Question about Kenmore HE2 Plus Front Load Washer

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My front load Kenmore He2 washer model # 110.46472501 was not draining and the pump was making a horrible noise. I replaced the pump and it is now draining well, but when i begin a wash cycle it runs water and the drum tumbles a few times, but then it stops and all of the lights surrounding the knobs begin to flash. I am a single mother in a rural area and am trying to decide if it is worth a pricey service call or if you have any ideas.

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6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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  • 188 Answers

SOURCE: Kenmore front-load washer stops at rinse cycle

When the washer initially fills for the wash, is it only hot water entering the drum? Try switching the water temperature between hot and cold as it fills. If any of them show little or no water getting through, it sounds too easy but check to make sure water supply taps are on, and that the cold/hot fill hoses aren't reversed. Remove the fill hoses and check any of the screen filters for blockage (in the hoses and in the inlet water valve). When the machine stops and waits to fill but all you hear is a hum, it sounds like there is power going to the valve but water is not able to get through it.
Good luck!

Posted on Mar 03, 2009

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kvhappliance
  • 218 Answers

SOURCE: Washer is Kenmore He2 model # 110.46462501

Hi,
It sounds like you have something stuck in the pump.
To repair
Unplug machine.
Remove bottom front panel(remove 2-3 screws in the bottom) Pull bottom of panel out and down to remove.
Towards the center bottom you will see the pump. On the front is a round thing that resembles a filter. This is the pump filter screen...Get a shallow pan to put under screen. Turn lid counter clockwise to remove(turn slowly and allow water to drain. As you may need to dump pan several times before all water is drained out. Be carful or you could end up with water everywhere. Once the water is drained pull out screen and remove the debris and objects stuck in screen and filter housing you should also be able to see the impeller on the pump inspect for debris. Once everything is cleaned out reverse removal procedures put back together.

Posted on Mar 22, 2010

marka19
  • 1430 Answers

SOURCE: Please give me advise on how to replace the drum

This link should help not exactly the same model but should be close enough http://appliancehelponline.com/washerdoorseal.html

Posted on Jul 13, 2010

blueextc3221
  • 15935 Answers

SOURCE: Front load washer makes grinding noise when in spin cycle

Rear Tub Bearing Replacement Whirlpool Frigidaire Kenmore Front Loar Washers



This advice is for replacing the rear wash tub shell of most Kenmore Elite HE model FRONT LOADERS, along with Whirlpool Duet, and some Frigidaire FRONT LOADER models. This is a repair that would be rated as difficult due to the extensive disassembly and reassembly of components.

The requirement to replace the rear wash tub shell is usually attributed to the rear tub bearing failure in which the bearings are molded into the tub and cannot be replaced otherwise. In some situations the replacement of the inner spinner basket (stainless steel tub) may also be required due to the corrosion and breakage of the spider arms in the back of the basket that support the basket.

SYMPTOMS: Washer exhibits excessively loud “rumbling” type noise during the spin cycle, excessively vibrates, or won’t spin at all.

DETERMINING IF THE BEARING AND SPIN BASKET ARE BAD: With the washer door open, place your hand inside the basket and push straight up. If there is excessive play in the tub (wobbles up and down) the bearing is probably bad. If the spinner basket scrapes against the outer tub shell when you give it a spin, you will have to replace the inner spin basket as well. Unfortunately, you cannot see the condition of spinner basket supports until it is removed from the outer tub shells. In some cases, a brownish colored stain my show up on clothing as the bearing seal has been breached and leaks into the spinner basket.

Before starting this repair, make sure you read through all instructions thoroughly and place the washer is in an area that gives you plenty of space to work.






