Question about Citrix GoToMeeting

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Loader error GoToMeeting failed to start or exited with an error. Please try again - Im getting this every time I try to access a meeting. I spoke to Citrix and we de-installed and re-installed Java and it still didn't work. She then suggested it was Norton's firewall and I spoke with Norton but we actually took off Norton entirely and ran it again and it still came up with the same error, so it doesn't appear to be a firewall error - PLEASE HELP - I have never had problems with it before so I am totally at a loss !

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Posted on Jan 02, 2017

Brandonmxb
  • 115 Answers

SOURCE: Loader Error - GoTo Meeting

Huh. I usually wouldn't do this but I suggest using a different remote assistance program. Here's a great one that I suggest for you. It's called TeamViewer, you can do everything you could do on GoToMeeting. I hope it helps and I'm sure you'll be happy with it.

Download: TeamViewer.com

Thanks,
Brandonmxb

Posted on Dec 11, 2009

  • 1 Answer

SOURCE: Loader Error - GoTo Meeting

after clicking meet now it shows connecting but within a second it give error that this meeting id has expired.please check with the meeting organizer.

so what could i do plz help me

Posted on Mar 24, 2010

GodBlessU
  • 3513 Answers

SOURCE: By qtws2000 on Jul 23,

Hi


Try uninstalling and reinstalling your program since you did not mention the specific error codes:-


http://windows.microsoft.com/en-us/windows-vista/Uninstall-or-change-a-program


Also check the bellow link to have a detailed idea:-


http://www.gomeetnow.com/web_conferencing/web_meeting_why_gomeetnow.html


Also try the following:-


1) Try it via Firefox (make sure you have the latest one);
2) Go to java.com and install the latest java update;
3) Go to gotomeeting.com->Login->re-install software->download manually and save g2m_download.exe file;
4) Now do Unblock and Apply in g2m_download.exe file property General tab;
5) Then Vista users need to disable UAC, I suppose this is the same as "Uncheck the "Protect my computer ..."" (Go to "Control Panel" and type "UAC" into the search box. This will bring up the link: "Turn User Account Control (UAC) on or off." Click it. Uncheck the box next to "Use UAC to help protect my computer" then click OK. Restart.);
6) After restart right click on g2m_download.exe and "run as administrator".


Please get back to us if you have further query else please accept the suggestion.

Thank you for contacting fixya.com

Posted on Mar 01, 2011

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I had this issue as well and I ended up having to delete the C:\Program Files\Citrix\GoToMeeting folder because it had some old cached versions of GoToMeeting. After that it worked fine.

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I had similar problem. when I clicked on "Meet Now" I got message "Unexpected Error. Please try again.". The cause of problem was wrong SYSTEM DATE !! my system was mistakenly setup as previous day's date. Once I corrected the system date, I could host the meeting without any problems. I have reported the issue to Citrix, I hope they fix it in the next release.

Following are other workarounds that I used before I found the solution:

When I started a meeting from another PC, I was able to join the meeting from the crash PC and then take over as the Organizer.

I logged into the gotomeeting website, then clicked in "my meetings". I scheduled a dummy meeting and I was able to start the meeting by clicking the "Start Meeting" button.

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Loader Error - GoTo Meeting GoToMeeting failed to start, or exited with an error. Please try again


after clicking meet now it shows connecting but within a second it give error that this meeting id has expired.please check with the meeting organizer.

so what could i do plz help me

Jan 31, 2010 | Citrix GoToMeeting

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Application error for GoToMeeting


Thaire765: Please give us a call 24/7 at GoToMeeting support and we'll help you solve the mystery.

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INSTALL ERROR - THE INSTALLER COULD NOT LOCATE A SUITABLE FOLDER TO INSTALL INTO


Try this:

The issue seems to be related to a Windows Security Update. Our engineers are working on this.

Can I get you to ask your client to try the following:

After clicking the link to join your meeting.

Select the option to manually download the software and save the executable somewhere you can find it easily. Most people prefer to save the file to their desktop.

Next, right click on the icon and select “Run As…”

Finally, DESELECT the option to “Protect my computer from unauthorized program activity.”

And select OK.

You should be able to connect into the meeting.

You can also try joining the meeting through a different browser such as firefox.

Dec 10, 2009 | Citrix GoToMeeting

1 Answer

Loader Error - GoTo Meeting GoToMeeting failed to start, or exited with an error. Please try again.


Huh. I usually wouldn't do this but I suggest using a different remote assistance program. Here's a great one that I suggest for you. It's called TeamViewer, you can do everything you could do on GoToMeeting. I hope it helps and I'm sure you'll be happy with it.

Download: TeamViewer.com

Thanks,
Brandonmxb

Dec 08, 2009 | Citrix GoToMeeting

2 Answers

Cannot connect as a guest with gotomeeting/gotowebinar


My name is Chris and I work for Citrix Online supporting GoToMeeting and GoToWebinar. We're sorry to hear you are having trouble connecting to a GoToMeeting/Webinar session, but we have some helpful tips should you choose to try and join again:

- If you are unable to connect, exit from the GoToMeeting software completely, and then visit http://www.gotomeeting.com/wizard to download the latest connection wizard.
- Run the connection wizard on your PC, if it tells you that Good connection settings were found, then reboot your PC. If no good connections were found, please give us a call (800-263-6317)
- Once your computer reboots, try to join the meeting again.
- If you continue to have issues, please call us (800-263-6317)

I hope this proves helpful to you. Please let us know if there is anything else we can assist you with while trying to use our products.

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Not able to install Citrix GoToMeeting


Hi!
I am a Vista user and did have the same issue, so here what I did in order not to have this annoying error (I am not sure what action specifically did the trick):
1) Did it via Firefox (make sure you have the latest one);
2) Go to java.com and install the latest java update;
3) Go to gotomeeting.com->Login->re-install software->download manually and save g2m_download.exe file;
4) Now do Unblock and Apply in g2m_download.exe file property General tab;
5) Then Vista users need to disable UAC, I suppose this is the same as "Uncheck the “Protect my computer …”" (Go to "Control Panel" and type "UAC" into the search box. This will bring up the link: "Turn User Account Control (UAC) on or off." Click it. Uncheck the box next to "Use UAC to help protect my computer" then click OK. Restart.);
6) After restart right click on g2m_download.exe and "run as administrator".
Thats it!

Jan 16, 2009 | Citrix GoToMeeting

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