Question about Yahoo Messenger

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What does "Send HELP IM to 92466 for info" means

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This is what I got from Yahoo messenger live chat --- so dont worry its not a virus or malware -- just a screw up on yahoo's end.....


5.25.2011 - 11:52pm cst.... chat with yahoo ------


Megan: Hi, Josh! Welcome to our Yahoo! Messenger Live Chat service. I'm glad you've joined us.

Megan: Thank you for providing us the details of your issue.

Josh: I want to know why this message --->Send HELP to 92466 for info <---- is being attached to the bottom of messages from people that I know... it looks like it is in their signature block....

Megan: I understand that you are getting the message "Send HELP to 92466 for info" when receiving SMS messages from Yahoo! Messenger contacts. Am I correct?

Josh: correct.. what does this message mean.. and why is it being added to multiple friends i receive messages from??

Megan: Thanks for confirming your issue.

Megan: I'm very sorry for any inconvenience this may have caused.

Megan: Please be informed that we've identified an issue where this text is included in SMS messages sent from Yahoo! Messenger.

Megan: Our Yahoo! Messenger Product Team is currently investigating the cause and will provide a solution as soon as possible.

Megan: Thanks for bearing with us until this issue is resolved.

Josh: okay.. so it is not a virus or anything like that??

Josh: or spamware..etc...

Megan: No Josh, it is something that Yahoo! has to fix from our end.

Megan: Thanks for taking time contacting us about this.

Posted on May 26, 2011

  • Sandy987 May 26, 2011

    When is this problem expected to be fixed. I am getting it on my phone, since 05/25?

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are you able to access your data services. If you dont have access to your mobile internet IM will fail. IM services use text messaging and wap access. Make sure you have both.
If you do try to log on with IM short codes.
Text in [Yahoo! ID] [password] to 92466. Do not include quote marks, brackets or commas. For example, if your Yahoo! ID is chatsalot77 and your password is 123456, your text should read : in chatsalot77 123456. Leave a space between in, your Yahoo! ID and your password, as illustrated.
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  • To log out: Text out to 92466.
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