I have tried doing that I have even bought a new ink cartridge and it says the same thing.
Check the serial number of the printer. I don't know the series, but it's posted on here or another site, but a whole slew of them were defective and will eat printer cartridges that are perfectly good. It's not the cartridge, it's the printer. Just find out if out if you have one of the recalled ones and take it back.
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