Question about Dell PrintersDell MFP Color Laser 3115cn Driver Version A03

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How i can i fix my error code 117-363 dell laser 3115cn

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Posted on Jan 02, 2017

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SOURCE: Dell MFCP 3115cn Error Message

From what I have read, it has to do with the scanner arm is jammed or locked. You may be able to toggle the plastic slider above the scanner glass near the hinge from the locked position. That didn't work in my case, but if you tear the scanner down, you may be able to free it. Otherwise a new scanner portion may be required.

Posted on Sep 27, 2011

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How to solve this error code 062-360 in Dell 3115cn printer during using it?


The scanner head is probably locked. There should be a blue switch in the left back corner. Try switching it to the unlocked position.

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I am getting error 133-290


This a Dell printer. Get support at: http://www.dell.com/support/home/us/en/19/product-support/product/dell-3115cn/manuals

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Remove the existing printer and drivers from the PC. Power the PC off (don't just restart) wait a few minutes (or pull the plug for 30 seconds). Reason to pull the cord, you want it to flush any buffers that might still hold printer information.

Reconnect, once on, reinstall the printer from scratch. That should put a stop to the error.

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Recieving error code for my Dell MFD Color laser printer 3115cn when trying to scan a document to a network computer (error code 016-781)


Check the drivers(software)for network printing if correctly configured with your workstation, if so verify if your workstation has network scanning priviladges.

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1 Answer

Dell MFCP 3115cn Error Message


From what I have read, it has to do with the scanner arm is jammed or locked. You may be able to toggle the plastic slider above the scanner glass near the hinge from the locked position. That didn't work in my case, but if you tear the scanner down, you may be able to free it. Otherwise a new scanner portion may be required.

Feb 17, 2010 | Dell Office Equipment & Supplies

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