Question about HP Pavilion DV6500Z Notebook

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PHI I AM GETTING A STARTUPREAPIR V2 ERROR MESSAGE WHEN I LOAD UP MY COMPUTER AFTER DOING A SYSTEM RESTORE TO A WEEK AGO AFTER A VIRUS APPEARED ON MY COMPUTER ANY IDEAS THANKS

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Hi,

Welcome to FixYa!

For you to be able to resolved this problem, go to HP website and downlaod the latest BIOS from there, just search for the exact model of the laptop and look for the BIOS update.

Hope this information will help. Thank you for uisng FixYa!

Posted on May 25, 2011

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Posted on Jan 02, 2017

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My computer is unable to boot in any of the options, what do i do?


Booting problems with your laptop occur when the computer gets infected by a virus or when there are underlying hardware problems.You can use several troubleshooting techniques before taking the laptop to a service center for repair.

1. Turn on the laptop without pressing the power button too long, to prevent it from turning on and then turning off. Also make sure that the laptop has enough battery power to boot up.

2. Unplug any external drives connected to the computer. These include flash drives, external hard drives or any CD or DVD in the optical drive. Listen closely as you boot the computer. If the laptop is emitting ticking sounds and refuses to boot up at all, the hard drive or another internal component may be damaged. Consider bringing your laptop to a service center.

3. Turn on your computer and boot to "Safe Mode" or "Last known good configuration" if the computer powers on but displays an error before it boots the operating system. If this is the case, the laptop may be infected with a virus.

4. Use the "System Restore" feature in Windows to restore the operating system to an earlier time. Note, however, that this will not work for those whose computers have the "System Restore" feature disabled. Click "Start," "All Programs," "Accessories," "System Tools," and then "System Restore." When the dialog box appears, click on the box for "Restore my computer to an earlier time," and then "Next." Select the restore point that you want and follow further instructions.

5. Resolve a "blue screen" problem. This error screen appears before booting, and is caused by several factors such as virus infection or hardware failure. Read the error message to determine what factor caused the problem. The error message should include troubleshooting tips.

6. Consider repairing the operating system if the computer does not boot at all. This procedure will repair the operating system without erasing your data and settings. Access the Resource list for instructions on how to repair Windows.

I hope you find it very helpful. Thank you for using fixya.

Aug 15, 2011 | Computers & Internet

1 Answer

I received this isus notebook for Christmas. It had avira free antivirus on it ad was working fine. Two days ago I tried to use it and when it's in normal mode it will not load anything at all. I received...


Delete the anti-virus software.

Download FREE anti-virus software from Microsoft: http://www.microsoft.com/security_essentials
and install it. Allow it to do a "full" scan of your computer -- a computer-virus may be preventing the use of System Restore and Windows Update.

Feb 26, 2011 | Computers & Internet

1 Answer

Digitizer Pro Exception Access Violation Exception code c0000005, Exception flags 0, Exception address 01697E72, Number Parameters 2,Start up Address 004011A0, offset 01296CD2, Digitizer pro was running...


Hello,

Turn on your PC in safe mode by Pressing F8 on the keyboard immediately the PC is turned on or at start up.

A booting option will come up, choose safe mode and press enter on your key board.

Wait a while for it to boot up. After booting perform system restore.

System restore helps to back date your system to the time when the Digitizer pro was working perfectly. YOu can back date the system to like 1 week ago.

Follow below procedures to perform the system restore;
  • Start => All Programs => Accessories => System Tools => and click the System Restore. System restore will run and here you should see the Welcome System Restore page appear. Click Restore my computer button to an early time if it's not already selected. Click next to continue the steps.
  • There is on your laptop screen a Restore Point page appear, you can select it and then click the most recent system checkpoint it, click a restore point list. After you click the Next button, System Restore message may appear that lists configuration changes that System Restore will create. Click OK.
Your computer will be restarted after the restore and that would be all.

Try the Digitizer pro again, after the system restore is complete.

Good luck.

Jan 17, 2011 | Computers & Internet

1 Answer

I have a good connection between my P C and my view sonic air panel. network address's seem to be fine and connected. computer name is right but when i try to log on to my user account, i keep getting an...


Hello,

are you sure no settings was tampered with? This problem could be as a result of virus or windows update. Since it was working properly two days ago, you can restore the system back to two days when it was working.

To achieve this, simply restore your computer. Go to your computer 'Start Menu", go to "All programs", go to 'Accessories", go to "System tools", and go to "System restore. You will see an option where you will be asked to restore your system back to three to four days back. You can also enter back date that you want the system to be restore to.

If the problem is not solved after doing the system restore, you will have to scan your system for virus.

But, the system restore should resolve this problem.

I wish you good luck.

