Question about Cell Phones

5 Answers

Cannot clear voice mail display even though there is no voice mail msg tried function/exit and holding down "clear" it won't clear

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  • 8 more comments 
  • Catherine Lindquist May 25, 2011

    Panasonic KX-TSC11W

    what is a "soft reset?"

  • Catherine Lindquist May 25, 2011

    Panasonic KX-TSC11W



    what is a "soft reset?"

  • Catherine Lindquist May 26, 2011

    disconnecting and removing the batteries for 15 minutes from
    thePanasonic KX-TSC11w did not clear the Voice mail display or the beeping
    and there is no voice mail stored

  • Catherine Lindquist May 26, 2011

    that didn't work

  • Catherine Lindquist May 26, 2011

    i already tried this
    it did not work

  • Catherine Lindquist May 26, 2011

    panasonic KX-TSC11 W

    I cannot clear the voice mail display or beeping
    I disconnected-I removed batteries for 20 minutes
    then replaced,reset

    it did not work

  • Catherine Lindquist May 26, 2011

    this did not work either

  • Catherine Lindquist May 26, 2011

    it did not work and no matter how long i waited

    the icon kept blinking

  • Catherine Lindquist May 27, 2011

    I called Verizon this a.m.@ 11:00
    and they explained that it is a systems problem in my area
    and that technicians are working on it-
    so, there is really nothing you or I can do about this problem

  • Catherine Lindquist May 27, 2011

    it's Verizon's problem
    not the phone's
    you can't help me

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5 Answers

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  • Master
  • 1,188 Answers

This should be an easy one to solve. What you need to do is to call and leave yourself a voicemail message. Then call back, listen to your message and then delete the message you left. After that, you should have cleared the icon.

Also, in the future, when calling your voicemail to get your messages, do not hang up after you have listened to the messages. You should stay on the line until the voicemail icon disappears, then you can hang up.

This is a relatively common issue but you should be fine after this.

good luck!!
EJ Kudelka

Posted on May 26, 2011

  • Jan Izod
    Jan Izod Sep 06, 2016

    I have this problem. Tried these suggestions but no success. Tried with my Sim card in a friend's phone and the icon went. But back in mine, it stays on. Samsung GT-E1270 flip.

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  • Master
  • 3,530 Answers

Welcome to Fixya

Thank you for bringing the issue to our attention. To serve you better, may i know the exact brand and model of the phone that you are inquiring. This will help me in giving you exact instructions on how to solve the issue.

Your response will be highly apprectiated.

Thank you for using Fixya!

Posted on May 27, 2011

  • Jan Izod
    Jan Izod Sep 06, 2016

    I have this problem, too. Tried everything - leaving then deleting msg, waiting ages afterwards for it to clear, but no success. Tried with my Sim card in a friend's phone and the icon went. But back in mine, it stays on. Samsung GT-E1270 flip.

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  • Master
  • 3,278 Answers

Hello.

Since you have been unable to clear the voice mail display by Function/Exit and holding down "Clear", I'd suggest that you contact your telecom company, since they provide the voicemail service. Ask them to check and reset the line, explaining your problem.

Hope this helps.

Posted on May 26, 2011

  • NinaE May 27, 2011

    Glad your problem will be resolved.

  • NinaE May 27, 2011

    The point is, if the problem is Verizon's and not the phone, there is nothing you can do but wait for Verizon to fix. This would occur with any phone.

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  • Master
  • 3,917 Answers

Hi,

Try rebooting the cell phone by taking out the battery for some minutes then install it and turn on the cell again. See if it works.

Please get back to us if you have further query else please accept the suggestion.
Thank you for contacting fixya.com

Posted on May 26, 2011

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  • Master
  • 1,216 Answers

Which brand which model ?
this info must be provided.

anyways believe a soft reset will do the job for you.
tell me full details if this does not help

Posted on May 25, 2011

  • Aviral Saxena
    Aviral Saxena May 25, 2011

    remove your battery and all connections for 15 minutes and try again

  • Jan Izod
    Jan Izod Sep 06, 2016

    I have this problem, too. Tried everything - leaving then deleting a message, waiting ages then for it to clear, removed battery and waited half an hour, but no success. Tried with my Sim card in a friend's phone and the icon went. But back in mine, it stays on. Virgin haven't been able to come up with a solution. Samsung GT-E1270 flip. It's very annoying having to check all the time in case there's a new msg.

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1 Answer

How do you know if you have a voice mail message


Yes, the was bothering me for some time. I think the indicator is a little green light that blinks in the extreme upper left hand portion of the phone...not on screen, above it....but the blinking light may indicate a missed call or a voice mail is present.

Try this. Go into your phone icon, press and hold '1' and listen to any open messages. Delete each. Next go into your Call Log and delete all call history. Now exit.There should be no green light flashing in the upper left hand corner of phone. You have just cleared everything.

Next call your phone but hang up before leaving a message. Note the blinking green light in the upper left hand corner apparently indicating you missed a call. Go into your Call Log. It will say one missed call. Exit the call log and note that the blinking light is now off. You have acknowleged the call in the call log so the light goes off when you exit.

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Go to your phone icone. Press '1' to check messages, delete the message and exit. The blinking is now gone.

So it appears a blinking green light indicates a missed call. If it still blinks after exiting the call log, you have a voice message.

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Does this same thing happen to anyone else? Is the voice mail not turning on any message waiting lights? or is it working for others?

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