DISASSEMBLY:

1. Unplug washer and turn off water supply.
2. Disconnect washer inlet supply lines and remove drain hose from standpipe.
3. Using a shop vac, pull a vacuum on the drain hose to remove all residual water from the drain lines, tub and drain pump. If you do not own a shop vac, remove the lower panel under the door and locate the drain pump. If the drain pump has a clean out trap, lay out some old towels, and open the trap to allow water to drain. If the pump does not have a drain trap, disconnect one of the drain pump hoses.
4. Remove the lower panel under the door (if you haven’t done so in the previous step) and remove the washer top and back panels.
5. Disconnect the dispenser hose from the top of the wash tub and disconnect the hose on the side of the tub going to the pressure switch.
6. Remove the hose that leads from the bottom of the wash tub to the drain pump and remove the drain hose that leads to the standpipe.
7. Remove the door bellow (rubber door boot) from the door frame ONLY and push inside the tub. Leave the other end of the door boot attached to the tub shell. If this is a small front loader, the bellow is cemented to the washer door frame. Use a putty knife to slowly peel the rubber from the door facing. If this is a large HE or Duet model, the bellow is held in place by a small hoop spring. It is located in the seam of the bellow along the door frame at the six o’clock position. Pull the spring out and carefully stretch it apart to remove the hoop from the seam. With the hoop removed, the bellow can be pushed inside the wash tub. Remember to remove the bellow from the water inlet tube that leads from the dispenser.
8. Remove the washer support shocks from the wash tub. The large HE model and Duet models are removed by grasping the upper portion of the shock and turning counter-clockwise. The shock will snap loose and can be pushed aside. Leave the lower portion installed in the bottom of the washer. If this is a small front loader, the shocks are held in place by plastic pins. The pins have a locking tab that needs to be compressed while pushing the pin out of the hole. This is NOT any easy task and it will take some effort. HINT: If you use a long socket that fits snugly over the pointed end of the plastic pins, it will compress the locking tab and enable you to use a hammer to carefully tap them free. NOTE: Large HE models and Duets have 4 shocks, while the smaller models may only have 2.
9. Remove the Drive Motor belt by grasping it near the top and pulling towards you while rotating the large pulley. The belt should slip off.
10. Remove the Drive Motor and Motor Control Board. Carefully label all connections, so you know here the go when have to re-install them.
11. Remove the back casing brackets so the entire back of the washer is open.
12. Remove the rear counter weight from the wash tub to minimize some of the weight.
13. This next step may require two persons: With the tub still suspended by the upper support springs, slowly lay the washer all the way on its back while supporting the wash tub. NOTE: Place something under the washer to support the tub shaft as you lay the washer back (i.e., old blankets, cardboard boxes, etc.) Once the washer is lying down, remove the upper support springs and set the cabinet upright. The wash tub should be now free from the washer cabinet.
14. Set the wash tub assembly upright and remove all the screws around the perimeter of the tub shell halves. NOTE: An electric screw driver with socket attachment works wonders and will speed up this process. If the tub is held together with clips, use a screwdriver along the tub edge under each clip and pry up to remove.
15. NOTE: If you plan on reusing the door bellow, use care not to damage any of the rubber. Place some old towels down and lay the wash tub assembly with the front opening face down. Lift the rear shell off the inner wash basket shaft. You can now inspect the spider arm supports of the spin basket. If the supports are cracked or broken, or if the shaft is worn, you will need to replace the spinner basket.
16. Remove the spinner basket assembly and inspect the front tub shell. In most cases the front shell can be reused and will not require replacement. If the inside of the front shell is damaged, however, it will require replacement.




REASSEMBLY:


