Question about Samsung MW1030WA Microwave Oven
I have a GE Spacemaker XL1800 that I cleaned the outside area vent and may have inadvertently gotten water in the vent and now the touch panel is not working any ideas/
Direct spraying of cleaners and steam from the
cooktop can damage the controls.
Always spray any cleaner (non-ammonia only) on a soft cloth (not a paper towel which can scratch) and gently wipe the unit.
Always use the vent fan when cooking on the stove top to keep steam and grease out.
Otherwise, the cleaner or grease can get into the controls and lock it up or make it act odd.
If it does not dry out over time, it may need to be manually dried or blown out.
The keypad may be damaged or worn out, or control unit may be damaged.
At our site, we now have a video available showing how to remove a typical control panel assembly in under 5 minutes.
Then you can use a hair dryer (not too close) to help dry any moisture you see.
If it still isn't responding after that and a day's wait or so, it will probably need a new keypad.
If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.
You can usually find helpful exploded view diagrams and order parts by entering your full model number here.
There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.
If you would like to have us do this for you, we do that for $39.95 plus part costs.
Please feel free to contact me directly if you need more help.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
William E. Miller
Posted on Aug 18, 2008
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Posted on Jan 02, 2017
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