Question about Voyetra Turtle Beach Ear Force X11 Headset (TBS-2155-01)

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Just got the headset(again) and followed the instructions yet i can not hear game play out of my headset and these are my second pair thinking it was a faultly issue but its not plz help. my friends can hear out of there headsets when the tv volume is turned down and thats what i want to do

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  • 56 Answers

Make sure the headset is plugged into either the headphone jack on your TV or the adapter that comes with the headset. If they are plugged in securely then make sure the dongle on the cable has the volume turned up. Check the xbox settings to make sure the volume is up as well. If still no luck you may have to contact turtle beach support to assist.


Best of luck

Posted on May 25, 2011

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1 Answer

My bluetooth is paired i can not hear out of it


t sounds like the phone and headset may not be paired up correctly.
First, remember that newer phones are like small computers, so they
may become corrupt over time and you may need to reset them every so
often. Simply turn your phone off and remove the battery for a few
seconds, then replace the battery and turn it back on. Purge from the
phone any pairing information for your Explorer 240 headset and pair
it again to your phone, following carefully the instructions on the
attached link for the Plantronics Explorer 240. Also, make sure there
isn't any other bluetooth interference.

Plantronics Explorer 240 User's Guide

Good luck from Headsets Direct!

Jan 20, 2012 | Plantronics Explorer 240 Bluetooth Headset

1 Answer

I cannot hear anything. Headset is paired and connected, but I cannot hear anything at all.


You want to remember that newer phones are like small computers, so they may become corrupt over time and you may need to reset them every so often. Simply turn your phone off and remove again the battery for a few seconds, then replace the battery and turn it back on again. Purge from the phone pairing information for your Voyager Pro headset and pair it again with your phone, carefully following the instructions on the link below for the Plantronics Voyager Pro. That should get some sound back in your headset.

Plantronics Voyager Pro User's Guide

Good luck from Headsets Direct!

Apr 02, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

I have a Plantronics Backbeat that I use with my iPhone 3G. Many people complain that it is difficult to hear me when I speak on the phone. The say there is a lot of drop out and that it isn't clear. ...


Remember that newer phones are like small computers, so they may become corrupt over time and you may need to reset them every so often. Simply turn your phone off and remove
again the battery for a few seconds, then replace the battery and turn it back on again. Delete any pairing information for your BackBeat 903 headset from the phone and pair it again with your phone, carefully following the instructions on the following link for the Plantronics BackBeat 903.

Plantronics BackBeat 903 User's Guide

That should get the cobwebs out of the connectivity between the headset and the phone.

Good luck from Headsets Direct!

Dec 31, 2010 | Plantronics Backbeat 903 Bluetooth...

1 Answer

The people I talk to say that they hear an echo through their headset. This goes away if I reboot my headset. Is this problem caused by my headset or my blackberry tour cell phone.


It sounds like a phone issue, and the headset is a trigger. Please remember that newer phones are like small computers, so they may become corrupt over time and you may need to reset them every so often. Simply turn your phone off and take the battery out for a few seconds, then replace the battery and turn it back on again. You'll need to purge from the phone any pairing information for your Voyager Pro headset and pair it again to your phone. Carefully follow the instructions in the link below for the Plantronics Voyager Pro.

Plantronics Voyager Pro Plus User's Guide

Good luck from Headsets Direct!

Dec 07, 2010 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

When I cmate the bluetooth to the cell phone (motorola Razor) I can not hear the caller. They can hear me but I have to listen from the phone to hear them. Did I connect wrong?


Remember that newer phones are like small computers, so they may become corrupt over time and you may need to reset them every so often. Simply turn your phone off and remove the battery for a few seconds, then replace the battery and turn it back on again. If this does not resolve the issue, delete any pairing information for your Explorer 330 headset and pair it again with your phone, carefully following the instructions on the link below for the Plantronics Explorer 330 User's Guide.

Plantronics Explorer 330

Good luck from Headsets Direct!

Jul 21, 2010 | Plantronics Explorer 330 Headset

2 Answers

Cant pair ps3 wireless headset


sometimes it is easier just to watch a video!

Here ya go. please remember to leave me a positive rating and a testimonial really helps!!

thank you!

1. CompatibilityThe PS3 supports only one headset at a time. Multiple players on the same console will have to share.
Bluetooth:
  • The PS3 uses Bluetooth version 2.0, and is compatible with all earlier versions (1.0, 1.1, 1.2). 2009 may see version 2.1 Bluetooth headsets hit the market, so you will have to try it for yourself on PS3.
  • All brands of Bluetooth headset should work with the PS3.
USB:
USB (wired) Headsets can also be used with the PS3.
  • Any of the PS2 compatible USB headsets should work with PS3 games.
  • USB headsets are required for PS2 software used on the PS3.
Not Compatible with Bluetooth Stereo Headphones:
  • The Bluetooth audio signal for PS3 only carries voice chat. The game sounds and music are played through your TV or stereo receiver only.
  • If you want to listen to the gameplay with headphones then they will have to be compatible with your TV or stereo receiver.

2. Setup
A Bluetooth headset has to be registered, or "paired", with your PS3 before it can be used.
  • Make sure your Bluetooth headset is fully charged before you begin.
  • Check your headset instructions for entering "pairing mode". Activate your headsets' "pairing mode" so it can be recognized by the PS3.
  • On the Cross Media Bar (or XMB) of the PS3 go to the "Settings" tab, then down into "Accessory Settings", then down into "Manage Bluetooth Devices".
  • With your headset in pairing mode, follow the onscreen instructions and let the PS3 scan for your headset. When your headset is found, follow the prompts and enter a pass key (if necessary- the default is usually 0000 for all brands). The pairing should now be complete.
If you're using a USB (wired) headset, just plug it into one of the ports on the front of the PS3 (the system should auto-detect the USB headset).

Mic Test and Volume Setting
After pairing a Bluetooth headset, or after plugging in a USB (wired) headset, return to the XMB. Go to "Accessory Settings" and choose "Audio Device Settings". You can test your headset here.
  • Your headset should appear as the audio input/output device. If not, just use the D-pad to highlight the Input line, then scroll until you see yours. Any microphone you have used with your PS3 will be listed, but only the current one will be available to select.
  • Set the "Microphone Level" to 3. You can change the level any time if needed.
  • Speak into the headset, and the level bar at the top of the screen should move at the sound of your voice.
You can also view a list of Bluetooth accessories you have registered in the "Manage Bluetooth Devices" tab under "Settings".
If your mic doesn't appear there then try pairing it again.

There are more ways to configure the audio input and output that can be useful:
  • Set the input to (your mic) and leave the output on (default)- one person can chat with the other players, and the replys will play over your TV speakers rather than into your mic. Great when sharing one console because everyone can hear the team talk.
  • Set the input and output to (default)- you will hear the game sound and voice chat through your TV speakers but won't be able to talk back. Great if you don't have a headset, or if you want the room to hear the team chat.
  • Set the output to (default) to use stereo headphones with your TV or receiver. Then set the input to (your mic) and you can chat while wearing stereo headphones. Keeping the mic close to your face could be a problem since both ears are already taken! You could try a USB desktop mic and see if that works.




3. Troubleshooting

General:
If you are having trouble with a headset after it is paired with the PS3, there are a few things to check first:
  • Make sure your headset battery is charged and working. Be aware that some brands/models will need to be paired again after each recharge. It's not a problem, it's just the way those models work.
  • Make sure your controller is charged. Lots of strange things happen when the controllers don't have enough power, like dropouts and headset interference.
  • The headset should be set as the input/output device from the XMB.
  • For Bluetooth users, make sure there are no other Bluetooth devices in use near your PS3. Also try to eliminate any other radio frequency interference if possible.
  • For USB users, make sure the connection is secure and there are no wire breaks.
  • Update your console to the current available firmware.


