Question about HP Compaq Presario SR2010NX PC Desktop

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All screens, etc. have huge text and error report keeps showing up when i go on internet. this thing is either messed up or i am doing something wayyyy wrong. I'm sure it's simple to fix but I know very little about computers...

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  • Support911 May 25, 2011

    Please post the error message/s you are receiving. What does the error message say?



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Try this:
1.) Right click on the desktop screen.
2.) Select Properties.
3.) Navigate to the Appearance Tab.
4.) In the select box near the bottom under the Font Heading. Ensure it is set to Normal.
5.) Click apply to save changes.
6.) Now click on the Settings tab.
7.) On the bottom left of this box, see the heading for Screen Resolution. Try sliding the bar to the right a bit. Keep doing so to increase the detail that can be displayed.
Idealy this should be set to the maximum resolution that the screen can handle.

That should do.
Be sure to rate this session!

Take care!

Posted on May 25, 2011


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Basic Troubleshooting

This is a great reference tip that I'm sure you'll enjoy.

As a computer geek I come across problems all the time. I like to see how things work and that usually means messing up sometimes. Messing up isn't bad, in fact it's great! When you mess up, you usually learn from it. When you learn from your mistakes you can learn how to fix and even avoid them. Usually when you avoid your mistakes, it saves time.

So, this is where the tip starts. I’ll teach you some really quick steps that will stick to you and help you for as long as you live.

Let’s say you notice that you don’t have a sound icon in your tray, but yesterday you did. You might think, it should be on startup because it usually automatically there. What should you do? If your thinking “check Google!” you’re right, but what would you Google? What keywords would you pick to find your problem? Why would you even care to go to to check why you’re having this problem on your computer? Google is a search engine; it’s a good one too. I don’t know a single computer smart person that doesn’t mainly rely on Google. I would try and use keywords like “Missing Sound Control Icon from Tray” Browser through the results and you’ll find some good ideas which you can make a solution out of.

The problem I’m giving you is a real scenario. This problem is something I’ve come across, it’s nothing big but it really bugged me. Once I finally figured it out, there weren’t words for how happy I was. It’s not the whole point of fixing a dumb issue, but it’s the fact that I didn’t ask for anyone’s help. I, instead, used what was in front of me, my resources, and the internet. The internet is a huge library that is full of answers. I’m sure you won’t care but I should tell you how I fixed it.

Here’s my step-by-step on how I fixed it:

1. Right-click My Computer and then click Manage.

2. Click Services and Applications.

3. Double-click Services.

4. In the Services list, right-click SSDP Discovery Service, and then click Properties.

5. On the General tab, in the Startup type drop-down list, click Disabled.

6. Click OK.

If you’re wondering, Brandon, how could you have remembered those steps? I didn’t, I’ve learned to keep logs of my major errors that I have. I put all of my, what I call “Error Logs”, on my D Drive which is a 1.5 Terabyte SATA Drive. Keeping logs allows me to be semi-independent and helps me learn more about that problem that I went through.

If you were wondering “How do I keep these logs?” I simply make a template out of a simple text file (.txt) and name that text file “0.txt”. I later added an index to that file so that I can take that template, fill it out, and create a text file named “1.txt” I can take the same template and create a new text file for a new problem and then add that file to the index in the “0.txt” file. I hope that wasn’t too confusing.

Here’s my template:

(Notice Date - Month Day, Year)

(Fix Date - Month Day, Year)

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Excluded Error(s) or Fixe(s)


Cited Website

I hope this tip was helpful. If I helped you out in anyway, please help me and rate.


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