Question about HP Colour Laser Jet CM6030F Multi Function Printer

1 Answer

I have an Hp CM6030f MFP that said to change the yellow toner. When I changed the yellow toner which was more than half full it is now stuck in calibration mode.

Posted by on

  • John Schrimpf May 25, 2011

    Thanks for your answer. I should have added more to my original post. I already tried what you are saying. The machine went into calibration mode as soon as I replaced the yellow toner. It is recognizing the toner as full. The yellow drum motor and the step motor keeps spinning constantly. The step motor is getting red hot. I tried replacing the DC controller and the yellow drum motor neither of which solved my problem. I am waiting for a new step motor to come in. If anyone has any suggestions it would be greatly appreciated. This machine is becoming a nightmare.



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 1,116 Answers

  1. Power cycle the printer and Verify the "Replace Cartridge?? message is still present.
  2. Remove ALL the cartridges (Toner and Drum cartridges).
  3. Power cycle the printer
  4. Install one by one of the cartridges when the printer requests them
  5. Verify that the new cartridge is recognized by printing the Supplies Status Page.

Posted on May 25, 2011

  • 3 more comments 
  • Gale Todd May 25, 2011

    I apologize, I was not privy to that information prior to providing my answer.

    Your problem is a cycling problem. Download the service manual, if you have not already done so and you should be able to determine the exact cause of the problem. If the unit advances past the yellow cartridge during the cycle phase, the step motor is not your problem.

  • John Schrimpf May 25, 2011

    The machine only makes it to the yellow drum motor and the step motor spinning so much it gets red hot. It wont go any further than that.

  • Gale Todd May 25, 2011

    Have you looked at the gears on the cartridge and the step motor for damage or flattening?

  • Gale Todd May 25, 2011

    On the rear of the printer should be a panel with a label on it, to help your looking for a label in an area with no air vents - slightly to the right of that label should be a small round hole.
    Use a non metallic object to press the button.
    If the printer responds by motors whirring etc that's a good sign.
    The first press will more than likely make the printer calibrate. Wait until the engine stops then press again.
    If this does not work, remove the formatter and try again.

    The engine test bypasses the formatter so if it works with the formatter removed then I would look towards replacing the formatter.
    IF it works with the formatter installed this has proven the printer engine works and again the formatter is the area of attention.

  • John Schrimpf May 25, 2011

    I'm going to try all this stuff in the morning. I've been pulling out all the hair on my head. I will post in the morning and let you know if anything works. Thanks for all your help so far.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Not recognize yellow and magentadrum cartridges

they may be dry or old stock or out of ink , you need to replace them

Jun 17, 2013 | HP Color LaserJet CM6040f MFP Q3939A...

1 Answer

HP laserjet 100 mfp blue line

I had the same kind of problem with the same printer.
The problem started with yellow toner powder 'leaking' inside the printer and contaminating the printed documents.

After inspection, the yellow cartridge showed what seamed to be like caked/cluttered powder between the magnetic roller and the doctor blade.
I dismantled the cartridge to realise the 'caked/cluttered powder' was in fact a sponge material. The internal 'spongy' toner feeder roller was damaged and little pieces of the material was coming out of the cartridge.

After further inspection inside the printer (all cartridges and drum removed), I found two little pieces of the same material stuck between the kevlar roll and the metallic housing underneath it. (going up, from bottom to top, you have the pile of paper in the feeder -> horizontal metallic plate -> kevlar roll -> toner carousel.)
I used a strip of heavy paper (200g) to gently remove the two sponges, set two clean jobs and the problem was solved.
The kevlar roll is also accessible from the printer's back door, some material may also be stuck in this location.

Nov 06, 2012 | HP LaserJet Pro 100 color MFP M175nw -...

1 Answer

Our hp LaserJet 1312 drum head may need replacing. I'd like to know more about the drum and drum head, as well as info. on purchasing and replacing so that we can compare this to replacing the...

the drum is in cartridge with toner. So if you buy new cartridge ( genuine or repaired ) you can use your MFP.
You must have on mind that you have 4 drum/toner units inside - Bk, C, M, Y. To be sure which one is needed to be changed refer to your problem, which I presume are lines and spots on printed paper. i.e. if the lines are yellow, you need to replace yellow cartridge.
The crg. No. are:

Remanufactured one are from 50USD to 70 USD depending on quality.

The each cartridge goes about 2000-2500 prints/copies.

Hope that helps!

Apr 29, 2011 | HP LaserJet CM1312 All-In-One Printer

1 Answer

HP Laserjet CLJ1500 Printing half page

Its probably your belt that needs to be replaced or try to replace your ink and see if that helps

Feb 18, 2008 | Office Equipment & Supplies

1 Answer

HP 3900 laser printer

change the yellow toner
change the black toner
before change toners tray to clean printer inside carefully

Sep 11, 2007 | HP LaserJet 3600n Printer

Not finding what you are looking for?
HP Colour Laser Jet CM6030F Multi Function Printer Logo

143 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Ben Johnson

Level 3 Expert

685 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides