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I have a Brother InnovisD Embroidery/Sewing Machine. Last night I got an error message that said something about safety and the motor being locked up and to check to see if my thread was tangled or the needle was bent. I rethreaded and changed needles, but this didn't work. What can I do?

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  • dcjones877 May 25, 2011

    Thanks. I sure was hoping I would not have to take it in.


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When the mechanism is jammed or needs an abnormal effort to move the motor needs more power and current. This high current is detected and the error message triggered. The motor is locked because that high current would fry the motor if left for long - safety measure.
You must find out what is preventing the mechanism from turning: it might be a piece of string from the bobbin that got caught on the shaft, it might be that the mechanism needs lubricating or on of the reciprocating arms got loose because one of their locking pins failed. For that the machine must be dismantled to access the mechanism - if you have never done this before then it's time to take it to a repair shop. In the mean time do not try to start it, you will only make the damage greater.

Posted on May 25, 2011

  • Azrael SRL May 25, 2011

    If you have dismantled a sewing machine before it's not that hard to fix it, but if this would be the first one you would have a very difficult job . Better safe than sorry.


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