Question about Samsung Q530-JA02 15-Inch Desktop Replacement Notebook - Brilliant Black (NPQ530JA02US)
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Posted on Jan 02, 2017
I'm Ben and -- hopefully -- I can provide some meaningful
It seems that your SIM card is locked.
If you enter a wrong PIN code too many times, usually three,
your SIM will lock itself. This protects you from someone using
your personal information or making calls if your cell phone is
lost or stolen. You may see "PIN blocked" or Enter PUK code" on
your cell phone display. The PUK code stands for PIN Unblocking
Key. In the U.S., the PUK code is rarely provided when you get
If you do not have your PUK code, contact the Customer Care
customer again. Give them your phone number and once they
are sure it is really you, they will give you the PUK code.
You will then be asked to set a new PIN code. Once you have
your PUK be sure to keep it in a safe place.
Note that if you enter a wrong PUK 10 times in a row, the SIM
will be permanently blocked, and you'll need to purchase a new
Posted on Jun 17, 2012
Can you send and SMS from the phone?
If not, then try to take your SIM card out and put i back in. It might have been shaken loose or something. If that doesn't work; check i the SIM card is scratched. In that case get a new SIM card.
It is also possible that the connection plates on the phone might be scratched. In that case: get a new phone.
Posted on Feb 20, 2013
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