Pairing Problems:
  • If the PS3 cannot locate your headset, make sure that your headset is in pairing mode before you start scanning. The headset instructions will tell you how to set yours to pairing mode.
  • If your headset is missing from the device menu after you re-start your PS3, you will have to pair again. Many headsets will only "remember" one device at a time, so you may have to register again after using your headset with a phone.
  • If your headset appears on the Audio Device menu but is "grayed out" or not selectable, it is not connected. Make sure the headset is charged, and that it is on in standby. I should connect automatically when the Audio Device menu is selected. Tap the call button on the headset if it does not connect, or click on the Connect Bluetooth tab on screen.
  • Make sure no other Bluetooth devices are in use nearby.

Voice Chat Drops:
  • Most in-game voice chat drops are simply network lag. Usually they go away after a short time, so be patient. In extreme cases you may have to leave a game and return to reset the chat function.
  • If you use wireless internet, a low signal strength to your modem/router can make voice chat malfunction. Make sure your wireless signal is as strong as possible to your access point.
  • Sometimes a headset will quit after changing discs to another game. Go to accessories and select your headset again.
  • Make sure no other Bluetooth devices are in use nearby.



4. Playstation 3 Links and Customer Support:



Apr 08, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

How can i attach a bluetooth to ps3 plz help


Hello my friend this should help you out.
please remember to leave a positive rating for me and a testimonial if I helped you out!

1. CompatibilityThe PS3 supports only one headset at a time. Multiple players on the same console will have to share.
Bluetooth:
  • The PS3 uses Bluetooth version 2.0, and is compatible with all earlier versions (1.0, 1.1, 1.2). 2009 may see version 2.1 Bluetooth headsets hit the market, so you will have to try it for yourself on PS3.
  • All brands of Bluetooth headset should work with the PS3.
USB:
USB (wired) Headsets can also be used with the PS3.
  • Any of the PS2 compatible USB headsets should work with PS3 games.
  • USB headsets are required for PS2 software used on the PS3.
Not Compatible with Bluetooth Stereo Headphones:
  • The Bluetooth audio signal for PS3 only carries voice chat. The game sounds and music are played through your TV or stereo receiver only.
  • If you want to listen to the gameplay with headphones then they will have to be compatible with your TV or stereo receiver.

2. Setup
A Bluetooth headset has to be registered, or "paired", with your PS3 before it can be used.
  • Make sure your Bluetooth headset is fully charged before you begin.
  • Check your headset instructions for entering "pairing mode". Activate your headsets' "pairing mode" so it can be recognized by the PS3.
  • On the Cross Media Bar (or XMB) of the PS3 go to the "Settings" tab, then down into "Accessory Settings", then down into "Manage Bluetooth Devices".
  • With your headset in pairing mode, follow the onscreen instructions and let the PS3 scan for your headset. When your headset is found, follow the prompts and enter a pass key (if necessary- the default is usually 0000 for all brands). The pairing should now be complete.
If you're using a USB (wired) headset, just plug it into one of the ports on the front of the PS3 (the system should auto-detect the USB headset).

Mic Test and Volume Setting
After pairing a Bluetooth headset, or after plugging in a USB (wired) headset, return to the XMB. Go to "Accessory Settings" and choose "Audio Device Settings". You can test your headset here.
  • Your headset should appear as the audio input/output device. If not, just use the D-pad to highlight the Input line, then scroll until you see yours. Any microphone you have used with your PS3 will be listed, but only the current one will be available to select.
  • Set the "Microphone Level" to 3. You can change the level any time if needed.
  • Speak into the headset, and the level bar at the top of the screen should move at the sound of your voice.
You can also view a list of Bluetooth accessories you have registered in the "Manage Bluetooth Devices" tab under "Settings".
If your mic doesn't appear there then try pairing it again.

