Question about NorStar M7324 Telephone

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Rerecord the outgoing announcement

I have a M7324 and a Norstar system and the person who set up the phones has left. I can't find out how to find the master mailbox and rerecord the outgoing announcement!!!

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  • xlstv123 Sep 13, 2008

    I have the same problem (I have a M7324 and a Norstar system and the person who set up the phones has left. I can't find out how to find the master mailbox and rerecord) except I can't get past the log stage. It keeps telling me I have an invalid password, no matter what I put in. We have no one left who knows how to change it and our company name has changed so I need to rerecord asap!

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Hi, Press feature 9 8 3, display shows: Log: QUIT RETRY OK, enter system coordinator mailbox and password ( default is 102 0000 ), press OK, display shows: Admin MBOX AA OTHR, Press AA, display shows: Auto Atdt Admin GRTG TABLE LINES, Press GRTG, display shows: Greeting Admin GRTG AA, press GRTG, DISPLAY SHOWS: Greeting: RETRY OK, enter greeting number ( 1 to 20, usually 1 is the Main Greeting ), press OK, display shows: Greeting < X >, RETRY PLAY REC, press REC, at the sound of the tone record your greeting, press OK to end recording, display shows: Accept greeting? RETRY PLAY OK, press OK when you are satisfied. Good Luck

Posted on Aug 17, 2008

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1 Answer

I am trying to change the recorded name on my Nortel M7324, when I check my msg, the recorded name says previous user


This would depend on the type of voice mail you have. Normally, once you call into your mailbox you should have an option to change owner information, change recordings and such. Listen to the prompts given and select modify settings. The names of various items vary in different voice mail systems. You want to modify mailbox settings and name should be one of the options as well as changing recordings.

Jan 15, 2014 | NorStar M7324 Telephone

1 Answer

My phone is Norstar M7324. I can't get voicemails. I have customers called and left voicemails but I can't receive them. I use Feature 981 and it tells me no messages everytime. Any advise? Thanks.


Maybe the callers are leaving messages in the General Delivery mailbox? From your phone, dial Feature 981, when it prompts you for a password, press the button under "OTHR", and you will be prompted for the log. (The log is the mailbox and password combination for a mailbox not assigned to your phone.) If you use 2-digit extensions, the General Delivery mailbox is #10, for 3-digit extensions, the mailbox number is #100, and etc. The default General Delivery mailbox password is "0000". So, using 2-digit ext's, the log would be 100000, then press # or OK and you can retrieve the messages. Write back if you need more help.

Mar 16, 2010 | NorStar M7324 Telephone

1 Answer

Also trying to initialize voicemail, says Feature 983 inactive


Feature 983 gives cess to System Administration; This Feature will ask for a Log:

Feature 981 Opens A Mailbox your mailbox # should consist of three digits. First what is the name of your mailbox system?

Jun 30, 2009 | NorStar M7324 Telephone

1 Answer

Log #


If you are not the System Administrator/Coordinator, your phone doe not have this privilege.

Please use the Feature 981 enter your password. You really should ask your Administrator to delete your mailbox and re-add it.

Jun 15, 2009 | NorStar M7324 Telephone

1 Answer

Change the voice for the initial response


You need a technician on-site to do the programming. Too many steps and variables involved to write directions. (T: 800-688-8774)

Apr 21, 2009 | NorStar M7324 Telephone

1 Answer

Norstar: Inactive Feature (981)


This generally happens from one of two things. Your voice mail system is connected to your phone system through a station port. If it loses connection it will not communicate with the phone system. Loose wire or connection can cause this. or it has just crashed and will need repair or replacement.

First thing you want to do is unplug the unit wait 15 minutes and plug it back in. wait 10 minutes Try feature 981 from a set that has voicemail. if nothing. hit feature 985 from a m7310 set or a m7324 set not a m7208. If it comes back with inactive fearture now your connection between the units is bad or the unit itself is bad. If it comes back with the voicemail intercom # and you cant get into any mailboxes it has lost all programming.Try this first.

Oct 10, 2008 | NorStar M7324 Telephone

1 Answer

Cannot Reset Password


feature 983 ... password 12000 or 1020000 generally. Hit mail box. enter mailbox #, reset password.

Sep 11, 2008 | NorStar M7324 Telephone

1 Answer

M7324 reset system


The admin mailbox is 102 or 1002 if you have 3 or 4 digit intercom numbers and the default password is 0 0 0 0. Good luck ....Mike

Aug 18, 2008 | NorStar M7324 Telephone

1 Answer

MAILBOX LOCKED


try 1021234, 1024321 next. The default password to the mailbox to the locked box once you have reset will be 0000.

Mark
mark@mader.com

Mar 14, 2008 | NorStar M7324 Telephone

1 Answer

Directory


That needs to be done in the voicemail admin. The dial by name adheres to what label is programmed in the voicemails admin. If you know how to modify mailboxes, you can change the names.

Oct 13, 2007 | NorStar M7324 Telephone

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