Question about Kenmore Top Freezer Refrigerator

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The ice maker backed up and put extra ice on the back of the freezer causing ice tray to stick out and freezer did not close. Pulled extra ice out and closed freezer but freezer is working (2-3 days the ice cream was not frozen, some other food frozen some not. Refrigerator is at 50 to 52 degrees for last 2 days, milk went bad..

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Hi and wlecome to FixYa, I am Kelly. You really have 2 problems.... 1 the inlet water valve has failed causing the water in the ice tray. The only remedy for this is to replace the inlet water valve. If you can squeeze the rubber fill tube at the back of the icemaker and it is / was frozen solid the inlet water valve is for sure bad.
Turn off the water supply to the ice maker until the water valve is replaced or the current problems you have WILL repeat.

The other problem you have is due to the door being open the evaporator coils iced up big time and the normal defrosting process is not removing all of the ice. Unplug the unit and direct a fan into the freezer compartment for just over 2 hours with the freezer contents removed. While the unit is manually defrosting... open the back of the unit by removing the lower fiberboard cover and clean the condensor coils and fan along with the drip pan / tray.

After 2 hours clean up the water mess and return the unit to normal service. It should work just fine.

Thanks for choosing FixYa,
Kelly

Posted on May 25, 2011

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Posted on Jan 02, 2017

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