Question about HP Designjet 5500 (42 in.) InkJet Printer
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Posted on Jan 02, 2017
SOURCE: Kodak 5500-printhead problems
I was having problems in trying to remove a faulty printhead. It all started with asking Kodak for instructions for removing it,. The technician wasn't able to remove it. After they sent 2 printhead replacements in less then a year, they included a website which I was to go on to solve the problem. 2 hours later I found a website where someone(thank you whoever you are) suggested that you put your thumb in the middle of the top part of the printhead(after tthe ionk cartridges are removed) push toward the back gently & lift it out with your other hand, It came out quite easily. Why couldn't Kodak print insructions as such & better yet why couldn't they have a photo taken with a digital camera & sent it with their replacement parts or by e-mail. I realy feel Kodak & all other companies should be taken to task on this, They rely too much on websites to cover their inefficiences.
Posted on Oct 11, 2008
SOURCE: change printhead in 5500
To change the printer head on the Kodak 5500 AIO printer, you will need to do the following:
To remove the old printer head,
To install the new head,
Posted on Jan 07, 2009
Please read through some of the information provided in this link and this link from the HP support forums.
Also see this basic troubleshooting guide here.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
Posted on May 20, 2009
You need to go to the hp download site and download the System Maintenance Utility Software. Its free, but you need it before you can clean the print heads. also, for some reason it works best when hooked to the network, not directly to Computer.
Posted on Jun 20, 2009
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