1. Reassembling the tub shell parts and inner spin basket is self-explanatory. Just make sure you tighten all screws evenly in a crossing pattern as you tighten the tub shells. If the tub is held together with clips, they can be tapped back into place with a hammer. Use the same crossing pattern to ensure the shells are tightened evenly.
2. Lay the assembled tub shell with the opening face up. Make sure you support the spin basket shaft.
3. Lay the washer casing down over top the washer tub shell.
4. Insert the upper shell support springs into the wash tub and support spring brackets.
5. Raise the washer casing to the upright position, making sure the tub does not swing forward into the washer front. Re-install the rear counter-weight and washer back brackets.
6. Re-install the washer support shocks.
7. Re-install the drain line hose.
8. Re-install the Motor Control Unit and Drive Motor.
9. Re-install the Drive Belt pulley and belt. The belt is installed by placing it into the Drive Motor shaft, first. Make sure there is a one-groove gap between the belt and the end of the drive shaft. With your left hand hold the belt on the drive pulley and guide it around as you turn the pulley with your right hand in a clockwise direction. This can take some effort.
10. Re-install the hoses that lead from the bottom of the wash tub to the drain pump, and pressure switch.
11. Re-insert the water inlet tube into the rubber door bellow, ensuring the rubber is seated past the flange on the tube.
12. Pull the door bellow through the door frame opening and reseat it. If this is a small model front loader the door bellow will have to be cemented back in place with appliance door gasket adhesive. If this is a larger model front loader that has a hoop spring to hold the bellow in place, insert as follows:


- Place the hoop into the groove of the door bellow along the facing of the door frame with the spring in the 6 o’clock position.
- With both hands gradually work your way around to the 4 and 8 o’clock positions and stretch the spring apart.
- Push the spring and hoop into the groove.

NOTE: It may require a second person to get the door bellow back in place.

1. Re-install the rubber dispenser hose to the top of the wash tub.
2. Re-install back panel and top panel and hook washer back up to water source. Make sure the drain hose is placed back in the standpipe.
3. Leave the bottom washer panel off and plug unit back in. Test operate and check for leaks. If no leaks are present, re-install bottom panel.


Some other parts that may have to be considered when performing a rear tub shell replacement:
- Rubber Door Bellow
- Spinner Basket (if arm supports are damaged)
- Front Tub Shell (if signs of internal damage)
- Drive Pulley (can sometimes become damaged trying to remove old one)
- Drive Belt (check belt during parts removal for wear)
- Wash Tub Support Shocks (The shocks can sometimes break when trying to remove)

NOTE: 1. If you replace the front tub shell you will need to remove the door bellow and front counter-weights and install them on the new shell. 2. If you replace the spinner basket, some do not come with the wash tub fins. Make sure you remove and re-install the old ones in the new tub if required.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Sep 13, 2010

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1 Answer

My HE2 front load wouldn't drain & spin and was making noises below. i called Affordable Repair and they said the control panel had to be replaced for $200 + labor. i said the noise is coming from u


Hi.

The noise coming from underneath is symptom of a problem with drain pump or drain line.

The standard procedure consists in accessing the drain filter to check if it is blocked, then testing drain pump. Most of the time the noise is caused by blockage at drain filter. In some case the pump is gone.

The control panel gets replaced only after checking drain filter, testing drain pump and also after testing the water pressure switch that determines when to start or stop the pump.

Bye.

G.

Dec 08, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

Where is the drain pump filter on kenmore HE2


Hello & Welcome to FixYa

F21 error is displayed when the washer is unable to drain, press PAUSE/CANCEL button twice to clear the display. After this please check the drain hose and drain pump filter for any blockages and make sure it is not clogged with foreign particles. You can also check the drain pump to verify that its working. Please get back to me if you have any other questions.

Kevin

Nov 11, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

Got the F21 error, pulled off front panel and opened the drain, a split ring washer was in there. Not sure if its from the pump impeller, i noticed that the pump seems to be making noise. unplugged and...


if the pump is noisy,either something is in it or it's damaged and needs to be replaced.open the door and get the model number,call your parts store,give them the model number and they will give you the right pump.or you can send the model number to me and i can look it up for you.

Feb 01, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

Pump is makking Load Vibration niose .Installed Foam around pump it sceem tom help


When the drain pump is making that much noise or vibrating excessively their is something internally wrong in the pump.something hung up inside or a bad or loose impeller, either way i don't think it will be long before you will have to replace

Sep 22, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

My he2 kenmore clothes washer does not go into spin cycle


Hi,

Problems with a washing machine not spinning or not draining are often inter related..

