Question about NorStar M7324 Telephone

4 Answers

Voice mail How do we record an alternate greeting and record a primary greeting and switch them back and forth. We want the primary greeting for normal business hours and the alternate greeting for our summer hours. Please help!!!

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  • dasuncion Aug 18, 2008

    The following is the advice we've gotten. We've tried this many times but it still defaults to the primary greeting even if we choose alternate greeting on. We are able to follow all the steps all the way except for the very end, step #12. We can't do because the phone does not give us an option to "Accept msgs: Y or N"--this message never appears. Maybe the advice was for a different model phone? Our phone model is M7324.

    d.

    Hello,
    The following steps will help you to set an alternative greeting and play it back and forth...

    1. Press the Check Voicemail key or press the Feature button, then 981
    2. Enter your password
    3. Press the ADMIN softkey
    4. Press the GREET softkey
    5. Pres the REC softkey
    6. Press the ALT softkey
    7. Press the YES softkey
    8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
    9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
    10. Press the ChOOSE softkey
    11. Press ALT softkey
    12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages


    Thank you...Regards!...

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4 Answers

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I don't really have a solution per say but I have some advice. Whenever I have phone system problems (ours is Toshiba) I post on the forums at Sundance Communications http://www.sundance-communications.com/forum/ultimatebb.php The folks there are extremely knowledgeable and always offer good and quick advice. Hope this helps.

Posted on Aug 18, 2008

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Hello,
The following steps will help you to set an alternative greeting and play it back and forth...

1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages


Thank you...Regards!...

Posted on Aug 15, 2008

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Here is the owners manual.
i hope this helps

Posted on Aug 18, 2008

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The instructions are in your owners manual sir...

Posted on Aug 15, 2008

  • ritchie dempacco
    ritchie dempacco Aug 15, 2008

    www.alphatelecom.ca/meridian_norstar_manuals.htm

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SOURCE: Nortstar M7324

In order to record an alternate greeting, you sign into your voicemail. Select Admin, Select Greet, Select Choose (and select which greeting you would like to use eg..Prime or Alt) Once you select the greeting. The voicemail is set to use that greeting. To record that greeting, go back into Admin, Select Greet, Select Rec, and record and save your greeting.

Posted on May 11, 2009

6ya6ya
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Posted on Jan 02, 2017

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**SCPLUS NORSTAR SYSTEM COORDINATOR PLUS PROGRAMMING
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2 RING AGAIN
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3 CONFERENCE / TRANSFER
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4 CALL FORWARD
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61X PAGE INTERNAL ZONE (1-6)
62 PAGE EXTERNAL
63X PAGE INTERNAL ZONE (1-6) PLUS EXTERNAL
64 LINE POOLS
65 MESSAGE REPLY
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67 SAVED NUMBER
68 RESTRICTION /COS OVERRIDE
69 PRIORITY CALL
70 CALL TRANSFER (BLIND)
71 LINK (HOOK FLASH)
72 TIMED RELEASE
74 CALL PARK
75 GROUP CALL PICKUP
76 DIRECTED CALL PICKUP
77 CALL DURATION TIMER
78 PAUSE
79 EXCLUSIVE HOLD
800 TRUNK ANSWER
801 CALL QUEUING
802 GROUP LISTENING
803 SHOW TIME
804 WAIT FOR DIAL TONE
805 TEST SETS (2.0)
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810 MAKE BUSY
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I'm trying to set up my voice mail and I am getting a message "mailbox locked". Is there a generic password I can enter that will work? Too, can you send me a step-by-step go-by to set up my mailbox?...


If you recieve the message "mailbox locked" then the password was incorrectlyentered too many times.
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As far as setting up your Mailbox, press your open mailbox key or press feature 981.
When prompted to enter your password enter the password of 0000.
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In order to record an alternate greeting, you sign into your voicemail. Select Admin, Select Greet, Select Choose (and select which greeting you would like to use eg..Prime or Alt) Once you select the greeting. The voicemail is set to use that greeting. To record that greeting, go back into Admin, Select Greet, Select Rec, and record and save your greeting.

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