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Hello Denise C - There are several things that could cause the bleach to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is bleach? If it is pure bleach, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the bleach dispenser with water. The bleach dispenser fills while the washer is filling for the rinse cycle.
When the washer begins to fill for the rinse cycle, the bleach solenoid is energized and water flows into the bleach dispenser cup. When the cup is full the water siphons out and bleach and water flow into the tub.
If the liquid in the bleach dispenser is pure bleach you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the bleach solenoid and a volt meter is required.
If the liquid in the bleach dispenser is water you probably need to clean the dispenser cup. Scum will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the bleach and overflow the dispenser cup and run into the tub.
Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.
To test the siphon action slowly pour water into the bleach compartment. When the water level goes above the maximum line stop pouring. The water should all drain out. You may also test the fabric softener compartment the same way.
I have the same model # and same problem!!!
Worked fine for few months and then it started.
Sears technicians came twice but couldn't fix the problem. Now they have ordered a new dispenser door. Sears said they changed the design. Will see if the new door will work. Hope that helps.
You can find a replacement divider at searspartdirect.com. Just type in your model number and look under the "Dispenser" heading on the next page for item number 24 (part number 8181730). There's an excellent exploded view parts diagram to refer to for ease of component identification. I hope this is what you were looking for.
As far as I am aware, there IS NO dispenser for bleach, you have to put bleach in drum before adding clothes and starting cycle.
The far right compartment is only for "pre-wash" cycles, and if no pre-wash is selected, water will run through ALL compartments at the rinse stage.....