If you are having a problem with your top load washer then check out this tip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkout this tip...

Front Load Washing machine not draining and or not spinning


heatman101

Sep 08, 2010 | Kenmore HE2 Plus Front Load Washer

3 Answers

Washer is Kenmore He2 model # 110.46462501


Hi,
It sounds like you have something stuck in the pump.
To repair
Unplug machine.
Remove bottom front panel(remove 2-3 screws in the bottom) Pull bottom of panel out and down to remove.
Towards the center bottom you will see the pump. On the front is a round thing that resembles a filter. This is the pump filter screen...Get a shallow pan to put under screen. Turn lid counter clockwise to remove(turn slowly and allow water to drain. As you may need to dump pan several times before all water is drained out. Be carful or you could end up with water everywhere. Once the water is drained pull out screen and remove the debris and objects stuck in screen and filter housing you should also be able to see the impeller on the pump inspect for debris. Once everything is cleaned out reverse removal procedures put back together.

Mar 22, 2010 | Kenmore 43142 Front Load Washer

1 Answer

Getting rid of a horrible stink in my washer kenmore HE2


The following link will give you some tips to try in order to minimize odors and mildew in a front loading washer:

http://www.fixya.com/support/r3608512-getting_rid_front_loader_mildew_odor

Following a good regiment of routine cleaning of the door bellow, followed by leaving the door open when not in use (at a minimum) can go a long way towards preventing odors in a front loader. Since the doors on these washers are water tight when closed, it is importnant to leave them open when not in use to allow the drum to air out. There is a small amount of residual water that remains in the drain lines and pump that will sour if you don't. I personally own a Kenmore Elite and have never had problems with mildew or odor in the 9 years I've had it by following this routine.

In addition, it is a good idea to periodcially check the drain pump reservoir to ensure there is not dirt or debirs clogging the pump and becoming stagnant. The following link explains how to access and clean the drain pump (if necessary):

http://www.fixya.com/support/r3574284-checking_the_drain_pump_on_a_front_loade

The drain pump reservoir collecting debris, along with small articles of clothing getting caught in the folds of the door bellow are the two main causes of odors in a front loader.

Read through the links provided and let me know if you have any questions. I hope this helps you.

Feb 05, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

My kenmore front load he2 plus wont drain.


HI, check the following to address this issue.

1. Clogged drain line or water pump
Check to see if there's something stuck inside the pump or the drain hose connected to the pump (pump is usually located at the bottom and towards the back of the washing machine).

2. Water Pump
If the drain line isn't clogged, you may have a problem with the water pump such as a frozen pulley or a broken impeller. If that's the case replace the water pump. Note: if you have a belt driven washer, check the belt(s) for cracks, as this would be a perfect time to replace the belt(s) if needed.

**The most common issue will be an obstructed hose or, line

Aug 05, 2009 | Kenmore HE2 Plus Front Load Washer

4 Answers

My kenmore he2 plus washer is showing f21


"F21" is a Long Drain error. This occurs when the drain time exceeds 8 minutes. You will need to remove the bottom panel under the door by removing the two screws at the bottom edge of the panel. First, check the electrical connections to the drain pump and make sure the pump is running. Check the drain pump filter to make sure it is not clogged with debris. This is a very common problem. HINT: Before removing the drain pump filter, pull the drain hoses from the standpipe at the wall and use a shop vac to pull a vacuum on the drain hose to get rid of all residual water from the pump and drain lines. This is also a good way to get rid of minor clogs. If you do not own a shop vac, be prepared to lay down some old towels and soak up some water. There's quite a bit of residual water in the wash tub and lines (this is normal). In addition, check your drain hoses to make sure they are not clogged or kinked. If you check everything and still have the error code, replace the drain pump. Replacement parts can be found at searspartsdirect.com and repairclinic.com. Just type in your model number in the search menu. I hope this helps you. If you require further assistance, please let me know.

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1 Answer

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