Question about SaniServ 407 10 Quart Ice Cream Maker

2 Answers

I have a Saniserv model# A4071E, (115v/60hz/1ph), that I haven't used in a long time. I recently turned it on and it ran fine for a couple minutes, but then i smelled a light odor of something heating up, possible plastic or rubber, then i head a muffled pop sound and a very small puff of dark smoke for the front bottom of machine came out and the machine shut down. It also tripped my breaker, which is 20 amps. I unplugged it and came out the next day to look inside. I took off both side panels and didn't see anything that looked burned. So, I started it up again and it seemed to be operating ok for a minute, but then it shut down again and tripped my breaker again. Any ideas on what it could be, or how I can trouble shoot the machine to locate the problem, which i'm assuming is an electrical one a d not mechanical, since all the internal parts seemed to be moving smoothly.

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  • 11 more comments 
  • e_lendvay May 26, 2011

    Thanks....Will check capacitors and contactors, but not really sure what the contactors look like. Have any pictures of the contactors?

  • e_lendvay May 26, 2011

    I checked the capacitor on the side of the compressor and appears to be perfectly fine, aside from being dusty. I also checked the contactors and they also appear to be fine.

  • e_lendvay May 26, 2011

    I also opened up a compartment that houses several electrical connections and they all appear to be fine as well.

  • e_lendvay May 26, 2011

    I have a Saniserv model# A4071E, (115v/60hz/1ph), that I haven't used in a long time. I recently turned it on and it ran fine for a couple minutes, but then i smelled a light odor of something heating up, possible plastic or rubber, then i head a muffled pop sound and a very small puff of dark smoke for the front bottom of machine came out and the machine shut down. It also tripped my breaker, which is 20 amps. I unplugged it and came out the next day to look inside. I took off both side panels and didn't see anything that looked burned. So, I started it up again and it seemed to be operating ok for a minute, but then it shut down again and tripped my breaker again. Any ideas on what it could be, or how I can trouble shoot the machine to locate the problem, which i'm assuming is an electrical one a d not mechanical, since all the internal parts seemed to be moving smoothly.
    I checked the capacitors and the contactors and they all appear to be fine without any burns, cracks, or bulges.

  • e_lendvay May 26, 2011

    I just emailed ya

  • e_lendvay May 27, 2011

    didn't get the email..... send it again to e.lendvay@yahoo.com

  • e_lendvay May 29, 2011

    ok. I'm at work til 830.....will be checking it around 9/930 and will write you with what happens. As far as i remember, the last time it tripped the breaker i think i heard a click within 15 seconds or so of running the machine, right before the breaker tripped. let ya know what happens

  • e_lendvay May 31, 2011

    So, I went out and plugged it in and turned it on. It started running fine and surprisingly didn't trip the breaker. I had it on for about ten minutes and still running good. So, we decided to throw some ice cream mix in to see what happens. After about a half hour or so, my wife went out to check it and found that the mix wasn't frozen, nor was it cold, and the machine had turned off.

    Somewhere in the manual it did mention the machine would turn off when the ice cream got to a certain frozen consistency, depending on how thick you want the ice cream, and i'm guessing it would turn itself back on when the ice cream started to melt/loosen up.

    Since it didn't make any ice cream, i'm guessing that it just ran until it got too hot and turned itself off??? I'm also guessing that the system may need to be charged with freon, or whatever is recommended for this machine.
    IS there a way I can tell if I need to get it charged, since there appears to be a little window on the copper tubing, but not sure what i'm looking for when i look at it. I didn't see any liquid, or bubbles, etc when I was checking it out.

    BTW....I never smelled any burning plastic/rubber, or saw any puffs of smoke like i saw when i originally posted, and nothing sounded weird. It sounded like it was running smoothly and all i heard was the compressor clicking on and off.

    If I do need to charge the system, do I need to call someone in, or can I use the eco friendly stuff they sell at pep boys for car ACs?

    Hope ya had a good time at the party/shore and ya don't hit too much traffic on the way back.

