Frozen Screen problem mostly occurs when one has recently updated the phone software.
If that's the case with you taking battery out should have helped.
Try resetting it this way.
> Turn the power off. Take the battery off and then re-insert it.
> Hold the Volume Down button
> Hold the Power button until the display turns on
> You are now presented with a menu that allows for Clear Storage.
> Select Clear Storage by pressing the Volume Down button
> Press and release the Power button to select
> Press Volume Up for Confirming your action.
>>> If you selected YES, the phone will reboot to its factory fresh state and would also wipe all 3rd party applications.
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