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Key symbol appears on digital display and heater will not start. Model: rinnai avenger 25 plus

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  • Master
  • 4,736 Answers

The Key Symbol means the controls have been locked. Either by accident or intentionally. If you don't have the code to unlock the controls. Turn the Master ON/OFF Switch to OFF and unplug the unit from the wall outlet. Wait 30 minutes and plug the unit back in, turn the Master ON/OFF Switch to ON. The heater should have reverted back to the original factory settings. Now, you can change the settings to whatever you prefer. Just stay away from the Lock-Out button.

Hop this helped you solve the problem. Please let me know. Thanks.

Posted on May 25, 2011

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Posted on Jan 02, 2017

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this is all I could find it looks like an earlier model, but it may be helpful. sorry it is such a long link. it's the download link for the manual, hope it helps.
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Code 18, represents a Temperature Sensor Fault. This requires a service call from an authorized Rinnai Service Technician.

In case you have misplace the Owner's Manual for your heater. I have included a link to it, that you can download & print for future reference.

http://www.rinnai.com.au/images/stories/operating_instructions/Heating/Portables/CI_Avenger_Blaze_Dynamo_Enduro.pdf

I hope this helped you and thanks for choosing FixYa. Cheers!

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Ring them. its under warranty.

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O.K If it just the child lock that has been activated then press both the UP and DOWN buttons together for 3 seconds. The lock indicator light should then go out. If there is no power at all it may be something more sinister.
Cheers

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