Question about Canon PIXMA iP5000 InkJet Photo Printer
When paper bunches up it generally means there is an obstruction in the way - after the paper has gone into the rollers.
Sometimes it's as simple as a bit of debirs or even a pin off the pinboard has fallen in. However. a couple of instances have been that in the platen (the bit the paper passes over while the ink is being quirted) there is a strip of oddly cut sponge foam - and this foam as somehow come out of its seating and is getting in the way.
Open the printer as if you are going to replace the inks but take the whole print-head out. (take the inks out first then the print head) Then look at the metal plate and you'll see the foam. Is it dirty? is it wrinkled? is it sitting fluch with the surrounding surface?
Carefully remove it with tweezers (or rubber gloves) and give it a good wash in warm water until the water runs fairly clear.
With a damp piece of paper-towel, clean off the metal plate and the recess where the foam came from. When you are happy that it's clean squeeze the foam between some clean paper towel to remove as much water as possible and then carefully fit it back into the recess. - it's a bit fiddly but it will only go in one way round so you can't get it wrong.
Refit the print-head and the inks and see if matters have improved..
If they haven't then you will need to locate your nearest Canon centre.
Posted on May 25, 2011
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Posted on Jan 02, 2017
This may sound strange, but it works more often than not. Try unplugging it, turning it upside down and shaking it vigorously. Also, take some canned air and spray into where it feeds the paper. Just be careful not to spray into the ink-head.
Posted on Mar 06, 2008
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