There are more ways to configure the audio input and output that can be useful:
  • Set the input to (your mic) and leave the output on (default)- one person can chat with the other players, and the replys will play over your TV speakers rather than into your mic. Great when sharing one console because everyone can hear the team talk.
  • Set the input and output to (default)- you will hear the game sound and voice chat through your TV speakers but won't be able to talk back. Great if you don't have a headset, or if you want the room to hear the team chat.
  • Set the output to (default) to use stereo headphones with your TV or receiver. Then set the input to (your mic) and you can chat while wearing stereo headphones. Keeping the mic close to your face could be a problem since both ears are already taken! You could try a USB desktop mic and see if that works.
and here's a video in case you are a visual learner.

Mar 26, 2010 | Sony Video Game Consoles & Games

1 Answer

Trying to hook my bluetooth headset to my playstation three what do i need to do


Bluetooth Headset Setup
A Bluetooth headset has to be registered, or "paired", with your PS3 before it can be used.
Make sure your Bluetooth headset is fully charged before you begin.
Check your headset instructions for entering "pairing mode". Activate your headsets' "pairing mode" so it can be recognized by the PS3.
On the Cross Media Bar (or XMB) of the PS3 go to the "Settings" tab, then down into "Accessory Settings", then down into "Manage Bluetooth Devices".
With your headset in pairing mode, follow the onscreen instructions and let the PS3 scan for your headset. When your headset is found, follow the prompts and enter a pass key (if necessary- the default is usually 0000 for all brands). The pairing should now be complete.
If you're using a USB (wired) headset, just plug it into one of the ports on the front of the PS3 (the system should auto-detect the USB headset).
Mic Test and Volume Setting
After pairing a Bluetooth headset, or after plugging in a USB (wired) headset, return to the XMB. Go to "Accessory Settings" and choose "Audio Device Settings". You can test your headset here.
Your headset should appear as the audio input/output device. If not, just use the D-pad to highlight the Input line, then scroll until you see yours. Any microphone you have used with your PS3 will be listed, but only the current one will be available to select.
Set the "Microphone Level" to 3. You can change the level any time if needed.
Speak into the headset, and the level bar at the top of the screen should move at the sound of your voice.
You can also view a list of Bluetooth accessories you have registered in the "Manage Bluetooth Devices" tab under "Settings".
If your mic doesn't appear there then try pairing it again.
There are more ways to configure the audio input and output that can be useful:
Set the input to (your mic) and leave the output on (default)- one person can chat with the other players, and the replys will play over your TV speakers rather than into your mic. Great when sharing one console because everyone can hear the team talk.
Set the input and output to (default)- you will hear the game sound and voice chat through your TV speakers but won't be able to talk back. Great if you don't have a headset, or if you want the room to hear the team chat.
Set the output to (default) to use stereo headphones with your TV or receiver. Then set the input to (your mic) and you can chat while wearing stereo headphones. Keeping the mic close to your face could be a problem since both ears are already taken! You could try a USB desktop mic and see if that works.
In Game XMB:
All of the functions in Audio Device Settings are available when using the XMB via the PS button during a game. You can set the input/output, mic level, and device. You can test your mic, and pair a new BT headset while in game.
For more help you can try these links:
Video Walkthrough (thanks jonny k)- http://www.youtube.com/watch?v=8tSItLGLsX8
Playstation 3 Users Guide- http://manuals.playstation.net/document/en/ps3/current/index.html

Feb 06, 2010 | Samsung WEP460 Bluetooth Headset

2 Answers

Using Motorola Blue Tooth with PS3


Yes you can. Just go to accessories or audio device settings. Have your headset on and hit connect bluetooth device. The key it asks for should be 0000. If that doesn't work do a quick search online and you should be able to find one that works.

Dec 07, 2007 | Sony Playstation 3 (PS3) Console

1 Answer

Motorola H500 Wireless Headset Pairing Problem


If you turned it on and it was steady blue most likely you held the call button too long. The steady blue means it's ready to pair with a phone. Try repairing again and if you still don't hear anything, play with the volume buttons to the top and buttom of the headset the volume may be down. If that doesn't help I don't know what will.

Aug 20, 2007 | Motorola Mobility H500 Wireless Headset

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