Jul 13, 2010 | ViewSonic Computers & Internet

1 Answer

I'm encountering dll errors when I try to access Internet Explorer, even though I'm connected to the modem. How do I fix this?


Hello

Does Internet Explorer start or does it fail to load and displays the .dll error message?

Typically, .dll error messages are caused by 1. out of date Operating System, 2. viruses / spyware / malware on the computer that have over-written valid .dll files, 3. a failed program install

Since IE came with the OS, options 1 or 2 are more likely the cause of the problem. And, yes, you can still get viruses / spyware / malware while on a modem.

Make sure your antivirus is up to date and scan your hard drive for viruses (if you do not have an antivirus program - get one for free - search for AVG)

Make sure you have a spyware /malware detection program, update it and scan your system for spyware/malware (free from Microsoft - search for Windows Defender, other companies also offer free personal versions)

Very important - do both steps above, reboot and repeat 3 times. The computer holds the settings from the last 3 successful reboots, called Control Sets, in the Registry. Scanning the current Control Set only cleans it. It does not clean the other sets and viruses /spyware / malware can be re-introduced to your system if you perform a "Last Known Good" boot or use System Restore to restore your system to a previous date.

May 04, 2010 | Computers & Internet

1 Answer

Unable to start IE8.... and now unable to restore system (vista)


Just use Firefox, Safari, AOL, Opera or other browsers.

Jan 12, 2010 | Microsoft Internet Explorer 8

1 Answer

Laptop stops loading after password screen...


Go back into system restore and restore the system to a previous point. This is most commonly a virus that locks down your icons. If you can get it to restore to a prior point then make sure you run your antivirus scanner and look for viruses and get rid of them. Hope this helps. Thanks!!

Apr 13, 2009 | Acer Aspire 5735 Notebook

1 Answer

Virus?


Firstly, the most important thing you can do is keep up-to-date virus protection-either a paid program like "Mcafee" or a free version, (which I'm not sold on but better than nothing)like AVG.....available here:
http://free.avg.com/download-avg-anti-virus-free-edition

Ad/spyware blockers are important tohave as well.

How long ago did the problems start? a day or 2?
You could first try system restore.
"start", "all Programs", Accessories", "System tools", System Restore", "Restore My Computer to an Earlier time", and select a date before your troubles occurred...note that this WILL remove any PROGRAMS or UPDATES you have downloaded in the meantime, but NOT any files that you have created or docs you have edited, pictures added, etc.
Hopefully "system restore" is on and hasn;t been disabled by whatever is causing your problem (which is often the case).
If this works...great...go update your antivirus, etc.
If Not, try booting in safe mode...."Restart", and hold "F8" as soon as the screen goes black for the reboot, select "safe mode" and try running a virus scan from this mode.
You colud also try downloading (in regular mode) something like "spybot searcvh and destroy" to try and find your Problem> You can get it here:
http://www.safer-networking.org/en/index.html

Hope this helps...good luck ;)

Jan 24, 2009 | Gateway 450SX4 Notebook

1 Answer

Norton not loaded purchased from internet, did not get email with produt key, i'm 79 and mest it all up, please help me. mr james monksfild, email pelican12@talktalk.com. thank you.


ø First of All Shut Down your Computer.
ø Restart Computer and Keep Tapping F8.
ø Choose Safe mode with Networking and Press Enter. (Win XP or 2000).
ø Run Windows in Safe Mode Click Yes.
ø Restoring Windows to a previous point
ø Click Start, Programs or All Programs, Accessories, System Tools, and then System Restore. The Welcome to System Restore window opens.
ø Select restore my computer to an earlier time, and click Next. The Select a Restore Point window opens.
ø Select a bolded date and a restore point, and then click next
ø (Note: - You need to choose a Date before the installation of Norton)
ø Click OK if a pop-up window about closing programs appears. The Confirm Restore Point Selection window opens.
ø Click Next. The computer should shut down and turn back on automatically after the restoration completes. The Restoration Complete window appears.
ø Click OK. The computer has now been restored to a previous time when it worked correctly.
ø (Note: - If an error message appears saying that the computer cannot be restored to the point you selected, try a different restore point)
After the System Restore is complete, and the computer starts successfully, update the computer software as follows: - 1). Update the system virus definitions. 2).Get the latest critical system updates using Microsoft's Windows update.
Once all this is Done you Need to Download and Install Norton Again.

Jul 04, 2008 | Computers & Internet

1 Answer

System restore problem


The system restore is blocked by a virus which causes problems to computers and confuses the system restore utility... Even if you have a super anti-virus... sometimes a new virus is the culprit. Or sometimes when you mistakenly allowed or ignored the warning message of your anti-virus.
Copy all your files to another harddrive or to another partition if you have. Or burn them to a CD/DVD
Then reinstall your computer.
Good luck.

Jan 27, 2008 | Computers & Internet

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