box type dxdiag then click on OK
3. Just click on Yes on DirectX Diagnostic Tool prompt
4. On DirectX Diagnostic Tool Window click on Sound tab

Note: Please take note of the Device name

1. Click on Start then select Run
2. On the Run box type devmgmt.msc then click on OK
3. In the Device Manager expanc the Sound, game controller
4. uninstall the Sound card named
5. In the Device Manager, righ click on the computer then select on Scan for hardware changes.

Note: If the sound device did not get installed manually download the sound card driver from its manufacturer's website.

Posted on May 25, 2011

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Posted on Jan 02, 2017

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plz tell if the media player played picture without sound and did not play at all.
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bye
thanks
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