  • e_lendvay May 31, 2011

    Ten minutes from beach....NICE!....I'd be fishing all the time and wouldn't be able to hold a job. The machine has been sitting for the better part of ten years...So a charge would be in order. That would be great if you could find a place in my area, or should i just get on the phone and see who I can get to charge it up if I bring it in?

  • e_lendvay Jun 01, 2011

    215 area code.

  • e_lendvay Jun 01, 2011

    zip code
    19116

  • e_lendvay Jun 03, 2011

    Don't sweat it.....My wife ended up finding someone local that fixes them and we dropped it off the other day. Thanks for your help and good luck with the fishing this year!....ed

  • Jared Zacharias
    Jared Zacharias Jul 11, 2014

    Could you tell me your numbers on your belt mine are wore off

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Hello
The muffled pop sound may have been a capacitor there is a capacitor on the refridge compressor and possbly one one the motor that feeds your product.

Here is a pic of one.
http://www.zsqts.com.cn/product-photo/2009-04-07/f00f73e0de18fe440ede68be304320a7/Motor-Start-Capacitor-Compressor-capacitor.jpg

It is located on the side of the refridge compressor.If its bulging or cracked then its blown.Please disconnect power before looking at this.Also a capacitor can store high voltage even when unplugged,you can get shocked from these.

Another thing to look at would be any contactors.Check if there burnt or pitted in anyway.

Posted on May 25, 2011

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  • Master
  • 496 Answers

I would like to send you an e-mail with the electrical lay out. it will better help me show you the parts to check. my e-mail is madminibiker@gmail.com please return your e-mail address so i can send you the diagram, after you get that we can finish the trouble shooting over the fixya site
M.Woodring

Posted on May 26, 2011

  • 6 more comments 
  • mark woodring
    mark woodring May 27, 2011

    i have sent you the email let me know when you get it. in the mean time there are parts in the elecrickal parts that will look fine but after they are plugged in the get hot and cause breakers to trip. things that store power to step it up or down ie coils, capacitors, things like that. plug it in and see if they get hot awhile. i'll looking forward to hearing from you

  • mark woodring
    mark woodring May 27, 2011

    re sent, i'm going to hit the sack it's almost midnight here.
    Mark

  • mark woodring
    mark woodring May 29, 2011

    hey there ed how are you today, i'm burnt! anyways in the compresses there is a start capacitor. when that gets hot it may be grounding out and causing your fuse to trip. check that and your relays. plug the machine in and see about how long it takes and if you here anything trying to kick on before the fuse blows. i'm off to a b-day party with my little girl, i'll have my phone with me and get emails on it should you need to get a hold of me. you can write back on fixya and it will go right to my phone
    Mark

  • mark woodring
    mark woodring May 29, 2011

    Don't work to little ed they are always watching. Looking forward to.hear from ya this evening

  • mark woodring
    mark woodring May 31, 2011

    other then being worn out from the sun we had a blast this past weekend. lucky for us we only live 15 mins from the beach. Anyways Ed i haven;t found the paper work i was looking and haven't heard anything from the company today. i'll be calling them in the morning. so for you compressor and it turning off, i would say it dose need to be charged. how long has it been sitting? i'll get back with in after i t to the company. i'll always look and see if there are any repair service shops in your area if it dose need to be recharged.
    Mark

  • mark woodring
    mark woodring May 31, 2011

    whats your area code, i'll do some looking as well. I would say it might need charged after ten yrs. i should have some info from the company here soon i called this morning and asked for the email. It's really hard to stay off the water thats why i do this to help with extra cash, and i can work off my phone at the beach while watch my surf rod.

  • mark woodring
    mark woodring Jun 01, 2011

    i will see what i can find for you. Can i get your postal code? i have lived all over the place and i know that some places can have 4 phone area codes in one zip code.... thats the word i was looking for zip code.

  • mark woodring
    mark woodring Jun 01, 2011

    i'll start my hunt in about an hour i have a tattoo this morning, as soon as i'm done bringing pain to the coastal bend i'll get with you
    Mark

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