Question about Western Digital My Book Premium ES Edition WDG1SU5000 500 GB USB 2.0 Hard Drive

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Help on WD5000H1U-00

I had to replace my power supply and when I started my computer again it did not have my device listed in my computer directory. I havwe searched for it and come up empty.

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  • Anonymous Sep 09, 2008

    it is no longer recognized by any of my computers??? is there any help out there?

  • Anonymous Oct 21, 2008

    i had to change my power supply and the computer has stopped recognizing the HD since then....it says that the driver is incorrect.

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  • 95 Answers

Are you sure the power supply is OK for this drive?

Does it make any clicking/clunking sounds like any of these: http://datacent.com/hard_drive_sounds.php?
If yes - it's really bad.
If it sounds normal then try to remove it from enclosure and connect directly to a PC.

Posted on Nov 08, 2008

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1 Answer

When I turn my macbook pro laptop on all I see is an envelope with a question mark


The computer cant find a start up directory so your Harddrive may be corrupted or physically bad. But there are other causes so...
First thing to do is turn it off, remove any connected devices or cables, unplug the power supply and remove the battery. Wait a minute or two then replace the power supply leaving the battery out and start the macbook while holding down the SHIFT key on the keyboard to start in Safe mode. If that works you're lucky and you can restart the computer normally (no shift key) replace the battery and any connected devices one at a time (with a shut down in between) to see if one of your devices was to blame. If that didnt work you will need to start the computer from your OSX start up DVD to repair your start up directory/harddrive if possible. See this link http://support.apple.com/kb/TS2570 for more details. let me know if you need more help.

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I have HP Laserjet 5200N printer, i am not able to print due to error massege "10.00.00 Supply Memory Error". thanks Mohammad Hittini Director of IT Moevenpick Resort & Spa Dead...


Not sure if you have tried the HP knowledgebase, but there are a few steps they recommended trying.
Here is the direct link, but I copied the relevant information into my reply.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpl51389&locale=en_US#A3

10.00.00 SUPPLIES MEMORY ERROR alternates with For help press ? Description An error has occurred in one or more of the printer supplies. Values of xx and yy are listed below: xx
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  • 00 = black print cartridge
Action
  1. Turn the printer power off, and then turn the printer power on again to clear the message.
  2. If the message persists, click here to access the HP support Web site at http://www.hp.com/support/lj2300 .
  3. If the printer has a 500-sheet Tray 3 installed, turn the printer off again and replace the print cartridge with a new HP print cartridge.
  4. Turn the printer on again.
  5. If the error does not clear, turn the printer off and remove Tray 3.
  6. Turn the printer on and verify if the error clears.
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10.10.00 SUPPLIES MEMORY ERROR alternates with For help press ? Possible printer control panel error message 10.10.00 SUPPLIES MEMORY ERROR Description An error has occurred in one or more of the printer supplies. Values of xx and yy are listed below: xx
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>>

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1 Answer

My book essential edition - 500Gb. Model no. WD5000H1U-00 It would appear that the power supply adaptor is not working since there is no power when plugged in. It is still in warranty, any advice on how...


> it is still in warranty

If you exercise the warranty, you'll have to send the current device back to W.D.
But, W.D. will take _no_ responsibility for 'rescuing' the files currently on the disk.
Is that what you want?

Disassemble the enclosure, and remove the disk-drive.
Connect it as a 'slave' disk-drive in a desktop computer.
If it works, the disk-drive is OK.
So, look at: http://www.canadaram.com/3_5_sata_enclosures.htm
and buy a new enclosure, with a new power-supply.
(Or, buy the new enclosure locally, at any computer-store.)
Disassemble your current unit, remove the disk-drive,
and transplant the disk-drive into the new enclosure.

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Hi my name is claudia i had a wd5000h1u 00 western digital my book went i conect the divice to the computer the computer do not read the device and i can not see the information that i already save.


Try connecting the MyBook to a DIFFERENT computer.
If it still fails to show your files, then the MyBook is damaged.
Take the MyBook to a qualified computer technician for proper trouble-shooting. It _may_ be possible to "rescue" the files that you stored on it.

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I am looking for a power supply for my external hard drive WD5000H1U-00


It may be cheaper to take the drive out and buy a new external enclosure or caddy.
A replacement power supply from amazon is $25 http://www.amazon.com/Adapter-External-Essential-Expander-Compatible/dp/B003GMJ334

A caddy to fit the drive in can cost from $5, it depends if you want to use the extra functions the current enclosure offers

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all these errors happen due to the IRQs clashing with the resources...
ensure that all devices in device manager dont have IRQ clash...check each item in device manager and check properties and check if there is any clash...for IRQs

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If it is in the voice mail unit you may want to go phone by phone and log into the box. You will need to redo the following:

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Western Digital My Book Premium ES Edition WD5000H1U-00 500 GB USB 2.0


Lots of posts on this on other boards -- I was looking for output voltage of AC adapters as they are not labeled WD and had mixed multiples from other devices in one box while moving-- -- found that answer -- BUT I also saw several people whose drive stopped working suddenly. One got a tip from WD support to unplug adaptor from power strip and into wall socket directly -- This seemed to have solved this for many. Being a study of electrical and electronics I have a suspicion that the current capacity of the strip plug cord wires or strip internals are being overloaded. This will cause a drop in voltage out of the power supply itself, thus low voltage to the drive. One individual re-created the problem by again going back to a loaded strip. No guarantees but worth a try!!

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