Question about Seagate ST3500312CS 500 GB SATA II Hard Drive

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Hi i have a seagate hdd from a sky+ hd box 500gb and when i plug it into my pc it will freeze when i get to the black screen where you have the option to go into the bios but it does reconise the hdd the serial number is st3500312cs

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  • John Waters
    John Waters May 25, 2011

    What type of motherboard do you have, i would start by check your bios settings to see if its configured for auto , sata, ata ect. since of course your seagat is a Satat II hard drive i would make sure your HD settings in the Bios are either set at auto or to Sata.

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 77 Answers

SOURCE: Serial number missing

The volume serial number is automatically generated when you format the drive. By using the Seagate utility to zero fill the drive, you have made it blank and destroyed all data, including the partition table and filesystem. Re-partition and re-format the drive.

Posted on Jan 19, 2008

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SOURCE: Seagate FreeAgent External 500GB HDD - Data Recovery

well firstly if u wana recover ur data u have to make the external hdd power up but thats the major area of issue that its not powering up. the difference in plug doesnt make a difference cuz u can use the same plug,the voltage is same thorugh out in ur place from the substation. so it might be a possibility that when u connected ur hdd,the power ON/OFF switch was awredy ON IF hdd has one. so wat i feel is dat u can try opening the hdd and then connect the hdd to ur desktop with help of the BUS CABLE used to connect the HDDs in desktops. so in dat case i would suggest that u go through the manual of ur external hdd to see how to access the the casing in which the hdd is there.then if u happen to get thorugh n it turns on then u dont have to recover ur data. it would still be there. HOWEVER,its recommended that u dont try these things personaaly if u are'nt too tech savy. u shud consult a tech or a freind who knows abt this.

Posted on Oct 06, 2008

Vladimir Z
  • 86 Answers

SOURCE: Seagate Freeagent 500gb Ext. HD not working.

Hi,
it´s my first time on this topic, but I´d recommend reinstalling it´s drivers, it sounds like it´s stuck there. Or just to be sure it is working ok, the both connections, esata and usb. If any of them work it´s ok. If not, come back, we´ll figure something out for you.

Posted on Oct 19, 2009

  • 10406 Answers

SOURCE: st3160827as seagate hdd is

Turn your computer off.
Disconnect the power cord.
Disconnect all other disk-drives and CD/DVD drives, leaving only the "suspect" drive connected.
Restart your computer, and enter BIOS SETUP, and see if the drive is detected, and how it is connected (primary/secondary, master/slave).

Read the model-number and serial-number and manufacture-date on the disk's label,
and access Seagate's web-site, to check the warranty-status of the drive.
If the warranty is valid, Seagate will replace the drive, at minimal cost to you.

Search online for a professional "data recovery service". For a significant fee, they can repair your disk-drive, just long-enough to copy your files to a new disk-drive.

Posted on Nov 04, 2010

  • 10406 Answers

SOURCE: my seagate external hdd 500gb

An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Posted on Nov 07, 2010

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1. plug the hard drive you are using into a pc and check the hard drive is recognise and works.
2. Delete all partitions
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MANUFACTURER MODEL CAPACITY ROTATION
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==============

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search in google for an authorised service center located in your locality...

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check your computers warranty here 4 FREE

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