Question about NorStar M7324 Telephone

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Rerecord the outgoing announcement

I have a M7324 and a Norstar system and the person who set up the phones has left. I can't find out how to find the master mailbox and rerecord the outgoing announcement!!!

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  • xlstv123 Sep 13, 2008

    I have the same problem (I have a M7324 and a Norstar system and the person who set up the phones has left. I can't find out how to find the master mailbox and rerecord) except I can't get past the log stage. It keeps telling me I have an invalid password, no matter what I put in. We have no one left who knows how to change it and our company name has changed so I need to rerecord asap!

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Hi, Press feature 9 8 3, display shows: Log: QUIT RETRY OK, enter system coordinator mailbox and password ( default is 102 0000 ), press OK, display shows: Admin MBOX AA OTHR, Press AA, display shows: Auto Atdt Admin GRTG TABLE LINES, Press GRTG, display shows: Greeting Admin GRTG AA, press GRTG, DISPLAY SHOWS: Greeting: RETRY OK, enter greeting number ( 1 to 20, usually 1 is the Main Greeting ), press OK, display shows: Greeting < X >, RETRY PLAY REC, press REC, at the sound of the tone record your greeting, press OK to end recording, display shows: Accept greeting? RETRY PLAY OK, press OK when you are satisfied. Good Luck

Posted on Aug 17, 2008

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You can find the complete manual for the NorStar M7324 here
https://www.broadconnect.ca/resource-centre/user-guides/nortel-phones/M7324-User.pdf

Looking through a bit, you may be in an 'outgoing calls barred' state. which you may need to talk to your sys-admin about. See Page 14 of the document. There are also sections about logging in and logging off the phones later on. If your sys-admin has set phones so that they need to be logged into to make calls (perhaps to track long distance charges), then perhaps you are logged out.

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Hi,
Here you are...

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Also, here's a link for your manual..
http://www.smithgear.com/ge-27909ee1.html


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