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HTC surround cell phone problem: -cannot update anything on the phone - cannot download any apps error message giving: cannot update or download at this time please check back in a little while. I have checked back later several times as well as a few days later. I have wifi and 3g access and they are connected. It says the same thing when I use either or. Also it makes no difference when it is plugged into my computer. Any help would be great.

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  • Cell Phones Master
  • 77,202 Answers

Try doing a factory reset of the phone, back up all info first to a computer. If that still doesn't fix the issues you need a new phone.

Posted on Jun 18, 2017


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a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017

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SOURCE: I just purchase HTC Touch 3g handset. My service


The only way to fix this problem is to contact your service provider only they can help you fix it because there are particular settings which you need in order to use the GPRS(Internet) feature.
Just contact them and ask them to give you a new ip address for your phone no.

If you need any more help let me know.

Thank you

Posted on Jul 10, 2009

  • 6993 Answers

SOURCE: can, get WiFi on htc


of course yes, it does have a Wifi. You do not need to download or install any application before you can use the Wifi.

All you need do is go to the wifi application on your HTC 7, Press the wifi, and you should find "search", press the "Search" and if there is any wireless network within the area you are at the time of the search, you will find a list of network found by the HTC. Press the network and it will register on your HTC.

But the bottleneck you will face is, if there is no network within the area, it won't find any network and also, it might find a network and the network might be secured, that is the network might have been password protected, thetny not making your HTC able to connect to that network.

In summary, you don't need any application to use WIFI on your HTC 7 and To use the WIFI on your HTC 7, go to Wifi on your HTC 7 search for network.

Good luck.

Posted on Dec 18, 2010

  • 1 Answer

SOURCE: I recently have updated a

Hi mistybates1,
Please install "Log Collector" from Market. Next time this happens, please start Log Collector immediately and send your log data to This way we may find out what's actually going on and hopefully fix it.
- Stig from Zedge

Posted on Jan 19, 2011

  • 181 Answers

SOURCE: hello, i had connected my

The error code you have given is a server error due to not allowing cookies.
The fix is to go into Internet Explorer on the phone, Then expand the bottom bar by clicking ..., then click settings, then you need to click allow my phone to receive cookies. You should then be able to go to the marketplace and download. :D

Posted on Feb 10, 2011

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How i can unlock htc 7 surround from at&t?

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second option is, you can buy your HTC 7 Surround Imei Unlock Code from third party . this is safe way to Unlock your HTC 7 Surround. they will charge little amount but they give your HTC 7 Surround Imei unlock code immediately. i hope this information is help you.

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Please could you tell me how you uninstall an application ?

Hi there!

To uninstall an application in your HTC 7 Surround, just follow these steps:

1. From the Start screen, slide to the App menu
2. Flick to and then tap and hold the desired application
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4. A confirmation message will be displayed. Tap Yes to uninstall
5. The application will be removed.

Hope this helps

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My Hero used to take ages to delete messages and often used to freeze when it was doing it. However now my phone is running 2.1 update it deletes perfectly fine. Check if your phone is on 2.1 update, go to settings, about phone, software informations and it is the firmware version your looking at. If your phone is running lower then 2.1 update then go to settings, system software updates and press check now. If it says there is an update available then download it. Overwise you will have to download an app. The app i suggest is called 1-click cleaner, it allows you to quickly delete all the messages on your phone from the app. Hope this is of help to you.

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